Ratings based on 325 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Coromandel
Posted Mar. 3, 2024 on Expedia
Lovely friendly staff, walkable distance from shops and rainbows end.
Comment from Hotel Management
Apr. 7, 2024 by Jani , Hotel Management
Hi Te Arahuta,Thanks for your amazing comments.We hope you enjoyed your stay and the next stay will be more pleasant.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel.
by A traveller
Posted Feb. 29, 2024 on Expedia
great experience easy and seemless
Comment from Hotel Management
Apr. 7, 2024 by Jani , Hotel Management
Hi James,Thanks for your amazing comments.We hope you enjoyed your stay and the next stay will be more pleasant.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel.
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 7, 2024 by Jani, Hotel Management
Hi Cassandra,Thank you for staying with us and we look forward to hosting you again.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel
by A traveller
Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Apr. 7, 2024 by Jani, Hotel Management
Hi Cassandra,Thank you for staying with us and we look forward to hosting you again.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel
by A traveller
Posted Feb. 25, 2024 on Expedia
Rooms were great. Not enough parking.
Comment from Hotel Management
Apr. 7, 2024 by Jani, Hotel Management
Hi Jenn,Thank you so much for staying with us and your feedback.We hope we can have an opportunity to host you again.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Apr. 7, 2024 by Jani , Hotel Management
Hi Kishen,Thank you for taking the time to tell us about your experience at the The Sebel Auckland Manukau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau.
by A traveller
Posted Feb. 6, 2024 on Expedia
Booking the reservation was easy online. Check in undercharged us and so had to charge us twice. The room was clean but there were ants everywhere. Even in the fridge. Cleaning left the room service leftovers and dirty dishes in the room for our 2 nights stay. When we got back to the motel after a day out our door had been left open by cleaners. This was raised with front desk and they didn’t let us know what had happened or follow up with an explanation. After we checked out we did have a phone call the next day about a lost charger. The restaurant in the motel was very convenient and the food was good. Overall service was pleasant. And the hotel was very close to ammenities. The air conditioning could be better, it seemed to cut out and wasn’t a continuous flow. Not sure if I’ll stay again.
Comment from Hotel Management
Apr. 7, 2024 by Jani, Hotel Management
Dear Niki, Thank you for taking the time to tell us about your experience at the The Sebel Auckland Manukau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau,
by A traveller
Posted Feb. 2, 2024 on Expedia
I have stayed in many hotels throughout the country for work, this hotel for the price range is extremely well appointed with fantastic Staff who went out of their way to assist us with everything we needed. We were traveling at the last minute for a funeral of a very dear friend and the hotel staff were so accommodating, they made everything easy and comfortable. Even providing my husband with a raiser as he had left his at home. We will defiantly be booking here again. Thank You Sebel staff and especially Melissa!!
Comment from Hotel Management
Apr. 7, 2024 by Jani, Hotel Management
Dear Kim, We would like to sincerely appreciate your wonderful review and thank you once again for your loyalty. We are thrilled to hear that you had such a fantastic stay with us. We’re delighted that you enjoyed our hospitality, services, courtesy call and facilities. Your kind words truly inspire each and every one of us to continue to deliver exceptional. We can't wait to have you back for another memorable stay. Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel
by A traveller
Posted Jan. 30, 2024 on Hotels
All good
Comment from Hotel Management
Apr. 7, 2024 by Jani, Hotel Management
Dear Taek Su,Thank you for choosing to stay with us at The Sebel Auckland Manukau Hotel.We appreciate your comments and positive feedback.We hope your next stay will be much more pleasant.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel
by A traveller from Leppington
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Apr. 7, 2024 by Jani, Hotel Management
Hi Shane,Thank you for your exceptional rating.We appreciate you staying with us.Kind Regards,Jani Munasinghe,Front Office Manager,The Sebel Auckland Manukau Hotel
