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DoubleTree by Hilton Asheville Downtown

4.0 star property
4-star hotel near Harrah's Cherokee Center - Asheville

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Photo gallery for DoubleTree by Hilton Asheville Downtown

2 bars/lounges, rooftop bar
Meeting facility
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Place, Grove Arcade
    ‪5 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(64 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

42-inch TV with cable channels, MP3 dock

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(25 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom)

  • Mountain view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

  • Mountain view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (2 Rooms)

  • Mountain view
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, High Floor

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | View from room

Room, 2 Queen Beds, Mountain View

8.8 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

Corner King Room With City View

  • Sleeps 4

1 King Mob/Hear Access Roll In Shower

  • Sleeps 4

1 King Mobility/Hearing Access Tub High Floor

  • Sleeps 4

Two-Room King Suite With Mountain View

  • Sleeps 4

View all photos for 2 Qns Mobility/Hearing Access Tub High Floor

Bathroom

2 Qns Mobility/Hearing Access Tub High Floor

  • Sleeps 6

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 6

King Room With Mountain View

  • Sleeps 4

King Room

  • Sleeps 4

Mountain View Room With Two Queen Beds

  • Sleeps 6

2 Queen Beds Room

  • Sleeps 6

Two Queen Beds-High Floor

  • Sleeps 6

2 Queens Mobility/Hearing Access Tub

  • Sleeps 6

King Room-High Floor

  • Sleeps 4

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Terrace/patio

Renaissance Asheville Downtown Hotel

Downtown Asheville
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $132
CA $150 total
includes taxes & fees
Apr 12 - Apr 13
Renaissance Asheville Downtown Hotel

About the area

Asheville

City center stay.At this Downtown Asheville hotel, you'll be within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within half a mile (1 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
  • Grove Arcade - 5 min walk - 0.4 km
  • Downtown Market Asheville - 6 min walk - 0.6 km
  • Wicked Weed Brewing - 12 min walk - 1.0 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬1 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Sly Grog Lounge - ‬5 min walk
  • ‪All Day Darling - ‬5 min walk

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel near Harrah's Cherokee Center - Asheville
DoubleTree by Hilton Asheville Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 2020 square feet (188 square meters) and includes conference space. A rooftop terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Asheville Downtown. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2020 sq ft of conference space
  • 188 sq m of conference space
  • Built in 2015
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Terrace/patio
Renaissance Asheville Downtown Hotel
Downtown Asheville
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $132
CA $150 total
includes taxes & fees
Apr 12 - Apr 13
Renaissance Asheville Downtown Hotel

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

Frequently asked questions

How close is DoubleTree by Hilton Asheville Downtown to the airport?

DoubleTree by Hilton Asheville Downtown is 14.4 mi (18-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Asheville Downtown?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Asheville Downtown on Apr 12, 2026 start from CA $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Asheville Downtown have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Asheville Downtown.

Does DoubleTree by Hilton Asheville Downtown offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Asheville Downtown, but buffet breakfast is offered for a fee of USD 18 for adults and USD 12 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Asheville Downtown?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton Asheville Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Asheville Downtown?

Free parking is not available at this hotel. Self parking is available for USD 25 per night.

Does DoubleTree by Hilton Asheville Downtown have a pool?

DoubleTree by Hilton Asheville Downtown features an indoor pool.

Does DoubleTree by Hilton Asheville Downtown have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, al fresco dining, and light fare.

Does DoubleTree by Hilton Asheville Downtown have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Asheville Downtown to downtown Asheville?

DoubleTree by Hilton Asheville Downtown is 0.3 mi away from Asheville.

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1008 reviews
Rating 8 - Good. 206 out of 1008 reviews
Rating 6 - Okay. 74 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating staff. Room was very clean.
Stayed 1 night in Jan 2026

4/10 Poor

Myroslava

Disliked: Staff & service
Stayed 3 nights in Dec 2025

4/10 Poor

John

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Upon check in the staff seemed irritated that I was there and rolled her eyes. I had to go back down 3 separate times because the keys didn’t work. The breakfast selection was underwhelming. At one point, my wife noticed an employee drinking alcohol while working, then trying to hide it. The facility seemed very modern, but the first impression was bad and set the precedent for a bad stay.
Stayed 3 nights in Jan 2026

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities
Clean room and very good breakfast alghough you do have to pay for it. Difficult times booking through 3rd party company. I will not use Expedia again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Teresa

Stayed 1 night in Jan 2026

10/10 Excellent

Seth

Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful property with a fantastic staff. Mountain view from the room. Even came with a white noise machine in case of traffic sounds. The breakfast spread was delicious and cafe attendants made it so easy. Room was clean as well as the property. Within walking distance of the concert we were attending. Would DEFINITELY book here again!!
Stayed 2 nights in Dec 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was nice. Good location.
Stayed 2 nights in Dec 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2025

10/10 Excellent

Nirmala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Janelle

Travelled with family
Liked: Cleanliness
The Mountain View room was very noisy - right by the interstate. Not disclosed by the hotel. Some of the lighting was dated/crooked. Sheets were scratchy. Overall not as advertised online.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, a bit dated rooms but super clean and staff was great. Super cool rooftop bar there and across the street. 8-10 min walk to downtown.
Stayed 3 nights in Dec 2025

8/10 Good

Beverly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of the staff.
Stayed 2 nights in Dec 2025

8/10 Good

Hugo, Winter Garden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk agent who handled my check-in was not very friendly, and since I made the reservation for five people, the room should have been prepared for five guests. When I asked for an additional bath towel at the front desk, I was told it would be faster if I came down to pick it up myself
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
It was clean and the staff were very nice. Great location too!
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was very friendly and accommodating.
Stayed 3 nights in Oct 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff was friendly and helpful. The only issue I had was that I am a dog friendly person but the dog down the hall started barking at 8 and was still barking at 9. I did report the barking to staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room, great location
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Carl

Stayed 3 nights in Dec 2025

6/10 Okay

Krunal

Stayed 1 night in Dec 2025

10/10 Excellent

Stacie

Stayed 2 nights in Dec 2025

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a one bedroom suite at no extra charge and given a free breakfast each morning. The room was clean and comfortable with beautiful Mountain View’s. The staff were all friendly as well.
Stayed 2 nights in Dec 2025