Ratings based on 918 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
79% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 2, 2024 on Expedia
The walking distance to the elevators from the lobby was a bit much. Very strange they were so far away.
Comment from Hotel Management
Mar. 2, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Joseph Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back! Sorry about the long walk to the elevators.
1 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 20, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Mohamed We are sorry you didn't enjoy your stay with us. If you have any questions or concerns, please contact the hotel directly. We do hope to have the opportunity to serve you again. Thank you for staying with us !
5 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Charlie Thank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Guest Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
3 out of 5
by A traveller

Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 13, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Dianne Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!
3 out of 5
by A traveller from Maspeth

Posted Feb. 4, 2024 on Expedia
Place was nice had to many vip parking in the front of the building but it was nice haven’t had the breakfast yet , hopefully so bacon.
Comment from Hotel Management
Feb. 6, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Diane Thank you so much for taking the time to give us a review. It is our commitment to provide every guest with exemplary service and amenities. Hopefully next time you can have time to enjoy our complimentary breakfast. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
upon arrival I was nervouse due to an odd odor - we considered leaving... but that was only in the lobby area, our room was clean and comfortable - we were surprised and happy about the breakfast
Comment from Hotel Management
Jan. 22, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Christina Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We apologize for whatever odor it was that you smelled. But glad it was just temporary in the lobby area. As always, we thank you for choosing us and we hope you come back next time around.
5 out of 5
by A traveller

Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello KevinThank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!
5 out of 5
by A traveller

Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello Christa Thank you so much for taking the time out to write a review. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A traveller

Posted Jan. 4, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Sincerely, Irma Morales Front office 5184593600, Hotel Management
Hello DwayneThank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!