Ratings based on 407 Guest Reviews
Hear it directly from our travellers
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 14, 2024 on Expedia
Comment from Hotel Management
Jan. 27, 2024 by Felipe Rubio Guest Relations Department, Hotel Management
Dear Guy, Thank you for rating your most recent experience at Vincci Selección Aleysa.We hope to welcome you back soon!Best regards,
by A traveller
Posted Jan. 8, 2024 on Expedia
My girlfriend and I only had two nights here, but it still exceeded our expectations.
The young guy on the front desk Borja I think his name was; he welcomed and briefed us upon arrival and was outstanding, really made us feel welcomed.
We had the room facing the ocean grass level next to the outdoor spa. Very clean and tidy. The spa welcomed and guided us through the various stages of treatments and she was very polite, I could have dosed off in there all day.
We didn’t stay in for lunch or dinner but the breakfast was excellent, anything you want pretty much, all nicely laid out and also a menu to choose from with top quality ingredients.
Overall a very good experience. We are all quick to complain about poor services, so I thought this hotel definitely deserved some praise. Would definitely stay here again.
Comment from Hotel Management
Jan. 28, 2024 by Lidia Barranco, Guest Relations Department, Hotel Management
Dear Mr Garin, Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your stay exceeded expectations. It's great to know that our colleague Borja at the front desk made you feel welcomed and provided outstanding service. He will be very proud to hear that. We're also delighted that you enjoyed your room facing the sea, the spa, and the excellent variety for breakfast. Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back for another fantastic stay in the near future!My best regards,
by A traveller
4th visit.
Posted Dec. 17, 2023 on HotelsFourth time we stayed here, magnificent hotel, staff treat everyone as family. Service is outstanding, they do the little things very well.
Comment from Hotel Management
Dec. 24, 2023 by Lidia Barranco Guest Relations Department, Hotel Management
Dear Mrs Wayne,Thank you for choosing Vincci Selección Aleysa once more time for your stay in Benalmádena and for taking your time to share your experience.We are very proud of your nice feedback and good rating. It is very important to us!We look forward to welcome you back in a near future.May I take this opportunity to wish you Merry Christmas and a Happy New Year.Kind regards,Lidia BarrancoGuest Relations Department
by A traveller
Posted Oct. 23, 2023 on Hotels
Beautiful everything will be back
Comment from Hotel Management
Oct. 29, 2023 by Sophie Lobato, Hotel Management
Dear guest, Thank you very much for choosing Vincci Aleysa 5* for your stay in Benalmádena and for sharing your beautiful picture of our terrace with future travellers of Expedia! This is a great way for future guests to get to know us.We are pleased to read you will be back, we will be waiting for you to help you have another wonderful stay!We remain at your entire disposal for any further information you may request.Kind regards,Sophie LobatoFront Office Manager
by A traveller
Oasis of calm in a lovely spot
Posted Oct. 21, 2023 on HotelsFabulous staff and lovely rooms.
Comment from Hotel Management
Oct. 29, 2023 by Sophie Lobato, Hotel Management
Dear guest, Thank you for choosing Vincci Selección Aleysa for your stay in Benalmádena.We are so pleased to know you found a hotel an oasis of calm in a lovely spot, we could not define it better.We hope to welcome you back soon.Kind regards,Sophie LobatoFront Office Manager
by A traveller
Heaven on earth.
Posted Oct. 8, 2023 on HotelsOne of the best hotels we have ever stayed in.
Garden room was fantastic
Wonderful spa pool
Great breakfast
This place is heaven on earth
Comment from Hotel Management
Oct. 13, 2023 by Sophie Lobato, Hotel Management
Dear guest, First of all, we would like to thank you on behalf of the Hotel Vincci Selección Aleysa for having chosen us to spend your stay in our hotel.We would also like to thank you for such a wonderful review on Expedia. Your evaluations are very important for us, so that we can continue to improve constantly, reading that you found the hotel a heaven on earth makes us really proud and happy for the service we provide.We remain at your disposal for anything you need, and would be delighted to welcome you again, hopefully in a not too distant future.Kind regards,Sophie LobatoFront Office Manager
by A traveller
Posted Sep. 21, 2023 on Hotels
Comment from Hotel Management
Oct. 29, 2023 by Sophie Lobato, Hotel Management
Dear guest, Thank you for choosing Vincci Selección Aleysa for your stay in Benalmádena and thank you for such a great rating on Expedia!We are delighted to know you enjoyed your stay and we hope to welcome you back in a not too distant future,Kind regards,Sophie LobatoFront Office Manager
by A traveller
Posted Aug. 1, 2023 on Expedia
I never write reviews! If I could give this hotel 10/10 I would. This is a must stay at hotel in the middle of Costa Del Sol. We stayed for 6 nights and drove around to see South of Spain. All the staff are amazing, friendly and very helpful. Big thanks to Borja who was very welcoming. He greeted us from the beginning at check in with complimentary drinks as we arrived early and also upgraded our room. I had emailed the hotel after reservations that we are celebrating our anniversary and they responded promptly with romantic options to decorate the room etc. What a treat it was to open our room and see the beautiful decorations and the breathtaking views of the Mediterranean!!
The location of the hotel is perfect! On the water and in the center of Binalmedina. With walking distance to restaurants on the beach with fun and family friendly night life.
First night at Aleysa / (every Tuesday) there was a dinner with a flamenco show overlooking the sea!!! And it was spectacular!!! A must see! Food and customer service was excellent!
Breakfast buffet was good with variety of options, great customer service and again the views were amazing!!
Comment from Hotel Management
Aug. 17, 2023 by Sophie Lobato, Hotel Management
Dear Mrs Obeid,Thank you very much for sharing your amazing experience from your recent stay at Aleysa on Expedia, it is such a great way for future travellers to get to know us.Our main and only goal is to reach our guests satisfaction and reading reviews like yours really makes us proud and happy and keeps us motivated to work in the same direction.This memories will stay forever in your heart and we feel that is priceless.We remain at your entire disposal for any further information you may request.Kind regards,Sophie LobatoFront Office Manager
by A traveller
Expectations exceeded!
Posted Jul. 23, 2023 on HotelsPerfect stay over 4 days, staff were excellent, everything exceeded our expectations
Comment from Hotel Management
Jul. 28, 2023 by Felipe Rubio (Guest Relations Department), Hotel Management
Dear Rob,Thank you for the perfect 4-day stay! Our staff was thrilled to read your excellent review. We can't wait to exceed your expectations again in the future.Best regards,
by A traveller
Posted Jul. 3, 2023 on Expedia
Fantastic staff fantastic hotel.Supurb rooms and hotel area..
Could not rate high enough....other hotels take note..this is how you run a hotel and make guests feel at ease..
Comment from Hotel Management
Jul. 9, 2023 by Felipe Rubio (Guest Relations Department), Hotel Management
Dear John,Thank you so much for your kind words.Our entire team does its best to make the guests feel welcome in their home in Benalmádena.We hope that you visit us the next time you visit the city!Best regards,
