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Zest Harbour Bay Batam by Swiss-Belhotel International

3.0 star property
3-star hotel near Harbour Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Zest Harbour Bay Batam by Swiss-Belhotel International

Lobby
Garden
Breakfast served, international cuisine
Meeting facility
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands, 29432
  • Nagoya Hill Mall
    ‪12 min walk‬
  • Harbour Bay Ferry Terminal
    ‪13 min walk‬
  • Grand Batam Mall
    ‪3 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪16 min drive‬

Room options

View all photos for Zest Superior Room

Zest Superior Room

Zest Superior Room

  • 21.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Zest Twin Room

Zest Twin Room

Zest Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Zest Queen Room

Zest Queen Room

Zest Queen Room

7.2 out of 10
Good
(5 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

About the area

Batam

Heart of Batam.You'll find Harbour Bay Ferry Terminal and Nagoya Hill Mall within 2 miles (3 km) of this hotel. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

What's nearby

  • Nagoya Hill Mall - 12 min walk - 1.0 km
  • Harbour Bay Ferry Terminal - 13 min walk - 1.2 km
  • BCS Mall - 2 min drive - 2.6 km
  • Grand Batam Mall - 3 min drive - 2.3 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 35 min drive

Restaurants

  • ‪Top 21 Resto & Lounge - ‬8 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Martabak Har - ‬8 min walk
  • ‪Cafe De Venus - ‬7 min walk

About this property

Zest Harbour Bay Batam by Swiss-Belhotel International

3-star hotel near Harbour Bay Ferry Terminal
There's a restaurant on site. Public spaces have free WiFi. Zest Harbour Bay Batam by Swiss-Belhotel International also features a garden, concierge services, and laundry facilities. Self parking is free.

This 3-star Batam hotel is smoke free.

  • 181 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Dining venue
Zest Harbour Bay Batam by Swiss-Belhotel International offers 181 air-conditioned accommodations with safes and complimentary bottled water. 29-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Indonesian

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 80,000 per person
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 29-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zest Harbour Bay Batam by Swiss-Belhotel International

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 175000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 80000 per person
  • Rollaway bed fee: IDR 175000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay
Zest Harbour Bay Batam
Zest Harbour Bay

Zest Harbour Bay Batam by Swiss-Belhotel International Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 280 reviews
Rating 8 - Good. 124 out of 280 reviews
Rating 6 - Okay. 41 out of 280 reviews
Rating 4 - Poor. 21 out of 280 reviews
Rating 2 - Terrible. 10 out of 280 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

saraz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Eng Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

saraz

Stayed 1 night in Jan 2025

10/10 Excellent

Abu Bakar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Harbour Bay Ferry Termina
Stayed 3 nights in Dec 2024

10/10 Excellent

Suhaila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Faisal Mohammed Ali

Liked: Cleanliness, staff & service, property conditions & facilities
So clean n easy access to anywhere
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

saraz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kee Huat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. We stayed for 2 nights and we throughoutly enjoy our stay at this hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Kamsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from ferry terminal
Stayed 3 nights in Jun 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free parking and the hotel room sink water drainage was slow.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels on the door step of the ferry terminal.
Stayed 1 night in May 2024

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air cond was not cold at all
Stayed 2 nights in Apr 2024

8/10 Good

Albert

Stayed 1 night in Mar 2024

4/10 Poor

Mufaddal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service was bad first few days
Stayed 4 nights in Feb 2024

8/10 Good

SAM S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Nurbahiyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Rusdi Bin

Travelled with family
Liked: Amenities
Near to ferry terminal
Stayed 2 nights in Jan 2024

10/10 Excellent

Wai Keat

Travelled with partner
Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

JUNAIDAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near ferry
Stayed 1 night in Oct 2023

8/10 Good

Teck Kian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Air Condition

The air condition was not working properly, but they manage to change a room.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Stayed 1 night in Sep 2023