Ratings based on 794 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 1, 2024 on Hotels
Very small tv. The food for breakfast was cold, tables were dirty. Nobody was around to make sure food was stocked. Lady behind the desk not friendly had an old hooded sweatshirt on and stocking cap. When i called to double check my reservation that i did online and didnt get an email confirmation she was very rude. She told me i didnt and i asked her to make a reservation and she told me to call the dells first because it probably went there and i asked can you just make the reservation and then i would call the dells to check and she said no that i had to call there first.
Comment from Hotel Management
Mar. 3, 2024 by Manager, Hotel Management
Hello Heidi,We appreciate your feedback and apologize for your experience. Guest satisfaction is our priority, and we have shared your comments with the team for review and improvement opportunities. Our staff aims to provide exceptional service, and we will address your concerns internally. If there's anything else you would like to discuss, please feel free to contact our management team directly.
by A traveller
Posted Mar. 1, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by Manager, Hotel Management
Hello Dawn,We're delighted you enjoyed your stay! If there's anything we could do to make it a perfect 10 next time, please don't hesitate to contact us directly. We look forward to welcoming you back soon!
by A traveller
Posted Feb. 26, 2024 on Expedia
good staff comfortable place
Comment from Hotel Management
Feb. 29, 2024 by Manager, Hotel Management
Hello Don,We are pleased to hear you found our staff to be accommodating and enjoyed your stay with us as a comfortable place to unwind. Your feedback is valued as we strive to provide exceptional service to all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. Thank you for choosing our hotel for your recent stay.
by A traveller
Posted Feb. 25, 2024 on Expedia
For the price this place was ok but it was not super great. The beds and room were clean but the area felt a little sketchy.
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Amanda, We appreciate your feedback on our clean accommodations. Your safety is important to us, and we assure you that we take security measures seriously. Thank you for choosing to stay with us, and we hope you had an overall satisfactory experience.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 28, 2024 by Manager, Hotel Management
Hello Joan,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back again soon.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Manager, Hotel Management
Hello stacey,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
by A traveller
Posted Feb. 18, 2024 on Expedia
Easy to get to.
Enough parking
Fast check in
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Juan,We're glad to hear you found our location convenient and check-in process efficient. Our team values your feedback and hopes you enjoyed your stay overall.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Manager, Hotel Management
Hello Martha Hunt,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Manager, Hotel Management
Dear Guest,We appreciate your perfect rating! It was a pleasure to have you as our guest and we're thrilled that you enjoyed your stay. We hope to welcome you back soon for another great experience.
by A traveller from Mercer
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Manager, Hotel Management
Hello Roxanne,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or would like to share your stay in more detail, please don't hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay.
