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Hotel Indigo Asheville Downtown by IHG

3.5 star property
3.5-star hotel near Basilica of Saint Lawrence

Choose dates to view prices

Photo gallery for Hotel Indigo Asheville Downtown by IHG

Suite, 2 Bedrooms
Exterior
Exterior
Suite, 2 Bedrooms
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, Mobility Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels

Room, Mobility Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination)

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(20 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(9 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(64 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(4 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 185 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

City center stay.A stay at this Downtown Asheville hotel places you steps from Basilica of Saint Lawrence and within a 5-minute walk of Harrah's Cherokee Center - Asheville. Also, Grove Arcade is within half a mile (1 km) and The Orange Peel is within 2 miles (3 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • Grove Arcade - 3 min walk - 0.3 km
  • The Orange Peel - 12 min walk - 1.1 km
  • University of North Carolina at Asheville - 3 min drive - 2.1 km
  • Biltmore Estate - 9 min drive - 8.6 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪Asheville Yacht Club - ‬7 min walk
  • ‪Thirsty Monk - ‬7 min walk
  • ‪The Bier Garden - ‬4 min walk
  • ‪Tupelo Honey - ‬7 min walk

About this property

Hotel Indigo Asheville Downtown by IHG

3.5-star hotel near Basilica of Saint Lawrence
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 865 square feet (80 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Asheville Downtown by IHG. Parking is available for a fee. A complete renovation of Hotel Indigo Asheville Downtown by IHG was completed in June 2024.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 1 building
  • 116 guestrooms or units
  • 13 levels
  • 865 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2009
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Asheville Downtown by IHG offers 116 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 1 to 18 for adults and USD 1 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1.00 to 18 for adults, and USD 1.00 to 18 for children
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Limited housekeeping is provided every 2 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1003 reviews
Rating 8 - Good. 208 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

4/10 Poor

Sergio

Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

Galen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob greeted me and my partner and was a helpful guy. He went above any beyond for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Stacia

Nothing like Asheville
Stayed 1 night in Mar 2025

10/10 Excellent

Dahn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elvir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,close to everything
Stayed 4 nights in Mar 2025

10/10 Excellent

Shuwn

Business traveller
Liked: Cleanliness, amenities
Great service,great bartender,great everything.i love this hotel !!!
Stayed 1 night in Mar 2025

8/10 Good

René

Stayed 1 night in Mar 2025

10/10 Excellent

Robert W

Stayed 1 night in Feb 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

TOM

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Charging for valet service and not having it as part of the cost is deceptive. Then the staff gave me corporate speak rather than acknowledge the issue. Heater blew ice cold and controls didn't work. No one answered the service call. Put me in a new room luckily it didn't blow ice cold and the controls didn't work. Finally, paid for the valet, but app didn't work to request my car. Oops not finally, the coffee we were told would be available with a comp breakfast was available if you paid for it. IHS won't see me again anywhere!
Stayed 1 night in Mar 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our go to

we’e stayed there many times:dog friendly/great location/update recently/good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Madhura

Liked: Cleanliness
Beautiful view, a bit far but still walkable to downtown
Stayed 2 nights in Dec 2024

4/10 Poor

Casey

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2025

6/10 Okay

Tonya

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Saundra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Asheville

It was such a wonderful stay. The staff was just amazing. So friendly and accommodating. the room was spacious and very clean. We had breakfast on property and I highly recommend adding the meal voucher. Location was a bonus. The entire experience was perfection.
Stayed 2 nights in Feb 2025

8/10 Good

Cecil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel being downtown and accessible to restaurants. I didn’t like having to pay for parking and breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness
Valet Parking was not listed on the hotel information sheet where the pet fee is listed, you have to go to an embedded informational page on parking and transportation. The booking site listed parking "on-site" which did not list a fee. The 3 other guests that also checked in during my time in the lobby did not know of the added fee so this is so misleading and I will be visiting again and will not stay at your establishment because of the added parking fee. I paid for the breakfast and our Saturday morning service was so slow, a waiter came to our table 3 times to ask if we have ever been served. We waited about 15plus minutes just to get a menu. The waitress brought our juice and RAN back to the bar to get straws and could not multiple task and think about what was needed for a drink. We did give them another chance on Sunday and sat waiting for menus that we decided we could not go through that wait again and left to purchase another meal while on the road.

6/10 Okay

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many Logistics issues with having to check out by 11:00 but needing a place to park. Having to pay extra for parking and then not even getting 24 hours of parking was a pain. They charged a late fee and told me I would get reimbursed and did not. Ended up paying $42 for parking. They have to figure out a better way with this. Also don't pay for breakfast with the reservation as it's not worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025