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Best Western Plus Waterville Grand Hotel

Property class: 3
Enjoy 2 restaurants at this 3-star Waterville hotel

Choose dates to view prices

Photo gallery for Best Western Plus Waterville Grand Hotel

2 restaurants, lunch, dinner served; American cuisine
Room amenity
Lobby
Indoor pool
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
375 Main Street, Waterville, ME, 04901
  • Place, First Congregational Church
    ‪15 min walk‬
  • Place, Colby College
    ‪16 min walk‬
  • Place, Kennebec River
    ‪2 min drive‬
  • Airport, Waterville, ME (WVL-Robert Lafleur)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-2 Double, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

About the area

Waterville

In Waterville .Within 2 miles (3 km) of this Waterville hotel, you'll find First Congregational Church and Kennebec River. Colby College and Waterville Opera House are also within 2 miles (3 km).

What's nearby

  • First Congregational Church - 15 min walk - 1.3 km
  • Colby College - 16 min walk - 1.4 km
  • Quarry Road Trails - 1 min drive - 1.1 km
  • Kennebec River - 2 min drive - 1.8 km
  • Gordon Center For Creative & Performing Arts - 3 min drive - 4.4 km

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Erica's - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive

About this property

Best Western Plus Waterville Grand Hotel

Enjoy 2 restaurants at this 3-star Waterville hotel
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

This 3-star Waterville hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Waterville - North by IHG
Waterville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 893 reviews
The price is CA $133
CA $145 total
includes taxes & fees
Apr 12 - Apr 13
Holiday Inn Express & Suites Waterville - North by IHG

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 148 out of 1001 reviews
Rating 4 - Poor. 112 out of 1001 reviews
Rating 2 - Terrible. 80 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Amazing breakfast. We will be back!
Stayed 1 night in Mar 2026

4/10 Poor

Mikaela

Stayed 1 night in Feb 2026

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk attendant was friendly. Our room was clean, comfy king size bed. Easy highway access, shopping and restaurants in the area
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Quiet, amenities, attentive staff
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
The room was okay. Most of the staff was nice. It was a little inconvenient to have the washer and dryer were on the third floor. The free breakfast was okay. The apple juice we were given came in a literal shot glass.
Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
One of the most clean and well maintained hotels I’ve stayed in. Very pleasant staff and atmosphere. I will definitely stay there again.
Stayed 2 nights in Nov 2025

8/10 Good

Kathleen

Stayed 2 nights in Dec 2025

6/10 Okay

Jodi

Stayed 7 nights in Nov 2025

10/10 Excellent

Shayne

Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Stayed 2 nights in Nov 2025

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was fabulous, clean, well accommodated. Staff is friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Mitchell

Breakfast was very good
Stayed 3 nights in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Breakfast was really good. Staff was all very nice and helpful. Wish the building and rooms were updated. A lot of the room towels and pool towels were thin and threadbare. Floor around the pool was very slippery even when it wasn’t wet. I feel 122 per night was pricey for what we got.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Front desk was very friendly. Hotel is clean. Parking if free and convenient. Located close to I-95 and lots of restaurants and stores. The salt water indoor pool was amazing! Great spot!
Stayed 1 night in Nov 2025

8/10 Good

Mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness
Great staff and enjoyable
Stayed 1 night in Oct 2025

10/10 Excellent

Shirley, IMPERIAL BEACH

Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2025

10/10 Excellent

Hilary, Lynn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Rooms were lovely. Food was great staff was great
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. However our king bed was not very comfortable. It was very lumpy, probably because it was in a first floor room.
Stayed 1 night in Oct 2025

8/10 Good

Denise, Christiansburg

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic breakfast! Building design was a bit odd - go around behind the building to an elevator, then walk back a long hall. But the room was comfortable and the location is very convenient to the interstate.
Stayed 1 night in Oct 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mattress probably is needing to be replaced
Stayed 1 night in Oct 2025

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Gretchen

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The trolley leaked all over our clean clothes. We had to go to laundromat to clean clothes. Nit impressed
Stayed 1 night in Oct 2025