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VR Queen Street - Hotel & Suites

4.0 star property
4-star hotel near Sky Tower

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Photo gallery for VR Queen Street - Hotel & Suites

Front of property
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Fridge, microwave, electric kettle, toaster
Fridge, microwave, electric kettle, toaster
Standard King Room | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
401 Queen Street, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for One Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Suite

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Two Bedroom Suite

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

8.6 out of 10
Excellent
(44 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite

One-Bedroom Suite

8.2 out of 10
Very good
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Premier King Room

Premier King Room

Premier King Room

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Premier King Room

  • Sleeps 2

View all photos for Compact Single Room

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Compact Single Room

  • Sleeps 1

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Front of property

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About the area

Auckland

Heart of Auckland.Within a 15-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and SkyCity Casino. Queen Street Shopping District and Karangahape Road are also within half a mile (1 km).

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 3 min walk - 0.3 km
  • Auckland Town Hall - 5 min walk - 0.5 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Chadam - ‬4 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Fat Puku's Smashed Burgers Queen Street - ‬3 min walk
  • ‪Eight Restaurant at Cordis, Auckland - ‬5 min walk
  • ‪Masako Sushi & Sake Bar - ‬3 min walk

About this property

VR Queen Street - Hotel & Suites

4-star hotel near Sky Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 9 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 40 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle tours
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Arti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central to everything , clean and tidy .Great customer service
Stayed 5 nights in Nov 2025

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine, though not what I thought I was getting when I booked. The interaction I had with staff was helpful. Considering the options around parking at $35 per night is over the top, they could be looking after their guests a bit better. On the whole it met my needs though I may look at other options next time.
Stayed 5 nights in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean with good facilities. Location was a short walk to the pier and other city centre highlights
Stayed 2 nights in Nov 2025

4/10 Poor

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, amenities
Staff, room and amenities, convenience to dining options
Stayed 2 nights in Nov 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Rooms are very clean, staff helpful and it was a great stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff courteous and helpful. Room was nice,clean and tidy.
Stayed 2 nights in Nov 2025

4/10 Poor

Callum

Travelled with partner
Liked: Amenities
Disliked: Staff & service
We arrived around 9pm to check in and were asked for a credit card and photo ID. Without warning, the receptionist scanned and photocopied both my passport and credit card, which immediately raised alarm bells. When I questioned it, she said she’d delete the scanned email, but I found the whole thing very concerning and unprofessional — there’s no reason to copy full card details instead of using a secure chip-and-pin system. The air conditioning in our room was also broken. Despite calling reception three times during the night, we were told it was controlled remotely and they’d try to fix it, but it never worked. The next day, with the room temperature sitting above 26°C, we called again and were finally moved to a new room where the AC worked properly. The area around Queen Street felt a bit rough at night, with quite a few homeless people about, though that’s not the hotel’s fault. We did appreciate being offered a free late check-out until 11am, but overall, this wasn’t a pleasant stay. I wish we’d read other reviews beforehand — seems we weren’t the only ones to face AC issues and other unusual problems here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yoon Pwint

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, friendly staffs, lots of restaurants nearby. Recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel
Stayed 7 nights in Oct 2025

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had everything a studio unit would have.I could live in it.I stay there whenever I am in Auckland.
Stayed 1 night in Oct 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Katey

Stayed 4 nights in Oct 2025

6/10 Okay

Adam

Travelled with family
Place was nice enough. Unfortunately wasn't aware i neededyo book parking in advance
Stayed 1 night in Sep 2025

4/10 Poor

Mina

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Area ais good the building is just ok and the room but the staff are not.
Stayed 1 night in Sep 2025

10/10 Excellent

Sergio, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025

8/10 Good

Benjamin, Moffat Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to town and easy walk, good choice of restaurants nearby
Stayed 5 nights in Sep 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff accessible within walking distance to town
Stayed 3 nights in Sep 2025

8/10 Good

Carey

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost effective and always good to have a kitchen
Stayed 2 nights in Sep 2025

6/10 Okay

Deborah

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Could have been cleaner

Room was more than adequate but around stove area was greasy and there were grains of cooked rice around the stove (i did not use) also top of plug in bathroom very dusty.
Stayed 1 night in Sep 2025

10/10 Excellent

K

Travelled with family
Lovely cost affective room with friendly staff. Needed a pit scrubber to clean oven dish and also a sharp knife to cut vegetables apart from that was excellent to stay at VR Queen St
Stayed 1 night in Sep 2025

8/10 Good

Exe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good, helpful and polite. The area was quiet, but a little bit far going downtown. Breakfast always the same and never change the menu everyday. Supplies in the bathroom was not enough, like shampoo & body wash.
Stayed 5 nights in Sep 2025