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" ⸻ Subject: Feedback on Recent Stay at Rex Quảng Bình I recently stayed at your hotel and would like to share my experience, which, unfortunately, was disappointing. First and foremost, the toilet in room 1011 - This is a family room - had a very unpleasant and persistent smell, seemingly coming from the waste collector. It was so overwhelming that it felt like I was sleeping in a garbage room. This issue seriously affected the comfort and quality of my stay. Additionally, during breakfast service, I encountered a staff member at the soup station who was notably unfriendly. Her attitude toward guests came across as dismissive, if not outright rude. Whether this was due to her demeanor or simply a lack of customer service training, it left a negative impression. To make matters worse, my brother developed a stomachache shortly after consuming an egg from the breakfast buffet. While we cannot confirm the cause with certainty, this incident raised concerns about food hygiene and safety standards at your establishment. Based on this experience, I regret to say that I will not be returning to Rex Quảng Bình Hotel in the future. I hope you will take this feedback seriously and work toward improving the overall guest experience. Sincerely, Nguyen "

"Chambre correcte, bon matelas, petit déjeuner très moyen."

"Un bel hôtel pratique avec seulement 12 chambres. La piscine est très bien et grande, mais nous n’étions pas dans la saison chaude pour en profiter. Les chambres sont propres, mais la propreté des tables et des chaises dans les espaces communs laisse à désirer et sont rarement lavés. L’odeur d’égoûts nauséabonde dans la salle de bain est présente surtout en soirée, mais si on laisse la porte fermée en tout temps c’est mieux. Bon petit déjeuner Nous n’avons pas aimé l’odeur du feu en permanence, j’imagine qu’ils font brûler du bois peut-être pour repousser les moustiques, mais cela sent toujours le brulé ."

"Très bon accueil, cadre magnifique, excellents repas…un de nos meilleurs souvenirs au Vietnam !"

"The level of English from the staff was really not even. The rest was really good and worth everypenny. Would recommend."

"We loved our stay in Melia hotel "