Ratings based on 151 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 3, 2024 on Expedia
Basic clean, met requirements of a convenient stopover
Comment from Hotel Management
Feb. 19, 2024 by Rory, Hotel Management
Hi Sue,Thank you kindly for your review.We're happy to hear you enjoyed your time with us. If you had any feedback for what we can do to make a stay with us for more than a stopover, we would greatly like to hear from you!We hope you return to stay in the near future.Kind Regards,The Penny Farthing
by A traveller
Posted Jan. 30, 2024 on Expedia
All good. Will probably repite
Comment from Hotel Management
Jan. 31, 2024 by The Penny Farthing Reservations , Hotel Management
Hi Salomon, Thank you for leaving the review. We are glad to hear that you had a comfortable stay.
by A traveller
Posted Jan. 26, 2024 on Expedia
Great location
Comment from Hotel Management
Jan. 26, 2024 by The Penny Farthing Reservations , Hotel Management
Hi Craig, Thank you for leaving the review, following your stay. We would love to welcome you again soon to deliver the 5* service we always strive to.
by A traveller
Posted Dec. 23, 2023 on Expedia
Mould in the grout in the shower. Lighting in the room was very bad, almost in darkness despite all lights being on. Cleanliness was very good, bed comfyl
Comment from Hotel Management
Dec. 29, 2023 by Matt, Hotel Management
Hi Vikki,Thank you for your review. We're glad you appreciated the cleanliness and comfort of your stay. We apologize for the issues with shower grout and room lighting and will address them promptly for a better experience next time.Kind RegardsMattThe Penny Farthing
by A traveller
Posted Dec. 18, 2023 on Hotels
Comment from Hotel Management
Dec. 29, 2023 by Matt, Hotel Management
Hi Paul,Thank you for rating your stay with us. We're glad you had a good stay and hope to welcome you back for an even better experience next time.Kind RegardsMattThe Penny Farthing
by A traveller
Posted Dec. 8, 2023 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Rory, Hotel Management
Thank you kindly for your review, Laura!If you have any comments that would help improve our score and improve future stays, we would greatly like to hear from you.We hope you return in the near future!Kind Regards,The Penny Farthing
by A traveller
Posted Nov. 21, 2023 on Expedia
Convenient location to Main Street. Welcoming desk staff. But..Safe did not work, room very dark and poorly lit. Additional desk lamp had no switch, needed to turned off at the wall each time. Shower cycled rapidly from too hot to too cold - impossible to stand under spray for more the 5 secs. Cannot understand lack of included daily service - requires additional 5 pounds per day for trash to be emptied, coffee to be replenished. Located on noisy walk through from Main street to parking area.
Comment from Hotel Management
Nov. 23, 2023 by Imani , Hotel Management
Hi Cliff,Thank you for your review.We apologise that not everything was up to standard and we hope to do better next time.Kind regards, Imani
by A traveller
Posted Oct. 20, 2023 on Expedia
Arrived late at night and was greeted by a lone receptionist who checked me in and handed key card and explained how to enter code to room. What she didn’t say was that there are no light in the area that you have to enter a code to get through to the rooms, after dropping off bags the hotel is right on the high street , so great for dining options, I went to the Giggling Squid Thai. After a good nights sleep in a comfy bed it was time for a nice hot shower before leaving at 6am. However the shower was cold, and after running the water for 5 mins,still stayed cold. Not what you want in October.
My room had a bedside table still sticky from beer or contents of drinks and there was mould and shower trays falling apart
Not the best hotel stay I have had
Comment from Hotel Management
Oct. 24, 2023 by Rory, Hotel Management
Hi Peter,Thank you kindly for sharing your experience with us.We're happy to hear you had a good rest, and found the surrounding area to your liking, but we're disappointed to hear about the state of your room and the lack of hot water for the morning. I'll be bringing this to the attention of our management team as it's below our usual high standards and we always want to prioritise the comfort of our guests.We hope this doesn't dissuade you from a future visit as we would like to host you again.Kind Regards,The Penny Farthing
by A traveller
Posted Sep. 16, 2023 on Hotels
Comment from Hotel Management
Oct. 31, 2023 by Matt, Hotel Management
Hi Gary,Thank you for your review following your stay with us. We're glad to see that the score was a high 8 out of 10 but would love to know anyways we could improve your stay next time to increase that score to a 10 out of 10!We look forward to hearing from you.Kind RegardsMattThe Penny Farthing
by A traveller
Posted Aug. 19, 2023 on Expedia
Comment from Hotel Management
Sep. 10, 2023 by The Penny Farthing Team , Hotel Management
Hi John, Thank you for your 5* rating! We're pleased to hear you enjoyed your stay with us and hope to welcome you back again. Thank you. Kind regards, MollyThe Penny Farthing Team
