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Best Western Plus Waterville Grand Hotel

3.0 star property
Enjoy 2 restaurants at this Waterville hotel

Choose dates to view prices

Photo gallery for Best Western Plus Waterville Grand Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
Room amenity
Exterior
Lobby
Indoor pool, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • Colby College
    ‪2 min drive‬
  • Kennebec River
    ‪2 min drive‬
  • Waterville Opera House
    ‪4 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Room amenity

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Room amenity

Standard Room, 2 Double Beds, Accessible, Bathtub

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Waterville

In Waterville .Within 2 miles (3 km) of this Waterville hotel, you'll find First Congregational Church and Kennebec River. Colby College and Waterville Opera House are also within 2 miles (3 km).

What's nearby

  • Colby College - 2 min drive - 1.1 km
  • Kennebec River - 2 min drive - 1.8 km
  • Waterville Opera House - 4 min drive - 2.9 km
  • Fort Halifax - 5 min drive - 4.3 km
  • Thomas College - 9 min drive - 7.2 km

Getting around

  • Waterville, ME (WVL-Robert Lafleur) - 7 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Cappza's Pizza - ‬2 min drive
  • ‪Sunrise Bagel - ‬5 min drive

About this property

Best Western Plus Waterville Grand Hotel

Enjoy 2 restaurants at this Waterville hotel
Best Western Plus Waterville Grand Hotel offers its guests an indoor pool, a hot tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Waterville Grand Hotel. You'll have access to the indoor pool at a partner property. Free self parking is available.

This Waterville hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Free buffet breakfast

Holiday Inn Express & Suites Waterville - North by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 752 reviews
The price is CA $180
CA $196 total
includes taxes & fees
Jun 30 - Jul 1
Holiday Inn Express & Suites Waterville - North by IHG

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 for adults and USD 1 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 for adults and USD 1 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 988 reviews
Rating 8 - Good. 332 out of 988 reviews
Rating 6 - Okay. 159 out of 988 reviews
Rating 4 - Poor. 110 out of 988 reviews
Rating 2 - Terrible. 79 out of 988 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

dianne

Travelled with family

A great place

My husband and I stayed 2 nights Hotel clean and comfortable. Very quiet. Plenty of towels to use. staff very friendly. First morning we went for breakfast I couldn’t believe how busy it was. There was only 1 waitress and a man who appeared to be the bus boy but on second glance I saw him cash people out and he also took orders. This staff never stopped for one second I was so impressed having been a waitress myself years ago The waitress greeted everyone with a smile and a good morning but kept moving making sure everyone got seated had their orders taken and had their coffee cups refilled. The man cleaned tables and set them up for the customers. Apparently there had been a call in so this dynamic team was working short. Price for stay very reasonable and breakfast included our stay was 3/21–3/23 2025
Stayed 2 nights in Mar 2025

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the O'Brien's bar/restaurant. Anita was a great attendant! We would have liked an elevator at the end of the floor. I was a very nice room. Very warm when we arrived. Overall very good. We would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Lela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

I stayed here with my family to xx ski at Quarry Roads. The stay was very pleasant! The kids enjoyed the pool very much and the breakfast was great, and the staff was lovely. The beds were comfortable and wifi was fast.
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, fairly clean. Very nice staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. And entire hotel was very Clean will start again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Just.had to go in front and ask to clean the room
Stayed 3 nights in Jan 2025

4/10 Poor

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property needs to be updated and secured The front entrance to the lobby is confusing Not sure you have this listed as Plus Grand Hotel Nothing grand or plus about it
Stayed 1 night in Jan 2025

10/10 Excellent

Erick

Stayed 7 nights in Jan 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

6/10 Okay

Emily

Stayed 1 night in Dec 2024

6/10 Okay

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Erick

Stayed 8 nights in Dec 2024

10/10 Excellent

malvika

Liked: Cleanliness, staff & service
Thought it would be a more lively area..
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to everything
Stayed 1 night in Dec 2024

8/10 Good

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the restaurant on site
Stayed 1 night in Dec 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
We actually booked a room with this hotel for the hot tub, which was advertised in their add. When we went to enjoy the hot tub, there was a brown tarp over it. When we asked an employee, what was wrong with the hot tub, they explained, It s not working. Its been down since 2020. Really, four years, really, and they are still advertising a hot tub. And, a picture of a hot tub with out a brown tarp. False false false advertisement. Very disappointed. Staff on site, however, were fantastic, pleasant, helpful.
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Staff was very nice and helpful. No coffee -cookies - cold in the hallways and elevator. Large buildings - a long way to breakfast. Small selection of food but served well and very tasty.
Stayed 1 night in Dec 2024

10/10 Excellent

Noyan

Stayed 1 night in Dec 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Erick

Stayed 3 nights in Nov 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable, quiet and provided housekeeping without having to be asked. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2024