Ratings based on 909 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 9, 2024
The pool area is beautiful and was the highlight for me, but the beds were comfy as well. The room and public areas were clean. The only downside was some of the trim and room furniture had signs of being worn.
by A traveller
Posted May 29, 2024
Motel was old and carpet dirty.
by A traveller
Posted Mar. 10, 2024 on Hotels
Dated hotel but service was great, pool area for families is great
Would stay there again
Comment from Hotel Management
Mar. 10, 2024 by Management , Hotel Management
Thank you for review
by A traveller
Posted Mar. 9, 2024 on Expedia
Comment from Hotel Management
Mar. 13, 2024 by management , Hotel Management
thank you for review
by A traveller
Posted Mar. 9, 2024 on Hotels
Comment from Hotel Management
Mar. 10, 2024 by Management, Hotel Management
Thank you for review
by A traveller
Posted Mar. 9, 2024 on Expedia
pool, hottub, breakfast
Comment from Hotel Management
Mar. 10, 2024 by Management , Hotel Management
Thank you for review
by A traveller
Posted Mar. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Management , Hotel Management
Thank you Amanda for feedback
by A traveller
Want a great, affordable place to stay in Appleton
Posted Mar. 5, 2024 on HotelsWe had a great stay. The person at the front desk was very friendly and personable. Our room was nice and clean. We spent some time in the hottub and pool and it was great. The open ceiling makes the pool area feel like you are in a warm tropical place instead of March in Wisconsin. In fact, they have tropical flowers and trees growing around the pool area. As a part of our stay, we received a free breakfast voucher for the attached restaurant and enjoyed a wonderful meal to start our day. We will definitely visit again.
Comment from Hotel Management
Mar. 6, 2024 by Management , Hotel Management
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with us. We always strive to provide excellent service, and it's rewarding to know that we've met your expectations. We look forward to welcoming you back soon!
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 6, 2024 by Management, Hotel Management
Thank you robert for your feeback
by A traveller
Posted Mar. 3, 2024 on Expedia
There was socks under a chair.. Made us question if the was probably cleaned. Also a million kids in the pool and hot tub. Couldn't even use either. We complained to the manager checked out with the promise of a refund.
Comment from Hotel Management
Mar. 6, 2024 by Management , Hotel Management
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your less than satisfactory experience. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your visit. Your feedback is invaluable to us, and we're committed to addressing the issues you've raised to ensure that they don't happen again in the future.We would greatly appreciate the opportunity to discuss your concerns further and to make things right. Please feel free to reach out to us directly at [contact information], and we'll do our best to resolve any outstanding issues.Once again, we apologize for falling short of your expectations and hope to have the chance to regain your trust in the future.
