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VR Queen Street - Hotel & Suites

4.0 star property
4-star eco-certified hotel near Sky Tower

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Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen
Premier King Room
One-Bedroom Suite | Private kitchen
Lobby
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
401 Queen Street, Auckland, 1010
  • University of Auckland
    ‪3 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • SkyCity Casino
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

Standard King Room | Private kitchen

Standard King Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Private kitchen

One-Bedroom Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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  • Free WiFi
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CA $169 total
includes taxes & fees
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About the area

Auckland

Heart of Auckland.At this Auckland Central Business District hotel, you'll be well placed to visit Queen Street Shopping District and University of Auckland, both within a 5-minute walk. Sky Tower and Auckland Ferry Terminal are also within 2 miles (3 km).

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 20 min walk - 1.7 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬4 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Eight at Cordis, Auckland - ‬2 min walk
  • ‪The Whitelady K Road - ‬4 min walk

About this property

VR Queen Street - Hotel & Suites

4-star eco-certified hotel near Sky Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 9 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle tours
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 385 out of 1003 reviews
Rating 8 - Good. 363 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Puneet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super Friendly and Helpful
Stayed 1 night in Feb 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to clean our room and my sister did also. She even found pills on the nightstand. They are lucky we did not have kids because it looked like candy.
Stayed 2 nights in Feb 2025

8/10 Good

Aleasia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean and quiet. Everyone was really friendly and helpful bar one staff member. Also do be prepared to pay a ‘damages’ bond on check in that you will be refunded after your stay. Overall a convenient place to stay for a couple nights for the price.
Stayed 2 nights in Feb 2025

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Kisha

Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Stayed 1 night in Feb 2025

10/10 Excellent

Himadri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, servicing and staff were all perfect. The location of the hotel is very central. Highly recommend for an enjoyable Auckland holiday.
Stayed 3 nights in Feb 2025

10/10 Excellent

dennis

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was very disappointed with the fact that I had to ask for so many things that should have been there In the kitchen area the oven had no instructions how to use it also their oven tins for cooking with, on the hob their were no saucepans or frying pan. Their were no oven gloves to lift things out of the oven. When it came to a few bits of washing up their was no liquid or mops or drying up cloths. I also had to ask for a tin opener. Two days before my departure I booked a car to take me to the airport and an early morning call for 6 am The night before my departure I checked with reception that everything was on their list for the following morning.Fortunately I arose early but their was no call to my room as requested. The whole experience was a great disappointment
Stayed 10 nights in Jan 2025

10/10 Excellent

Malia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking diatance from queens wharf. Helpful staff, good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Great facilities, especially for the very reasonable price: Twin beds for kids, hair dryer, full kitchen, toiletries, lots of hot chocolate sachets, YouTube on TV, walkable to cbd, nxt to academic sector, secure parking - extra cost but worthwhile.
Stayed 1 night in Jan 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Clean, central, one staff member a bit rude.

A nice hotel in a central location. Clean, small kitchen available in room. Check in staff person was friendly. Later on, we were locked out of our safe and the evening staff person was not happy with us (kind of rude) saying she couldn’t help us at the moment as she couldn’t leave the front desk, but no was there at the time. We were leaving early in the morning and I went down an hour later and then she came to help (no was at the desk at that time either). She made us feel like we put her out and then she talked down to us about not using the safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good about these people. Use The Quadrant usually and tried this- also perfect. Maybe better. It’s down to the group’s commitment to great customer service. Well done.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean room with good facilities. Very quiet too even though close to the centre
Stayed 3 nights in Jan 2025

8/10 Good

Leonora

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable and good value. good food also at good value.
Stayed 2 nights in Jan 2025

8/10 Good

tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the Air cond. was possible problems, hot in evening cold in morning The safe is too hard to figure out, had to call for help No proper instrutions
Stayed 3 nights in Jan 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed experience

Early check-in was excellent. Room was small but had great amenities including fridge and microwave. Credit card surcharge of 3.5% was excessive. Breakfast buffet had good selection but cooked buffet element poor quality. Cold runny scrambled eggs, fatty undercooked bacon, tasteless sausages
Stayed 2 nights in Jan 2025

6/10 Okay

Lorraine

Stayed 1 night in Jan 2025

10/10 Excellent

Nakita

Stayed 2 nights in Jan 2025

6/10 Okay

claude

The location was very hard for me you can't walk at all to the city I have to take Uber two times a day, plus the furniture very old the dinner table was crooked and not stable, for me it's no windows you can open or balcony,
Stayed 7 nights in Jan 2025

2/10 Terrible

Kingi

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had fleas, staff were rubbish It's cheap for a reason
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Amenities
Friendly staff and good facilities. Near top of hill on main road into CBD, so easy 15/20 minute walk to CBD/waterfront but take bus or taxi to avoid walk up hill. Limited good restaurants in close area but OK for quick/burger style. Small supermarkets very close.
Stayed 3 nights in Jan 2025

8/10 Good

Weijun

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
one of the female receptionists were really not helpful and kinda rude, I checked in the evening at 3rd Jan 2025. I was struggling with the WIFI as it was connected, but can't access the internet. The log in screen popped out only on the reception area, but not in my level (level 3). When I was trying to talk that to the receptionist, first I have to wait 2 minutes before she hang up her mobile phone and stop giggling. Her phone conversation, from what I heard, seemed a private/random chat. And when I explained to her, she said "OK, come down to the receiption area and use the WIFI there". My god, does she realise the customers books a hotel nor for going to the lobby to use the hotels' WIFI? She also said, "talk to the receptionist tomorrow when I am not in charge". The second day when I talk this WIFI issue to another male receptionist, he solved the problem by just resetting the router and he literally described what the issue is and how he can solve the problem.
Stayed 6 nights in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a property on Queen Street the price was amazing for a single unit apartment.
Stayed 2 nights in Jan 2025

8/10 Good

Jobin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restroom exhaust fans are malfunctioning.
Stayed 1 night in Dec 2024