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Crowne Plaza Resort Asheville by IHG

3.5 star property
3.5-star hotel near Harrah's Cherokee Center - Asheville

Choose dates to view prices

Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(33 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(35 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Asheville

West Asheville stay.With a stay at this West Asheville hotel, you'll be within half a mile (1 km) of Asheville Treetops Adventure Park and 2 miles (3 km) of Grey Eagle. New Belgium Brewing Company and Aston Park are also within 2 miles (3 km).

What's nearby

  • Asheville Treetops Adventure Park - 3 min walk - 0.3 km
  • French Broad River - 7 min walk - 0.7 km
  • New Belgium Brewing Company - 18 min walk - 1.6 km
  • Downtown Market Asheville - 2 min drive - 2.0 km
  • Grey Eagle - 2 min drive - 1.7 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪El Que Pasa - ‬18 min walk
  • ‪Chipotle Mexican Grill - ‬18 min walk
  • ‪New Belgium Brewing - ‬5 min drive

About this property

Crowne Plaza Resort Asheville by IHG

3.5-star hotel near Harrah's Cherokee Center - Asheville
Crowne Plaza Resort Asheville by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Resort Asheville by IHG. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

  • 274 guestrooms or units
  • 5 levels
  • 365973 sq ft of conference space
  • 34000 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,006 reviews
The price is CA $114
CA $128 total
includes taxes & fees
Nov 20 - Nov 21
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 249 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARIZA, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 1 night in Sep 2025

8/10 Good

Rebecca, Gold River

Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice once my room was changed. I was in one of the buildings that are not near the
Stayed 4 nights in Jul 2025

8/10 Good

Sharon

Stayed 3 nights in Aug 2025

4/10 Poor

Rochqual

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Name should be Crown Plaza Extended Stay. Nothing gives resort. False advertisement. Only 1 pool, entire building needs to be updated. From the steps to hallways to rooms. Checkin area and the restaurant are the best parts. All other amenities belong to a different entity all together including Golf, zip line, 2nd pool and indoor pool. House keeping is available upon request only. We pulled up to dirty towels and shoes on balconies, molded outer walls, weird smells in the hallways and room, questionable soft surfaces etc etc. Definitely will not be staying again.
Stayed 3 nights in Aug 2025

8/10 Good

Monty, Lexington

Decent place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were way down the hall but loved the sliding door exit. Nice breakfast with a beautiful view. Staff was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beautiful grounds, the quietness and the service.
Stayed 5 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Edmund

Liked: Cleanliness, property conditions & facilities, room comfort

Great Spot and Value

Always clean. Wonderful property. Great staff. Love Miss Vicki at the front desk- very helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather, Marshville

Travelled with family
Liked: Amenities
Bed was comfy, staff was helpful and area was safe. Very nice place. I will stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for a better place, clean and conveniently close to all our planned Asheville events
Stayed 1 night in Jul 2025

10/10 Excellent

Andres

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very elegant and well staffed. On top if all the our needs
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with a casual elegance with beautiful stone fireplace and cozy sofas in lobby to enjoy a glass of wine from the lobby bar! Wonderful room with comfortable bed and cute deck for morning coffee. A wonderful stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot right outside of downtown

Great spot just outside of downtown Asheville. Great amenities.
Stayed 3 nights in Aug 2025

6/10 Okay

Carly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Specifically booked this hotel because of the attached spa, so was disappointed to discover that it was closed indefinitely. There are still signs on the property pointing you towards it which is also confusing. The shower handle broke off when we turned it on, and other fixtures in the room were loose/broken. Not a bad stay, but you don't get a lot for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erik

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are dog friendly! The beds are super comfortable and the AC is ice cold. There are doors to an outside patio and you can park your car in front of your room. We stayed on the bottom floor which made it much easier to walk our dog.. will come back to stay while in Asheville again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Front desk staff was overwhelmed by a meeting going on and having multiple issues with keys not working, booked room next to pool and found out after checking in that it was closed so very disappointed as it was extort and we were looking forward to a swim before bed
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Amenities, property conditions & facilities
The place is beautiful. The ziplines, a bonus. The restaurant and bar staff, best I've met. The front desk staff could benefit from some social development. My room was beautiful, had a balcony, and probably the best bed and pillows I've ever experienced in a hotel. The room could have been cleaned better before I checked in. There was hair in the shower and a pair of socks from the previous occupant left in the room.
Stayed 4 nights in Jul 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with nice ambiance. Would have given higher rating but restaurant food was quite average. Personnel were very friendly, from check-in to check out. Golf course was fun and very reasonably priced.
Stayed 4 nights in Jul 2025