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VR Queen Street - Hotel & Suites

4.0 star property
4-star eco-certified hotel near Sky Tower

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Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen
Front of property
One-Bedroom Suite | Private kitchen
Lobby
Premier King Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
401 Queen Street, Auckland, 1010
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland Ferry Terminal
    ‪20 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

8.6 out of 10
Excellent
(38 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite

One-Bedroom Suite

8.0 out of 10
Very good
(12 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit Queen Street Shopping District and University of Auckland, both within a 5-minute walk. Sky Tower and Auckland Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 20 min walk - 1.7 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Kebab King Grafton - ‬5 min walk
  • ‪St Kevins Cafe - ‬4 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Eight at Cordis, Auckland - ‬2 min walk

About this property

VR Queen Street - Hotel & Suites

4-star eco-certified hotel near Sky Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 9 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

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Reception

VR Auckland City

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
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The price is CA $67
CA $77 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle tours
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, amenities
Great location and easy accessible parking. Though we did go on Monday and Tuesday so would obviously get busier. Not a great shower. But overall good hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Hisashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 2 bed room with dining area and kitchen. Location is good and room was quiet and clean. Only complaint is Wifi speed was so slow having to use my own data to browse internet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helful and nice
Stayed 1 night in Apr 2025

8/10 Good

Stu

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
After having the questinable duvet changed upon arrival, the room was private and while small, it was comfortable. Central downtown location which was convenient.
Stayed 1 night in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On hotels.com side - Wasn’t entirely clear which room I’d booked on check in - pictures that had made me select my stay didn’t quite match what I was given sizewise, but staff were able to help and room was lovely. Beds super comfortable, and plenty of shops and eateries near by, with an easy enough walk into town
Stayed 2 nights in Apr 2025

8/10 Good

Anthony R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good central location near University, close to Pier and downtown, is walkable (10-15 minutes), bus stops are also nearby. Was clean and front desk was always staffed. We stayed during off season, so noise was not an issue, but if the street had lots of noise, it might be an issue for some
Stayed 6 nights in Apr 2025

10/10 Excellent

Coen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Meagan

Stayed 4 nights in Mar 2025

6/10 Okay

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient for me, the bed was comfortable. The rooms/property could do with an upgrade but all up it was a good stay and for the price I’m very happy.
Stayed 2 nights in Apr 2025

8/10 Good

dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space

Great service and nice room. We had a two bedroom suite which was great at the end of the day
Stayed 3 nights in Mar 2025

10/10 Excellent

AJAY P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family friendly place with parking!

Comfortable and clean rooms. Excellent service and response. Great place to stay with family
Stayed 3 nights in Mar 2025

8/10 Good

Yanming

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Same outfit as Ascotia, but higher standard of room. Staff were all friendly. Breakfast was $20/morning which seems quite reasonable. My preference is to stay here when I visit Auckland.
Stayed 9 nights in Mar 2025

6/10 Okay

Thomas, Dunedin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Baz

Liked: Cleanliness, staff & service
The air conditioning power and user control needs improvement but I noticed a bunch of fans sitting in the hallway so I suspect they're aware of the issue and doing their best to resolve that. We simply brought one into our room for the night. Also, the body wash ran out in the shower which was a bummer. The king bed was actually two single beds pushed together but we found that to be really comfortable, we both had such a good sleep. The lady at reception was great. Overall, for the price, we were happy.
Stayed 1 night in Mar 2025

8/10 Good

Anilkumar

Travelled with partner
Liked: Amenities
Great location Good room Front desk staff not the best
Stayed 2 nights in Feb 2025

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities
Staff offered us early check-in. Hotel was clean and staff professional.
Stayed 6 nights in Mar 2025

6/10 Okay

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. One thing I didn’t was that two beds were pushed together to make one, which made the bed not the comfiest. Overall pretty good location, about a 30-40 minute walk to the viaduct and there’s lots of food options near by.
Stayed 5 nights in Mar 2025

10/10 Excellent

Martyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Puneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super Friendly and Helpful
Stayed 1 night in Feb 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to clean our room and my sister did also. She even found pills on the nightstand. They are lucky we did not have kids because it looked like candy.
Stayed 2 nights in Feb 2025

8/10 Good

Aleasia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and quiet. Everyone was really friendly and helpful bar one staff member. Also do be prepared to pay a ‘damages’ bond on check in that you will be refunded after your stay. Overall a convenient place to stay for a couple nights for the price.
Stayed 2 nights in Feb 2025

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Feb 2025