Ratings based on 919 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Sherri H/ G. M., Hotel Management
Thank you for completing our survey on your recent stay. Your feedback it very important in helping us continue to deliver a superior experience for our guests. We are pleased that overall you had a good visit and we welcome you back to our hotel soon as we move towards providing a new level of comfort and service.
by A traveller
Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Sherri H/ G. M., Hotel Management
We strive every day to provide a superior customer experience and I am reviewing your comments with our team members. Thank you again for your feedback which will help improve procedures and practices to better serve you in the future.On behalf of our entire team, I would like to apologize for not exceeding your expectations. We welcome you back to our hotel soon as we move towards providing a new level of comfort and service .
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Sherri H/ G. M., Hotel Management
Thank you for taking the time to give us a review. We are pleased you enjoyed your stay and welcome you back as we continue to provide a new level of comfort and service
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Sherri H/ G. M., Hotel Management
Thank you for completing our survey on your recent stay. Your feedback it very important in helping us continue to deliver a superior experience for our guests. We are pleased that overall you had a good visit and we welcome you back to our hotel soon as we move towards providing a new level of comfort and service.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Sherri H/ G. M., Hotel Management
Thank you for completing our survey on your recent stay. Your feedback it very important in helping us continue to deliver a superior experience for our guests. We are pleased that overall you had a good visit and we welcome you back to our hotel soon as we move towards providing a new level of comfort and service
by A traveller
Posted Feb. 19, 2024 on Expedia
Great property, good breakfast, easy and friendly staff.
Comment from Hotel Management
Feb. 26, 2024 by Sherri H/ G. M., Hotel Management
Thank you for completing our survey on your recent stay. Your feedback it very important in helping us continue to deliver a superior experience for our guests. We are pleased that overall you had a good visit and we welcome you back to our hotel soon as we move towards providing a new level of comfort and service.
by A traveller
Posted Feb. 17, 2024 on Expedia
I booked a double queen bed room but it was told there was a mistake and it is not available so after waiting for about half an hour I was given a king bed room. My elder kid had to sleep on the floor 😞
Comment from Hotel Management
Feb. 18, 2024 by Sherri H/ G. M., Hotel Management
Thank you for taking the time to give a review. We do sincerely apologize for any inconvenience that you experienced during your stay. We will talk to the front desk and find out what happened to cause this room type unavailability. We hope to have you come back so we can provide a new level of comfort and service.
by A traveller
Posted Feb. 14, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Sherri H/ G. M., Hotel Management
Thank you for completing our survey on your recent stay. Your feedback it very important in helping us continue to deliver a superior experience for our guests. We are pleased that overall you had a good visit and we welcome you back to our hotel soon as we move towards providing a new level of comfort and service.
by A traveller
Posted Feb. 14, 2024 on Expedia
THE LOBBY IS BEAUTIFUL, THE ROOMS ARE HOME VIBES, AND THE BREAKFAST >>>>
BEST BANG FOR YOUR BUCK FOR SUREEEE AT BIG BEAR, MAY THEY NEVER INCREASE THEIR RATES (FINGERS CROSSED) BECAUSE I WILL BE COMING BACK HERE FOR THE REST OF MY LIFE (: and btw i never leave reviews soooooooo believe me
Comment from Hotel Management
Feb. 18, 2024 by Sherri H/ G. M., Hotel Management
Thank you for completing our survey on your recent stay. Your feedback it very important in helping us continue to deliver a superior experience for our guests. We are pleased that overall you had a good visit and we welcome you back to our hotel soon as we move towards providing a new level of comfort and service
by A traveller
Posted Feb. 13, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by Sherri H/ G. M., Hotel Management
Thank you for completing our survey on your recent stay. Your feedback it very important in helping us continue to deliver a superior experience for our guests. We are pleased that overall you had a good visit and we welcome you back to our hotel soon as we move towards providing a new level of comfort and service
