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DoubleTree by Hilton Asheville Downtown

4.0 star property
4-star hotel near Harrah's Cherokee Center - Asheville

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Photo gallery for DoubleTree by Hilton Asheville Downtown

Meeting facility
Rooftop terrace
Exterior
Suite, 1 King Bed (Groom) | Living area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
199 Haywood St, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪4 min walk‬
  • Wicked Weed Brewing
    ‪12 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, High Floor

9.4 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | View from room

Room, 2 Queen Beds, Mountain View

8.4 out of 10
Very good
(15 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, High Floor (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mountain View (2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mountain View (2 Rooms)

  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Mountain View (Mobility & Hearing, Bathtub, 2 Rooms)

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom)

Suite, 1 King Bed (Groom)

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal)

  • 67 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

42-inch TV with cable channels, MP3 dock

Room, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, High Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, High Floor (Mobility & Hearing, Bathtub)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

City center stay.At this Downtown Asheville hotel, you'll be within a 5-minute walk of Harrah's Cherokee Center - Asheville and Grove Arcade. Downtown Market Asheville and Altamont Theater are also within half a mile (1 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 4 min walk - 0.4 km
  • Wicked Weed Brewing - 12 min walk - 1.0 km
  • The Orange Peel - 12 min walk - 1.1 km
  • University of North Carolina at Asheville - 3 min drive - 2.1 km
  • Biltmore Estate - 9 min drive - 7.0 km

Getting around

  • Asheville Regional Airport (AVL) - 18 min drive

Restaurants

  • ‪Battery Park Book Exchange And Champagne Bar - ‬5 min walk
  • ‪Asheville Yacht Club - ‬7 min walk
  • ‪Thirsty Monk - ‬7 min walk
  • ‪The Bier Garden - ‬6 min walk
  • ‪Tupelo Honey - ‬8 min walk

About this property

DoubleTree by Hilton Asheville Downtown

4-star hotel near Harrah's Cherokee Center - Asheville
DoubleTree by Hilton Asheville Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 2020 square feet (188 square meters) and includes conference space. A rooftop terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Asheville Downtown. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2020 sq ft of conference space
  • 188 sq m of conference space
  • Built in 2015
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
DoubleTree by Hilton Asheville Downtown offers 140 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, uncovered self parking on site (USD 25 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 12 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Asheville/downtown Hotel Asheville
Hyatt Place Asheville/downtown Hotel
Hyatt Place Asheville/downtown Asheville
Hyatt Place Asheville/downtown
Doubletree By Hilton Asheville
Hyatt Place Asheville/Downtown
DoubleTree by Hilton Asheville Downtown Hotel
DoubleTree by Hilton Asheville Downtown Asheville
DoubleTree by Hilton Asheville Downtown Hotel Asheville

DoubleTree by Hilton Asheville Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Harris, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff. Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. Very clean and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynette

Thanks. Good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, amenities
Nothing it’s a great place
Stayed 1 night in Apr 2025

10/10 Excellent

Kasper

Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacquelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for an overnight stay. Ample room size. The bed was a little too “wobbly” though - not good for a light sleeper like me.
Stayed 1 night in Apr 2025

6/10 Okay

Brenda

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Wouldn’t recommend for the price

We paid almost $600 for 2 nights, so we could walk to harrah’s Cherokee center for a competition. The bathroom was covered in mold. The comforters on the beds were so old and washed so many times you could almost see through them.
Shower blob:https://www.hotels.com/004845a0-8aff-4e61-a1c9-df3d0e9222ff
Shower
Shower
Comforter
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittainy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura, Eagle River

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely lobby and beautiful swimming pool. Had a great view of the Blue Ridge Mountains, as well as a portion of town. Close to great dining and shopping. Comfortable bedding and spacious room.
Stayed 1 night in Apr 2025

4/10 Poor

Ambre

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Mediocre at best. Reserved a 2 queen room, accessible high floor (it was the only remaining option with 2 beds and a view), upon check-in we were given a room on the 3rd floor (out of 8). When I asked the front desk, they said “sorry Expedia had the wrong description” and that there were no queen rooms left. A quick check on the doubletree website showed queen rooms available for reservation. I asked the front desk and was rudely told “I don’t know where you’re getting your information from but that’s wrong.” We were later told “the room showing had been taken out of service and we understand how this could be misleading.” Additionally, nothing mentioned that this room was an adjoining room. As 2 young women traveling alone, not my favorite idea. Staff was ehh, tried to buy some sodas one night and was told “the drawer is already closed so you need to put it on your room or pay with a card.” The room (although larger than average) definitely showed its age and wear. Outlets were loose and finicky. The sink was annoying and the faucet itself was loose, and positioned too far back from the sink bowl making it hard to use. The only highlight is the rooftop bar, it’s definitely worth a visit and offers beautiful views of Asheville. I’ve stayed in quite a few hotels in downtown Asheville (we’ve been visiting 1-2 times a year for years) and this was by far my least favorite accommodation, and for the price was extremely disappointing. Do not recommend and will not be back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shikha

Travelled with family
Liked: Amenities
Great location and rooftop bar had a great view!
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tomasz

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Property with great view on mountains
Stayed 5 nights in Mar 2025

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025