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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
3-star hotel near Biltmore Estate

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Property amenity
Free daily on-the-go breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby

Clarion Inn Biltmore Village

Asheville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,675 reviews
The price is CA $88
CA $100 total
includes taxes & fees
Jan 11 - Jan 12
Clarion Inn Biltmore Village

About the area

Asheville

South Asheville stay.With a stay at this South Asheville hotel, you'll be within half a mile (1 km) of Asheville's Fun Depot and 2 miles (3 km) of Historic Biltmore Village. Cathedral Of All Souls and Highland Brewing Company are also within 3 miles (5 km).

What's nearby

  • Asheville's Fun Depot - 1 min walk - 0.0 km
  • Blue Ridge Parkway Asheville Entrance - 2 min drive - 3.3 km
  • Biltmore Estate - 5 min drive - 4.0 km
  • Asheville Outlets - 8 min drive - 12.5 km
  • Biltmore Park Town Square - 11 min drive - 13.8 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Juicy Lucy's Burger Bar and Grill - ‬3 min drive
  • ‪Sweeten Creek Coffee - ‬13 min walk
  • ‪Orale’s Bar And Grill - ‬4 min drive

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3-star hotel near Biltmore Estate
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 4 levels
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Lobby
Clarion Inn Biltmore Village
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,675 reviews
The price is CA $88
CA $100 total
includes taxes & fees
Jan 11 - Jan 12
Clarion Inn Biltmore Village

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1010 reviews
Rating 8 - Good. 284 out of 1010 reviews
Rating 6 - Okay. 119 out of 1010 reviews
Rating 4 - Poor. 44 out of 1010 reviews
Rating 2 - Terrible. 23 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I give it 100 stars! Every aspect was wonderful! Clean, cozy, safe, great breakfast options, I was traveling alone as an older person and I felt safe and secure!, the cleanliness really stood out to me the most, the housekeeping crew are top notch!!!
Stayed 2 nights in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

4/10 Poor

Ari

Business traveller
Disliked: Cleanliness
Grime on walls and bugs in hotel room. Hotel wifi is unsecured and drops often, very inconvenient for remote work. Not to mention, the landscaping right outside my window was noisy and stinky! Look elsewhere, especially if you want to be able to find food within walking distance.
New friend
Stayed 6 nights in Sep 2025

6/10 Okay

Jennifer

Liked: Staff & service
Pull out bed was dirty so we were unable to use it. Located in an area with few amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Agustina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating receptionists and clean facilities. The breakfast was okay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVIENENT TO OUR STAY
Stayed 3 nights in Sep 2025

10/10 Excellent

Latavia

Stayed 2 nights in Sep 2025

10/10 Excellent

doan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Sep 2025

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable hotel room, close to everything we were wanting to see. Breakfast was good. The only complaint is that there is no guest laundry and they directed us to a nearby one where most of the machines weren’t functioning. Otherwise, a good value and pleasant stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Divina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, easy check in, and friendly staff. Dwane was very accommodating for our needs. Super friendly staff.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the lights only half worked there was stains in the shower floor the staff was very short did not give information unless asked
Stayed 2 nights in Sep 2025

10/10 Excellent

Divina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Friendly and accommodating staff Dwayne checked us in and made staying a second night easy Spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated and very coinvent location. Friendly staff and good breakfast.
Stayed 2 nights in Sep 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to this hotel on our honeymoon. Everything was perfect except the bed. It would probably be great for others, but we both suffer from back pain and the bed was extremely soft. We will be coming back again!
Stayed 1 night in Sep 2025

2/10 Terrible

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean people were friendly. The walls were paper thin we heard the ice machine ALL night. There was an incident each night that was incredibly disturbing. The front desk employee had to get a ball bat out and run off a drunk female and 2 others. This went on for about 10 or 15 minutes. They should have called the police. I will not ever stay here again!!!!
Stayed 2 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok. Nothing special.
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn, Greenville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled for business and it was very convenient to the highway. Clean rooms and breakfast was good. Loved that coffee was available 24/7 in the lobby.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and me went for our one yr Anniversary and we had a great time. The staff was very nice and attentive.
Stayed 3 nights in Sep 2025