Ratings based on 886 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Heath,We are pleased to hear that you had a wonderful experience during your stay with us! Please feel free to reach out if you have any further comments or suggestions.
by A traveller
Posted Feb. 9, 2024 on Expedia
Night staff was amazing, helpful and kind
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello Tasha,Thank you for your kind words about our night staff! We're thrilled to hear that they provided you with excellent service and assistance during your stay. We appreciate your feedback and will be sure to share it with our team. We hope to welcome you back in the future for another positive experience.
by A traveller
Posted Feb. 6, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by Manager, Hotel Management
Hello karen,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A traveller
Posted Jan. 17, 2024 on Hotels
There were ants in my room, the body wash pump that was in the shower was completely empty and my milk and other food was frozen solid due to the fridge. I travel for work and this was my worst experience in a hotel
Comment from Hotel Management
Jan. 18, 2024 by Manager, Hotel Management
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience caused by the ants in your room and the issues with the body wash and refrigerator. We strive to provide a comfortable experience for all our guests and will address these concerns with our team to ensure this does not happen again in the future. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
by A traveller
Posted Jan. 12, 2024 on Expedia
We stayed in a few Holiday Inn Express locations on this trip, and this definitely the best. Staff were very attentive, and there were lots of sweet touches, such as snacks in the lobby. Rooms were big too!
Comment from Hotel Management
Jan. 13, 2024 by Manager, Hotel Management
Hello Sarah,Thank you for choosing Holiday Inn Express during your trip! We are delighted to hear that our staff provided attentive service and that you enjoyed the sweet touches we have in the lobby. It's great to know that the room size met your expectations as well. We appreciate your positive feedback and hope to welcome you back soon for another excellent stay at our hotel.
by A traveller from Highlands ranch
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Manager, Hotel Management
Hello Marius,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. If you have any further comments or feedback, please feel free to reach out to us. We value your opinion and would love to welcome you back in the future.
by A traveller from Colorado Springs
Posted Dec. 21, 2023 on Expedia
Clean, updated, provided snacks. Friendly staff.
Comment from Hotel Management
Dec. 23, 2023 by Manager, Hotel Management
Hello Erin,Thank you for your kind words about our clean and updated hotel. We're delighted to hear that you enjoyed the snacks provided and that our staff was friendly. We strive to create a positive experience for all our guests and it's great to know we succeeded with you. We appreciate your feedback and hope to welcome you back in the future!
by A traveller
Posted Dec. 20, 2023 on Expedia
Fully enjoyable stay.
Comment from Hotel Management
Dec. 22, 2023 by Manager, Hotel Management
Hello Joe,Thank you for choosing to stay with us and for taking the time to leave a positive review! We are delighted to hear that you had a fully enjoyable stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We hope to welcome you back on your next visit to our city.
by A traveller from DILLON
Posted Nov. 5, 2023
Comment from Hotel Management
Nov. 29, 2023 by Manager, Hotel Management
Hello Alan,We are thrilled to hear that you had a wonderful experience at our hotel! It was a pleasure having you as our guest and we appreciate your positive rating. If there is anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon.
by A traveller
Posted Nov. 5, 2023 on Hotels
Comment from Hotel Management
Nov. 7, 2023 by Manager, Hotel Management
Hello Joe,Thank you for taking the time to share your feedback with us. We appreciate your rating and input. If you have any further concerns or suggestions, please feel free to reach out to our management team directly. We're committed to continuously enhancing our guests' experience.
