Ratings based on 928 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 27, 2024 on Wotif
Great location
Comment from Hotel Management
Feb. 28, 2024 by GSA, Hotel Management
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.
by A traveller
Posted Feb. 27, 2024 on Wotif
Comment from Hotel Management
Mar. 4, 2024 by GSA, Hotel Management
Dear Sandra, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by GSA, Hotel Management
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.
by A traveller
Posted Feb. 22, 2024 on Wotif
No fault of Oaks for the power outage but there should have been a generator as a back up for theses occassions
Comment from Hotel Management
Feb. 23, 2024 by GSA, Hotel Management
Hello Mary,Please accept our apologies for the inconvenience caused to you during your stay with us.
by A traveller
Posted Feb. 21, 2024 on Wotif
Comment from Hotel Management
Mar. 22, 2024 by DP, Hotel Management
Hello Marissa,Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg.We look forward to welcoming you again in the near future.
by A traveller
Posted Feb. 19, 2024 on Wotif
The noise of construction on the beach in front of us - all day Saturday - annoying but not the Oaks fault.
VIEW WAS INCREDIBLE!
Comment from Hotel Management
Feb. 19, 2024 by GSA, Hotel Management
Dear Sue,Thank you for your valuable feedback.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Front Desk, Hotel Management
Thank you Katrina for taking the time to review your recent stay. We look forward to welcoming you again in the future
by A traveller
Posted Feb. 16, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Front Desk, Hotel Management
Thank you Shane for your feedback
by A traveller
Posted Feb. 15, 2024 on Expedia
For a self contained apartment it was very poorly provisioned - not enough plates, no coffee machine or plunger, no small vegetable knives, nothing like a salad bowl or platter to present food on at the table, very few prep equipment- no bowls, grater or colander, no paper towels to wipe up spills etc.
There was so little equipment we didn’t bother with the dishwasher as we would have needed to run it after every meal in order to have plates available.
Comment from Hotel Management
Feb. 17, 2024 by GSA, Hotel Management
hank you for taking the time to review your recent stay with us at the Oaks Glenelg Plaza Pier Suites. We are very sorry to hear that you have left the hotel disappointed with your stay. Please accept our sincere apologies for not living up to our usual high standards. We sincerely hope that this does not deter you to stay with us in the future, as we would love an opportunity to welcome you back for your next stay in Glenelg with us.
by A traveller from Las Vegas
Posted Feb. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Front Desk, Hotel Management
Thank you Montrell for taking the time to review your recent stay
