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Hotel Indigo Asheville Downtown by IHG

Property class: 3.5
3.5-star hotel near Basilica of Saint Lawrence

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Photo gallery for Hotel Indigo Asheville Downtown by IHG

Suite, 2 Bedrooms
Suite, 1 Bedroom (Bath Shower Combination) | View from room
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
151 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • Place, Basilica of Saint Lawrence
    ‪3 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(6 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination)

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels

Room, Mobility Accessible (Communications, Roll-In Shower)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Free toiletries, hair dryer, towels

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 185 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Balcony

  • Sleeps 10
  • 2 King Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(70 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels

Room, Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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  • Free WiFi
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4.3 out of 5, Excellent, 1,005 reviews
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CA $161 total
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About the area

Asheville

City center stay.A stay at this Downtown Asheville hotel places you steps from Basilica of Saint Lawrence and within a 5-minute walk of Harrah's Cherokee Center - Asheville. Also, Grove Arcade is within half a mile (1 km) and The Orange Peel is within 2 miles (3 km).

What's nearby

  • Harrah's Cherokee Center - Asheville - 3 min walk - 0.3 km
  • Basilica of Saint Lawrence - 3 min walk - 0.3 km
  • Grove Arcade - 3 min walk - 0.3 km
  • Fired Up Creative Lounge Ashville - 5 min walk - 0.4 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Shakey’s - ‬4 min walk
  • ‪Soprana Rooftop Cucina - ‬3 min walk
  • ‪Battery Park Book Exchange And Champagne Bar - ‬4 min walk
  • ‪The Bier Garden - ‬4 min walk
  • ‪Asheville Yacht Club - ‬7 min walk

About this property

Hotel Indigo Asheville Downtown by IHG

3.5-star hotel near Basilica of Saint Lawrence
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 865 square feet (80 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Asheville Downtown by IHG. Parking is available for a fee. A complete renovation of Hotel Indigo Asheville Downtown by IHG was completed in June 2024.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

  • 1 building
  • 116 guestrooms or units
  • 13 levels
  • 865 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2009
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Asheville Downtown by IHG offers 116 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Limited housekeeping is provided every 2 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1003 reviews
Rating 8 - Good. 183 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room. Great valet and front desk staff!
Stayed 2 nights in Jan 2026

8/10 Good

Ariel

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Our check-in was delayed but we were given a late checkout for our inconvenience. I guess it was quick turnaround for it being busy but the room’s cleanliness lacked a great deal. The rugs needed to be vacuumed and there was a lot of pilling between rugs and one of the couches. The were handprints on countertops and crumbs on table chairs and the living quarters coffee table. There was also a little make up, it appeared, on one of the pillow cases. I was so excited and loved the room but the cleanliness was disappointing. Otherwise nice room and beautiful view!
Stayed 2 nights in Jan 2026

8/10 Good

aram, andover

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Jan 2026

10/10 Excellent

charlton

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable with an awesome view. Downside through no fault of anyone is the noise from the highway below, hence ear plugs are recommended. I will certainly return in the future. Thank you kindly for a relaxing stay ~
Stayed 5 nights in Dec 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente………….
Stayed 1 night in Jan 2026

8/10 Good

Karina

Disliked: Cleanliness, staff & service
Stayed 8 nights in Dec 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent!!
Stayed 1 night in Dec 2025

10/10 Excellent

Madeline

Friendly check in and
Stayed 1 night in Dec 2025

8/10 Good

pedro

Stayed 2 nights in Dec 2025

10/10 Excellent

Carla, Springfield

Stayed 3 nights in Oct 2025

10/10 Excellent

Erinn

Liked: Cleanliness, staff & service, amenities
Great service and room!
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff. No issues. Right off the freeway. Was able to check in early. Clean room. No freeway noise. Valet was quick. Plenty of luggage carts available. Elevators were quick. Walkable to lots of cool places. Nice selection of tv channels 0 complaints. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Aiesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic experience! Every staff member we encountered—including the valet, check-in team, bartenders, and housekeepers—was absolutely amazing. Plus, you can't beat the location; it’s perfectly situated for exploring local shops and restaurants on foot.
Stayed 2 nights in Dec 2025

10/10 Excellent

mary ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and modern. Great room bathroom with large shower was a plus. The beds were comfy; I don't sleep well in hotels but that night I did! Check-in was a breeze; JR was great and friendly. Valet service was good and friendly just wish we didn't have to pay $30 per night and have to be out by 1pm. The full 24 hours would have been great; we would have eaten lunch in town. Seriously, how hard would that have been. Okay 23 hours, because I know they would be busy getting cars parked for the new reservations. The "bar" is really nothing more than the breakfast area serving drinks from 5-10, no ambiance, no light food but plenty of places in walking distance. The show we attended was walking distance also. Breakfast was not complimentary, but the omelets were good, service was a little slow but not a dealbreaker. We would come back and stay when seeing another show in town. We don't live far but avoid driving at night, so this worked for us especially around Christmas.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
I stumbled in from a very windy, wintery day, and the staff made my stay so comfortable and pleasant. Will definitely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 4 nights in Nov 2025

10/10 Excellent

Audrey

Stayed 1 night in Dec 2025

10/10 Excellent

Edward, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an upgrade to a fantastic suite on the 12th floor with a lovely balcony and view of the mountains. Terrific room. The location is good for walking throught he downtown, and the staff was very friendly. Lovely stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

As advertised. Easy check in/out and friendly staff. Very clean and nice rooms also quite from outside noise. Nice cafe in lobby. Will stay again and recommend. 4 miles from Biltmore Estate.
Stayed 1 night in Dec 2025

10/10 Excellent

Maddie

Travelled with partner
Liked: Amenities, property conditions & facilities
Such wonderful service and views!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, staff great.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
The Suite on the top floor was excellent. The fireplace in the room and the view of the mountains was amazing
Stayed 3 nights in Dec 2025