Ratings based on 921 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from pembroke
Posted Apr. 10, 2024
Comment from Hotel Management
Apr. 30, 2024 by Customer Service, Hotel Management
Nadine, thank you for taking the time to rate Hampton Inn Asheboro. It seems you had a satisfactory experience. We hope to have the opportunity to provide an even more memorable stay on your next visit.
by A traveller from Calgary
Posted Feb. 25, 2024 on Expedia
Not good
Comment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Dr. Wayne, it's disappointing to hear your experience wasn't up to expectations. We appreciate your feedback and will work to improve guest satisfaction. We hope for an opportunity to better serve you in the future.
by A traveller
Posted Feb. 25, 2024 on Expedia
The TV in room 338 turn on and off continuously. When we arrived we turned it on, and it kept turning off. When we got back to the hotel after dinner, we turned it on, and it stayed on for an hour, and then turn on and off THE ENTIRE NIGHT. It would turn on slowly, and then stay on for about 30 seconds, and then turn off. ALL NIGHT. It was still doing it in the morning the entire time before we left. It was very disruptive -we turned off the sound, but the light would still go on and off as it turned on.
Comment from Hotel Management
Feb. 26, 2024 by Customer Service, Hotel Management
Amanda, we truly regret hearing about the difficulties experienced with the TV in your room. This is indeed disruptive and not the relaxing environment we strive to provide our guests. Please be assured that your feedback has been shared with our maintenance team for further review to prevent such instances in the future. Thank you for bringing this to our attention. We hope for the opportunity to deliver a better experience on your next stay.
by A traveller
Posted Feb. 25, 2024 on Expedia
Convenient area.
Comment from Hotel Management
Feb. 25, 2024 by Customer Service, Hotel Management
Isabel, we appreciate the wonderful review. We're glad to hear the convenience of Hampton Inn Asheboro's location suited your trip. Your feedback is invaluable, and we hope to serve you again in your future travels.
by A traveller
Posted Feb. 20, 2024 on Expedia
A lot of things out of service - pool, ice machines, vending machines. Seems like the entire facility needs some upkeep. Room had a funky smell, but was otherwise clean. Breakfast was pretty good, but they kept running out of waffle batter (see previous comments RE: needing some upkeep).
Comment from Hotel Management
Feb. 20, 2024 by Customer Service, Hotel Management
Shaun, it's disheartening to hear that you encountered some issues during your stay. We apologize for any inconvenience caused by amenities not being up to standard. It's important that your room meets your expectations, and we're sorry if the smell detracted from your comfort. It's equally vital that our morning meal be satisfying, and we regret any concerns regarding the availability of waffle batter. Your insights are important as they help us improve our performance. We trust you'll notice enhancements during future stays.
by A traveller
Posted Feb. 11, 2024 on Expedia
Nice place ! We enjoyed our stay.
Comment from Hotel Management
Feb. 11, 2024 by Customer Service, Hotel Management
Audrey, thank you for sharing your experience. It's wonderful to hear that you enjoyed your stay at Hampton Inn Asheboro. We strive to provide a great experience for our guests, and your feedback is valuable. Looking forward to welcome you back in the future.
by A traveller from Oak Hill
Posted Feb. 11, 2024 on Expedia
Cleanliness needs improved. Especially in bath area.
Comment from Hotel Management
Feb. 11, 2024 by Customer Service, Hotel Management
Tina, we appreciate your feedback and are sorry to hear about your experience with the cleanliness, particularly in the bathroom area. It's crucial for us to maintain a high-standard of cleanliness across all areas. Your comments will be reviewed with our housekeeping team to ensure improvements are made. Thank you for bringing this to our attention and we hope to have the opportunity to better serve you in the future.
by A traveller from Fort Mill
Posted Feb. 4, 2024 on Expedia
When I arrived at the property, I checked in fine, went to the middle of the hotel and access to elevators on the first floor, which reeked of marijuana. Then went down and asked the front desk staff which way was the pool they told me that their pool was broke. I had to walk across the parking lot to another hotel. That was not acceptable if you advertise that you have a pool you should have a pool I have a one year old and I’m not gonna be walking from hotel to hotel in 40° weather while he’s wet after swimming that was my biggest problem with this hotel false advertisement I would not have rented a room from this place if I knew they didn’t really have a working pool.
Comment from Hotel Management
Feb. 5, 2024 by Customer Service, Hotel Management
Joshua, we appreciate your honest feedback. We are sorry that your stay wasn't to your satisfaction due to an issue with our swimming amenities. Our team should strive to communicate any out-of-order facilities clearly to all of our guests. Additionally, we take note of your comment about the smell in the elevator area. It's unfortunate that we couldn't meet your expectations this time and hope you'll give us another chance in the future to make this right.
by A traveller
Posted Jan. 28, 2024 on Hotels
The staff are very nice here. Hotel was clean and stay was perfect!
Comment from Hotel Management
Jan. 28, 2024 by Customer Service, Hotel Management
Margaret, it's delightful to know that your stay at Hampton Inn Asheboro was perfect and you encountered our friendly team members. We're pleased that you appreciated our cleanliness. Thank you for sharing your pleasant experience, and we look forward to welcoming you back.
by A traveller
Posted Jan. 23, 2024 on Expedia
Good hotel, the only disappointment was that the pools were closed due to “renovations” which I didn’t see anything going on. Other than that I definitely recommend this place
Comment from Hotel Management
Jan. 23, 2024 by Customer Service, Hotel Management
Rider, it's great to hear you recommend Hampton Inn Asheboro. We appreciate your feedback about the pool situation and understand how this could have impacted your stay. Renovations sometimes require careful planning, which may be unseen, but ultimately serves to enhance the guest experience. We appreciate your patience and hope to have the pool ready for your next visit. Thank you for your kind words!
