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Renaissance Asheville Downtown Hotel

3.5 star property
Hotel near Buncombe County Courthouse in Asheville

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Photo gallery for Renaissance Asheville Downtown Hotel

View from property
Exterior
Exterior
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
31 Woodfin Street, Asheville, NC, 28801
  • Place, Buncombe County Courthouse
    ‪6 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪7 min walk‬
  • Place, The Orange Peel
    ‪12 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

Room, 1 King Bed (Room, 1 King Bed, View, High Floor)

9.0 out of 10
Wonderful
(26 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Room, 2 Queen Beds, Corner)

8.6 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(45 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

Room, 2 Queen Beds (Room, 2 Queen Beds, View, High Floor)

7.8 out of 10
Good
(9 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room

Presidential Suite, 1 Bedroom

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

48-inch Smart TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Suite, 1 Bedroom, 2 Queen Beds, High)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (Suite, 1 Bedroom, 1 King Bed, High Fl)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Hearing Accessible)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Hearing Accessible)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds (Mobility Accessible, Transfer Shower)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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Candlewood Suites Asheville Downtown by IHG

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CA $162 total
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About the area

Asheville

Heart of Asheville.With a stay at this Downtown Asheville hotel, you'll be within half a mile (1 km) of Buncombe County Courthouse and 2 miles (3 km) of Grey Eagle. University of North Carolina at Asheville and Asheville Mall are also within 3 miles (5 km).

What's nearby

  • Thomas Wolfe Memorial - 1 min walk - 0.2 km
  • Pack Square - 5 min walk - 0.4 km
  • Buncombe County Courthouse - 6 min walk - 0.6 km
  • Harrah's Cherokee Center - Asheville - 7 min walk - 0.7 km
  • The Orange Peel - 12 min walk - 1.1 km

Getting around

  • Asheville Regional Airport (AVL) - 19 min drive

Restaurants

  • ‪Korean House - ‬4 min walk
  • ‪Old Europe Pâtisserie - ‬6 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Twisted Laurel Downtown Asheville - ‬4 min walk
  • ‪Rowan Coffee - ‬4 min walk

About this property

Renaissance Asheville Downtown Hotel

Hotel near Buncombe County Courthouse in Asheville
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8085 square feet (751 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Renaissance Asheville Downtown Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This Asheville hotel is smoke free.

  • 1 building
  • 278 guestrooms or units
  • 12 levels
  • 8085 sq ft of conference space
  • 751 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Renaissance Asheville Downtown Hotel offers 278 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 48-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Hotel Indigo Asheville Downtown by IHG
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Piano
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch smart TV with premium cable channels
  • Hulu
  • Netflix

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Uncovered self parking fee: USD 25 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Renaissance
Asheville Renaissance Hotel
Hotel Renaissance Asheville
Renaissance Asheville
Renaissance Asheville Hotel
Renaissance Hotel Asheville
Renaissance Asheville Hotel
Renaissance Asheville Downtown
Renaissance Asheville Downtown Hotel Hotel
Renaissance Asheville Downtown Hotel Asheville
Renaissance Asheville Downtown Hotel Hotel Asheville

Renaissance Asheville Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MIKE, ATHENS

Stayed 1 night in Aug 2025

10/10 Excellent

Kayla

Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Stayed 4 nights in Sep 2025

10/10 Excellent

Savanah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

LaTanya

Business traveller
Disliked: Staff & service, amenities
All the staff here seemed completely put upon to do their jobs. The front desk people were often not around, the person who checked me in was curt, just handed my keys, and didn't greet. I went to the restaurant a couple of times--each time it was just one person working who rarely came to the table. They all seemed annoyed to be working. My hotel room had stuffing coming out of the chair. There is no printing/business station, so if you need to print you have to email it to the front desk and wait for them to print, which is inconvenient. Parking is 25 a day but there is a lot nearby where you can park free on weekends. For the money, this hotel isn't worth it, to be honest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice property, location was great and the employees were very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

kristie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and very clean hotel with accommodating staff. Will definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While only there for one night, we had a great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Ani-marie

Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The Renaissance is always a great place to stay in downtown Asheville Folks are incredibly friendly and the rooms very comfortable and clean Great value
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony, San Jose

Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Chill place. No issues. Dog friendly and easy access to downtown restaurants.
Stayed 1 night in Sep 2025

2/10 Terrible

Jonah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sink and shower drains both backed up; obvious signs of significant wear and tear everywhere; room smelled like cigarette smoke; $25 self park fee exhorbitant given the amount of surface parking.
Stayed 1 night in Sep 2025

2/10 Terrible

Leeann

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Worst customer service ever guy behind counter was mean rude and not accommodating or helpful . Lied to me
Stayed 1 night in Aug 2025

8/10 Good

JANET, Avondale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were put into a room that was not cleaned, beds unmade. They moved our room, but we had to move our belongings
Stayed 3 nights in Sep 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Aug 2025

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hope

Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Aug 2025

10/10 Excellent

Hanan

Stayed 1 night in Jun 2025

4/10 Poor

Barbara

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Skip it

Paying to park in their lot was an unwelcomed surprise. Waiting for the desk manager to stop complaining to staff about other guests while I stood there waiting for help was terrible. Customer service was lacking and bad attitudes are not ok for what I paid to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025