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Hotel Butterfly

3.0 star property
3-star ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Butterfly

Exterior
Free daily buffet breakfast
Economy Double Room, Mountain View
Reception
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Economy Queen Room

Bathroom

Economy Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Standard Room

Bathroom

Classic Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

About the area

Zermatt

Near the slopes.Within a 10-minute walk of this Zermatt City Centre hotel, you'll find Matterhorn Museum and St. Mauritius Church. Mountaineers Cemetery and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Tour Monte Rosa - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Backstage Hotel - ‬3 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Butterfly

3-star ski hotel near Zermatt-Matterhorn Ski Paradise
Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Library
  • Computer for guest use
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property entrance
Hotel Ambassador Zermatt
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The price is CA $455
CA $486 total
includes taxes & fees
Jun 8 - Jun 9
Hotel Ambassador Zermatt

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • 26-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number CHE-439.305.524

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Does Hotel Butterfly have an airport shuttle?

Airport shuttle services are not available at Hotel Butterfly .

How much does it cost to stay at Hotel Butterfly ?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Butterfly on Jun 8, 2026 start from CA $398, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Butterfly offer free breakfast?

Hotel Butterfly offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Butterfly ?

No, there is no casino at this hotel.

What time is check-in at Hotel Butterfly ?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Hotel Butterfly ?

Free parking is not available at this hotel.

Does Hotel Butterfly have a pool?

Hotel Butterfly does not have a pool.

Does Hotel Butterfly have a restaurant?

Hotel Butterfly is home to Butterfly Restaurant, which features international cuisine.

Does Hotel Butterfly have a spa?

There are no spa services available at this hotel.

How close is Hotel Butterfly to downtown Zermatt?

Hotel Butterfly is 0.2 mi away from Zermatt.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, lovely room, great location
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, property conditions & facilities
Great hotel very close to the train station.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff, quality of room and fab location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sheryll

Liked: Cleanliness, amenities, property conditions & facilities
Loved the Butterfly!! Perfect for our family vacation wonderful breakfast lovely staff we will definitely stay here again
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Marissa

Liked: Cleanliness, property conditions & facilities
Clean room, location , amazing views , free afternoon tea, excellent crowd , negative snob staffs front desk
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Yes very clean , very nice , great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable and clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Amenities, property conditions & facilities
I would highly recommend this hotel. The location was perfect, staff were very helpful and friendly, rooms were clean- all perfect
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, very good location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Venkat

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast. Nice room. Wish it was slightly bigger but still great for 3 of us. The sauna and steam rooms was soooo good. Excellent stay overall. Very friendly staff. 5 stars
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in May 2025
Verified

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yibing

Liked: Cleanliness, staff & service, property conditions & facilities
close to the train station, breakfast included, very clean and quiet.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Hotel Butterfly! Close to the train station and city center, clean, friendly staff, good breakfast! Will definitely stay here again!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Very welcoming, close to what we needed, clean, comfortable, great breakfast!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Staff excellent, the room clean with no issues and a nice breakfast. Tea at 4 was a nice touch.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Maria Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Butterfly! Everything was extremely clean and comfortable and the breakfast / afternoon tea was generous. We really enjoyed our stay.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

CLARK

The Butterfly is a great place to stay. Conveniently located to the Zermatt Train station and the Gornergrate Railway as well. The staff are very attentive and informative about things to do in Zermatt. The Lounge is a fun place to hang out with live music which was a nice surprise. Would definitely recommend this property if you are heading to Zermatt.
The view from our balcony (Rm 602) with a peek at the summit of the Matterhorn, top right of the picture.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar stay!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities
All of the above as well as the beautiful view
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bed comfortable, breakfast very nice! Would stay again if visiting Zermatt, great location!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff were really friendly and the hotel is in great location for the train station and the free ski bus. Good continental breakfast selection with some hot food too. Free tea and cake each day from 16:00 for 90 minutes which is a nice touch after a day on the pistes. Room standard was excellent along with the ski equipment storage. Theres a nice Sauna / Steam room that’s free to use! For the star rating this hotel is excellent!
Stayed 7 nights in Feb 2026