Ratings based on 128 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 17, 2018 on Hotels
it was quite good😊
Comment from Hotel Management
Sep. 19, 2018 by Optimum Sheela Inn, Hotel Management
Dear Guest, Thank you for a wonderful review. We are glad to know that you and your family had a pleasant and comfortable stay at our hotel. It is heartening to know that the attention our team from gave you helped make your stay more relaxed, comfortable and memorable. This is what we aspire to achieve with all our guests. We hope to see you soon! Warm regards Optimum Sheela Inn
2 out of 5
by A traveller from DELHI

worse experience, Hotel booked through Expedia

Posted Mar. 27, 2018 on Expedia
Pros: Nothing is worth saying, only thing is that Hotel is nearer to TajMahal.
Cons: Nothing is upto the mark. They have to improve all around to fulfill the minimum requirement of a hotel of such price.
Location: TajMahal is very nearer to the hotel.
First of all you are misleading about the hotel quality. The Hotel condition is horrible. Ice comes out of the Air conditioner. Not a single piece of furniture available in the room except the bed; no wardrobe, No chair. Even they are not providing drinking water in the room. R.O water is given after several reminder. Hotel stuffs are useless. They don't know how to talk to the guest. I had the worse experience staying in this hotel. I am curious how the Expedia is recommending this hotel. Totally cheating. I advise all not to book this hotel at any cost. I also request Expedia to visit the hotel to check the minimum facilities available with the hotel before shortlisting it on the website. Kishore Deka NCR, DELHI
Comment from Hotel Management
Apr. 3, 2018 by Optimum Sheela Inn, Hotel Management
Dear Guest, Thank you so much for taking the time review us. We are deeply concerned to read the shortcomings highlighted by you. Please accept our sincere apologies for the issues you faced during your stay with us. The issues you faced could and should have been avoided if we are to pride ourselves on our standards. We shall be taking them up with the concerned teams to ensure that corrective measures are taken immediately and effectively. We assure you that these lapses were an exception to our normal standard and we hope you will not allow it to forever mark your impression of our hotel. We, once again, apologize to you and assure that better care will be exercised in future to ensure that your stay with us is enjoyable. Thank you, Optimum Sheela Inn
3 out of 5
by A traveller

Staying at Optimum Sheela Inn @ Taj

Posted Feb. 27, 2018 on Hotels
Standard hotel room , rated by *2. Budget hotel so, you can stay there because this hotel is very near to Taj mahal, Agra, India.
Comment from Hotel Management
Mar. 1, 2018 by Optimum Sheela Inn, Hotel Management
Dear Guest, Thank you for choosing to stay and for sharing your appreciation with us. It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. Your appreciation for the kind and diligent service offered by our staff has been passed on to the team. Your kind words will encourage them to achieve greater heights of excellence. Kind Regards, Optimum Sheela Inn
5 out of 5
Recommended
for Everyone
by A traveller

Pocket friendly

Posted Dec. 16, 2017 on Expedia
The restaurant at the hotel has the most delicious breakfast parathas we ate in India. Rooms are good. Location is close to the Taj Mahal and the Agra Fort. Very friendly and helpful staff.
Comment from Hotel Management
Dec. 20, 2017 by Optimum Sheela Inn, Hotel Management
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Regards, Optimum Sheela Inn
5 out of 5
by agnieszka

Excellent hotel

Posted Dec. 16, 2017 on Hotels
My family stayed for 1 night here and 1st time in Agra. Easy reaches from railway station. Very convenient to city centre and we found a great restaurant with delicious Indian food. Highly recommend.
Comment from Hotel Management
Dec. 20, 2017 by Hotel Management, Hotel Management
Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you back again. Regards, Optimum Sheela Inn
4 out of 5
Recommended
for Everyone
by A traveller from UK

Fine place to stay

Posted Oct. 23, 2017 on Expedia
Room we stayed in looked nice and fresh. However, there were some stains on the quilt cover. But we called the housekeeping staff and they changed it quickly. The receptionist seemed very happy to help us, spoke very politely and was friendly. Other than that, the location was good, close to the Taj Mahal.
Comment from Hotel Management
Oct. 24, 2017 by Optimum Sheela Inn, Hotel Management
Dear Guest, Greetings of the day!!! We thank you for choosing to stay at our hotel and appreciate sharing feedback about your visit. We are glad to note that you enjoyed the facilities and the service levels at the hotel and have carried back fond memories of your stay at our property. The hotel is committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging which will always be our greatest reward. It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon. Best Regards, Optimum Sheela Inn
4 out of 5
Recommended
for Everyone
by A traveller from South Africa

Ideal for sightseeing

Posted Oct. 20, 2017 on Expedia
Totally happy with the location of hotel being just a stone's throw away from the Taj mahal, and a short walk from Agra Fort. Service was excellent and the staff was helpful. The size of the room was good, very good free wifi available everywhere in the hotel.
Comment from Hotel Management
Oct. 23, 2017 by Optimum Sheela Inn, Hotel Management
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Sheela Inn
4 out of 5
Recommended
for Everyone
by A traveller from India

Will stay again !!

Posted Oct. 11, 2017 on Expedia
Clean room with a modern look and not too small. Convenient location to all sites. The food was good, not too large of a selection but adequate. Helpful staff. Luggage storage available. I will stay again in this hotel.
Comment from Hotel Management
Oct. 13, 2017 by Hotel Sheela Inn, Hotel Management
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Hotel Sheela Inn
4 out of 5
Recommended
for Everyone
by A traveller from Canada

Great value & quality hotel

Posted Oct. 9, 2017 on Expedia
Quality rooms. Beds were comfortable and we had a good sleep. Bathroom and its amenities were nice. The towels, shampoo, soaps and conditioner were of a great quality. Very good location; close to everything. I would definitely book this hotel again without hesitation
Comment from Hotel Management
Oct. 9, 2017 by Optimum Sheela Inn, Hotel Management
Dear Guest, Greetings of the day! Thank you so much for sharing with us such a wonderful review. We are really pleased to know that you truly enjoyed your experience at our hotel. Our associates are what truly set us apart. With a spirit to serve, we take great pride in not only meeting but exceeding our guest’s expectations. We shall certainly share your words of recognition with the team to let them know that their efforts have helped make your stay a memorable one. Thank you once again for the lovely review and looking forward to the pleasures of your continued visits. Warm Regards, Optimum Sheela Inn
4 out of 5
Recommended
for Everyone
by A traveller from Poland

Fair facilities, knowledgeable staff

Posted Oct. 7, 2017 on Expedia
Basic breakfast and the water pressure in the shower was a bit low, but acceptable. The location is great right in the heart of the city, and close to all sites. Extremely professional and knowledgeable staff in the reception area. Thanks for all the advice and help.
Comment from Hotel Management
Oct. 9, 2017 by Optimum Sheela Inn, Hotel Management
Dear Guest, Thank you for sharing your experience with us which highlights the aspects of our hospitality that made your stay a memorable one. We are pleased to have been your choice of the hotel whilst your visit to the city. It is very heart-warming to read all your positive and encouraging comments and it is a great honor for us to share them with the team. We are happy to receive an acknowledgment of our hospitality on this forum and to know that the service from our dedicated team members made a difference in your stay experience. Warm regards, Optimum Sheela Inn
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