Tunnel Mountain Resort

3.5 star property
Family-friendly 3.5-star lodge near Upper Hot Springs

Choose dates to view prices

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Property entrance
Front of property - evening/night
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪20 min walk‬

Room options

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Suite

  • Sleeps 4

Mountain Cabin

  • Sleeps 8

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(50 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Mountain Cabin

8.8 out of 10
Excellent
(40 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(51 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Suite with Queen and Twin Bed

  • Sleeps 4

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

Studio Condo

  • Sleeps 4

One Bedroom Loft Condo Queen And King

  • Sleeps 6

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(77 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Suite with Queen and King Bed

  • Sleeps 4

About the area

Banff

Tunnel Mountain District stay.At this Tunnel Mountain District lodge, you'll be steps from Surprise Corner and within a 15-minute walk of Bow River. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly 3.5-star lodge near Upper Hot Springs
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1253 out of 2003 reviews
Rating 8 - Good. 504 out of 2003 reviews
Rating 6 - Okay. 159 out of 2003 reviews
Rating 4 - Poor. 49 out of 2003 reviews
Rating 2 - Terrible. 38 out of 2003 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Cameron

Liked: Cleanliness, staff & service
The place itself was good and fairly basic but what I expected. There are trains that honk their horns throughout the night so if you’re a light sleeper like I am, I would avoid this place. It’s not the hotels fault, but something to keep in mind. I’ve stayed in Banff before (usually hotels in town) and never noticed the trains before.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susanne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the beds very comfortable. We had a queen and king bed room with a small kitchenet stocked with everything we need with two little kids. The perfect place, perfect room, and so quiet even in a busy weekend! Highly recommended!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dynie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, modern and has everything!
Stayed 3 nights in Oct 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views all around, studio condo was big enough for a couple. Good restaurant "The Prow" across the street. Transit passes are complimentary. Paper towels on request. No mixing bowls, only cooking necessities.
Stayed 7 nights in Oct 2025

10/10 Excellent

Roxanne Zenkawich

Liked: Cleanliness, property conditions & facilities
Great for dogs!!!! Beautiful room !!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Daneza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Booked three suites for my family. Check-in was smooth. The staff were great. The beds were comfortable, my toddler slept so well. My husband and I were able to dip in the pool, it was warm (but not too warm for me hehe). We all enjoyed our stay and wish we stayed another night. Will definitely come back again.
Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room layout with the loft bedroom as the master suite. The location is excellent as it close to the Banff townsite but just removed enough to be peaceful.
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Stayed 2 nights in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cabin! Internet was poor and intermittent but everything else was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ruth, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWAYS a perfect little getaway here. Wonderful staff and a lovely little home away from home.
Stayed 1 night in Oct 2025

10/10 Excellent

Marko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, friendly staff. Great layouts, Mountain Views. Will visit again soon.
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, Hannah, was fantastic. Been coming to Tunnel Mountain Resort now for years and doesn’t disappoint. Will be back!
Stayed 2 nights in Oct 2025

6/10 Okay

Allan

Stayed 2 nights in Oct 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mountain view is awesome. It looks like a huge painting.
Stayed 2 nights in Oct 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was always clean. Can enever forget when they tucked in my winnie the pooh bear in bed! It was so adorable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mike

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in a beautiful setting. Rooms were clean and the hotel had a very nice pool. Highly recommended!
Stayed 1 night in Oct 2025

10/10 Excellent

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vìews.
Stayed 4 nights in Oct 2025

6/10 Okay

balveenkaursarkaria

Liked: Property conditions & facilities
Hot tub
Stayed 1 night in Oct 2025

10/10 Excellent

Rosella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely accommodating. The cottages offer everything you could need for a comfortable stay. Just far enough from the hustle and bustle to truly relax.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

KARAMEE

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle chambre rénovée et très belle accueil. Nous sommes arrêtés pour une nuit mais serions restés plus longtemps.
Stayed 1 night in Oct 2025

8/10 Good

Zuri Hanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was invaluable in answering with any questions we had.
Stayed 2 nights in Oct 2025