Near the slopes
Within a 15-minute walk of this Zermatt City Centre hotel, you'll find Matterhorn Museum and Zermatt-Furi Gondola.
Full-service spa, sauna
A full-service spa, 3 restaurants, and a gym are all featured at this smoke-free hotel. Take advantage of ski passes and ski storage on site. Families will appreciate the arcade/game room and onsite laundry facilities.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. The Pollux helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There are 3 restaurants on site, along with a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This 4-star Zermatt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
The Pollux offers 35 accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurant Pinte - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Restaurant Arvenstube - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Chami Bar Fire Place - This bar serves light fare only. Open daily.
Vegistube - Onsite theme restaurant. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche, debit cards, and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.