Ratings based on 877 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review. We hope to see you back with us next time you visit Birmingham. Kind Regards Danny Crompton General Manager
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Quiet location.
Comment from Hotel Management
Jan. 30, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
4 out of 5
by A traveller

Could be better.

Posted Jan. 27, 2024 on Hotels
Couldn’t find food after show and no vending machines for chocolate or crisps . Breakfast not great. Room excellent.
Comment from Hotel Management
Jan. 27, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
4 out of 5
by A traveller

Posted Jan. 27, 2024 on Expedia
Nice staff
Comment from Hotel Management
Jan. 27, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
4 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Jan. 27, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Hotels
We stayed at the Holiday Inn Express as we were going to a concert at the Utilita Arena. on arrival we were greeted by Shaun who was extremely friendly.
Comment from Hotel Management
Jan. 27, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
5 out of 5
by A traveller

Posted Jan. 25, 2024 on Expedia
Stayed here as we needed a location easily accessible from the Utilita arena, had a great stay! Staff were very helpful and welcoming and the breakfast was lovely. We had an accessible room as I am a wheelchair user and everything was perfect. I would stay here again!
Comment from Hotel Management
Jan. 27, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
4 out of 5
by A traveller

Posted Jan. 25, 2024 on Hotels
Comment from Hotel Management
Jan. 27, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Comfortable and friendly staff
Comment from Hotel Management
Jan. 27, 2024 by Danny, Hotel Management
Dear guest,Thank you for sharing your feedback from your recent stay with us. We do love to hear from our guests and your feedback is always valuable to us. I am very happy you enjoyed your stay and again thank you for taking the time to leave a review.We hope to see you back with us next time you visit Birmingham.Kind RegardsDanny CromptonGeneral Manager