Ratings based on 858 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 30, 2024 by Frontoffice, Hotel Management
Dear Percussion, It warms our hearts to read such a positive review. We are dedicated to making every guest's stay memorable, and we're thrilled to have achieved that with you. Your feedback motivates us to continue delivering exceptional service. We can't wait to have you again soon!
by A traveller
Posted Dec. 16, 2023 on Hotels
Comment from Hotel Management
Dec. 17, 2023 by Front Office, Hotel Management
Dear Sir or Madam,Thank you for taking the time to review your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Kind regards,Front Office
by A traveller
Posted Nov. 25, 2023 on Expedia
Comment from Hotel Management
Dec. 17, 2023 by Front Office, Hotel Management
Dear Owen,Thank you for your review and for choosing our hotel.I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.Kind regards,Front Office
by A traveller
Posted Nov. 17, 2023 on Expedia
Great location. Quiet. STaff very helpful. Breakfast OK...constantly had to ask staff to replenish kosher items but they responded quickly. Front desk helpful.
Rooms clean and updated but TV channel selection poor.
Rooms small.
Common areas were dirty. Vacuuming should take place daily.
Comment from Hotel Management
Nov. 17, 2023 by Reception, Hotel Management
Dear Jonathan,We would like to thank you for mentioning positive and negative points which we promiseyou that we will do our best to improve them for a better experience next time. Please feel free to contact us with any further comments, concerns, or suggestions you wish to share.Thank you for staying at the Holiday Inn Express Amsterdam South and we hope that you will consider us for your next trip!
by A traveller
Posted Nov. 3, 2023 on Expedia
Staffs are very nice and room is very clean which above my expectations
Comment from Hotel Management
Nov. 3, 2023 by Reception, Hotel Management
Dear Vivian,Thank you for writing this comment about your accommodation with us. It’s a great honor for us to hear that you had an enjoyable stay with us. We are glad that we met all your expectations, that is what we aim for! Our staff will definitely be happy to read what you wrote and we are so grateful for your kind words.We would love to have another wonderful experience with you in the Holiday Inn Express Amsterdam South!Kind Regards,
by A traveller
Posted Sep. 24, 2023 on Expedia
Bed Bugs alerts. We were attacked by lots of bedbugs at this hotel. We were sent to another room that was dirty and later found more bed bugs in. In the end left the hotel but only got refunded for the nights that we didn't stay. By principle alone they should have refunded it all.
Comment from Hotel Management
Sep. 25, 2023 by Bruno, Hotel Management
Dear Andre,Thank you for taking the time to leave a review about your stay. I am very sorry to hear you had this experience, this is a very unfortunate situation.As an IHG hotel we very strongly value the cleanliness of our rooms and strive for the highest possible quality in this regard. Unfortunately, bed bugs cannot be prevented 100% as they are generally brought in by travellers through their luggage. What we can do is strive for a satisfying problem resolution in this regard and take our responsibility in investigating this concern and acting accordingly. Please rest assured that we have treated the room accordingly so this doesn't repeat.We hope you will give us another chance in the near future.Kind regards,Reception Team
by A traveller
Very helpful
Posted Sep. 1, 2023 on HotelsWe were caught up in the UK flight problems and had to find accommodation. Holiday Inn is a company we knew we could rely on. Easy to book. Staff were very accommodating to our unusual needs. No suitcase, no toiletries, no spare clothes, no plug adapter, no phone charger.
Comment from Hotel Management
Sep. 2, 2023 by frontoffice, Hotel Management
Thank you for your review and for choosing our hotel. We are so grateful for your kind words. We would love to have another wonderful experience with you in the Holiday Inn Express Amsterdam
by A traveller
Posted Jul. 22, 2023 on Hotels
Comment from Hotel Management
Jul. 27, 2023 by Bianca, Hotel Management
Dear Delshad,Thank you for your review and for choosing our hotel!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.If there is anything we can assist you with, please do not hesitate to contact us!Kind regards,Front Office
by A traveller
Posted Jun. 27, 2023 on Hotels
Excelente la estadía. Los chicos de recepción todos muy atentos. La zona es lejos pero es muy pero muy linda. Muchos parques para recorrer.
Comment from Hotel Management
Jun. 28, 2023 by Front Office, Hotel Management
Dear Flavia,It is a great honor for us to hear that you had an enjoyable stay with us. We would love to have another wonderful experience with you in the Holiday Inn Express Amsterdam South!Kind regards,Front Office
by A traveller
Posted Jun. 25, 2023 on Expedia
Average - expensive - just OK.
Comment from Hotel Management
Jun. 27, 2023 by reception, Hotel Management
-Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
