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Tunnel Mountain Resort

3.5 star property
Family-friendly 3.5-star lodge near Upper Hot Springs

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Photo gallery for Tunnel Mountain Resort

Indoor pool
Property entrance
Front of property - evening/night
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(51 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(41 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(53 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(45 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(80 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

About the area

Banff

Tunnel Mountain District stay.At this Tunnel Mountain District lodge, you'll be steps from Surprise Corner and within a 15-minute walk of Bow River. Victoria Glacier and Tunnel Mountain Trail are also within 2 miles (3 km).
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What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly 3.5-star lodge near Upper Hot Springs
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. There's an onsite business center. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Exterior
Douglas Fir Resort and Chalets
  • Pool
  • Hot tub
  • Kitchen
  • Parking included
4.0 out of 5, Very good, 3,987 reviews
The price is CA $130
CA $145 total
includes taxes & fees
Mar 4 - Mar 5
Douglas Fir Resort and Chalets

Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1272 out of 2028 reviews
Rating 8 - Good. 509 out of 2028 reviews
Rating 6 - Okay. 160 out of 2028 reviews
Rating 4 - Poor. 49 out of 2028 reviews
Rating 2 - Terrible. 38 out of 2028 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

6/10 Okay

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
No hot tub , Sauna had a terrible smell in it. Rooms with woods burning firecrackers are nice but have to collect your own wood. Pool was busy and didn’t really have enough seating if you wanted to hang out there. Limited amenities unless you drive into town. Bus schedules are offered. Don’t plan on having a nap during the day house keeping is very noisy and walls are paper thin.
Stayed 3 nights in Nov 2025

10/10 Excellent

Prosper

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The room, the beds, the washroom. Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super service and room is excellent in all apsects. Price was unbeatable 😊
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The condition of the room was excellent. As is my habit I checked to see if the microwave worked, unfortunately the turntable was inoperable. I contacted the front desk and the unit was replaced within 10 minutes by a very pleasant staff member. Looking forward to my next stay!
Stayed 1 night in Nov 2025

8/10 Good

Kristen

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in the mountain cabin with my toddler and husband. It was great to have a kitchen and a real fire (and free firewood!). We didn’t use the free bus passes but loved that they offered it. It’s not quite walking distance to town (maybe in the summer?) but really close by car.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dianna

Stayed 1 night in Nov 2025

8/10 Good

Trinna

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The place is great! The only thing is the floors are not washed our feet were black from walking on them.
Stayed 1 night in Nov 2025

2/10 Terrible

Charu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good expereince
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Nice and Cozy place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our studio room had an issue so they upgraded us on the first day (no charge) to a two story cabin!! It was fantastic and made the trip amazing! We have been here twice and will definitely come back again! Clean amazing resort. Great staff. Thank you James!
Stayed 7 nights in Nov 2025

10/10 Excellent

Pauline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The cabin is perfect for families with small children! You get to experience nature with the comforts / amenities of a hotel. You will need a car to run errands or grab food as it’s not an easy walk to the town centre.
Stayed 1 night in Nov 2025

10/10 Excellent

Madison

Travelled with pets
Liked: Cleanliness, property conditions & facilities
This is the best place to stay with a large dog! Rooms have lots of extra floor space for them and the full kitchen makes staying in (dogs can’t be left unattended) so much more enjoyable!
Stayed 1 night in Nov 2025

10/10 Excellent

Darius

Stayed 4 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect! Bed was super comfortable!! Amenities are top notch and so appreciated!!
Stayed 1 night in Nov 2025

2/10 Terrible

Bohdan

Stayed 1 night in Nov 2025

6/10 Okay

Justice

Liked: Staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff is amazing and accommodating, rooms are clean and perfect for a little getaway. Only downside is the pool area isn’t the greatest in Banff. If the pool were heated, I think it would be better, but otherwise absolutely love it here and we’ll be coming back for sure.
Stayed 2 nights in Nov 2025

8/10 Good

Cristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 2 nights in Aug 2025

8/10 Good

Chidubem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly impressive and did whatever they could to make our visit special. We especially liked the gift for our puppy. It's hard to get better scenery than in Banff. We would certainly go back again at first opportunity.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room with kitchen, clean & comfortable. Nicely located within Banff with mountain view and walking trails. Friendly staff. Free bus tickets to town is a bonus because Banff parking is expensive. Highly recommended for families.
Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was polite and check-in was quick and easy. The room was spacious, comfortable and clean. The in room coffee supplied was not good and the tv viewing options were very limited. It was really nice having the kitchenette. Overall we enjoyed our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Whitney

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our week long stay at the Tunnel Mountain Resort! Wifi was STRONG - my parter and I work remote and had little to no issues with being on meetings at the same time and getting our work done. The kitchen was small but had most of the essentials you'd need to cook dinner every night. We honestly thought it was funny that we had no idea how beautiful the views were from the resort. I didn't stalk the website photos outside of the ones of the rooms, so the stunning mountain views were a nice little surprise on top of our stay. We brought our dog so the trails being nearby were an added bonus to walk him around. 10/10 recommend visiting, we will for sure be back!!
Stayed 7 nights in Nov 2025