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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property
Hotel near Bloomington-Normal Factory Stores in Bloomington

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Two single beds with white linens and a green headboard, set against a backdrop of a large window with curtains.
Enjoy a convenient breakfast in this hotel room's breakfast area, featuring a counter with a coffee machine, waffle maker, and beverage dispenser.
Relax in this compact room with a single bed, wooden table, and sofa, plus a balcony with outdoor access.
Guests enter through a covered entrance with a white railing and small porch, surrounded by lush greenery.
Welcome to our reception area, where you can check in and access ATMs, with a staircase leading to the upper level.

Popular amenities

  • Room service
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Grossinger Motors Arena
    ‪4 min drive‬
  • Illinois Wesleyan University
    ‪4 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(47 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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About the area

Bloomington

Heart of Bloomington.Within 3 miles (5 km) of this Bloomington hotel, you'll find Bloomington-Normal Factory Stores and Miller Park Zoo. Also, Grossinger Motors Arena is within 3 miles (5 km) and Bloomington Center for the Performing Arts is within 6 miles (10 km).

What's nearby

  • Bloomington-Normal Factory Stores - 15 min walk - 1.3 km
  • Miller Park Zoo - 4 min drive - 3.2 km
  • Grossinger Motors Arena - 4 min drive - 3.6 km
  • Bloomington Center for the Performing Arts - 4 min drive - 3.6 km
  • Illinois Wesleyan University - 4 min drive - 3.5 km

Getting around

  • Uptown Station - 9 min drive
  • Bloomington, IL (BMI-Central Illinois Regional) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Carl's Ice Cream Factory - ‬5 min drive

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Hotel near Bloomington-Normal Factory Stores in Bloomington
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Bloomington-Normal West, IL. Self parking is free.

This Bloomington hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 311 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 193 out of 1000 reviews
Rating 4 - Poor. 127 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and worked well for our stay
Stayed 1 night in May 2025

10/10 Excellent

Darin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served the purpose of a close place to stay after work for a night
Stayed 1 night in Jan 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was a joke and inedible. regular coffee was like tea. decaf was better but cold. bagels hard as rock. tv's were something from 15 years ago. one of the room's walls was.painted black. the tile in the bathroom was unfinished. nearly no water pressure in the shower. this place is an embarassment to Country Inn & Suite brand
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Feb 2025

8/10 Good

Janet

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Patti

Travelled with pets
Liked: Staff & service, amenities
In process of improving the property. Staff friendly and room clean. Pleasant experience.
Stayed 1 night in Apr 2025

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 3 nights in Mar 2025

2/10 Terrible

Cathy

Disliked: Cleanliness
Room was dirty,
Stayed 2 nights in Mar 2025

10/10 Excellent

G'na

Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just passing through, but the hotel made us want to stay longer. The room was excellent and very comfortable.
Stayed 1 night in Feb 2025

8/10 Good

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your own water

The room was spacious and comfortable— loved the separate sleeping/living areas. Nice and quiet, comfy bed and super nice staff. I did not have the breakfast, so I can’t say anything about that. Being close to the interstate, there was some noise, but it didn’t bother me. If you plan to make coffee, brush your teeth or take pills, be sure to bring your own water. The faucet water tastes like mold and is unusable. Also the bathroom mirror provides very little light for makeup and there is no hairdryer. In spite of those things, I enjoyed my stay and will stay again. It is a great value for the price.
Stayed 2 nights in Feb 2025

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, staff & service
The property is was undergoing renovation when we visited. Not everything was open. There was an odd smell which may have related to renovation. Service staff was polite and friendly.
Stayed 1 night in Feb 2025

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities

Okay hotel for low price

Older hotel based on general appearance of room, carpeting though out, paint. Our room had cracked sinks basin that didn’t effect function just appearance. Bed was very uncomfortable with firm sides and soft sagging middle that pulled you in while sleeping. Staff was friendly and reminded us that hotel was under new ownership and going to get remolded (why pool and hot tub was not working during our stay)
Stayed 1 night in Feb 2025

10/10 Excellent

Riley

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheerleading Trip

Only one night stay, but front desk was super friendly and room was clean and cozy.
Stayed 1 night in Feb 2025

2/10 Terrible

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and unkept.

The woman at the desk was great. Very friendly and service-oriented. The condition of the hotel was disgusting. Aside from the construction, our room itself smelled horrible- old and dusty. There was urine around the base of the toilet which I photographed. The bed was lumpy and very uncomfortable. There was debris and stains along the edges of floor as if someone didn’t clean up from the remodel. The water smelled awful. We took a sip of it and it literally made us sick. The woman at the front desk was so nice and hospitable I couldn’t bring myself to mention it to her.
Stayed 1 night in Feb 2025

6/10 Okay

Benna, Edwardsville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, quiet and both night person and morning person very helpul, professional and gave great customer service. Would definitely stay there again if in the area.
Stayed 1 night in Feb 2025

6/10 Okay

Marion

Stayed 2 nights in Jan 2025

2/10 Terrible

Carissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This was the absolute worst experience I have ever had in a hotel. Honestly it should be refunded. The TVs didn’t work. It was filthy. We had to ask the front desk lady 4 times for what we need but she seemed drunk and kept forgetting. Breakfast the bagels were hard as a rock.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family

Stay was ok

Nothing amazing and hotel was under some renovations
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff makes up for bad staff

clean, friendly and helpful reception, the guy I spoke to over the phone the previous day about a baby crib and parking the children’s bikes inside, he was terrible and said the hotel had no place for children’s bikes and no crib for a baby. However, when we were there, the lady evening staff and the guy the next morning were both super helpful and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Front desk person was very friendly and made sure there was plenty of hot water for cocoa. Room was clean, beds comfortable, hot water for showers, hot and cold breakfast food selection. Checkout was quick and front desk person was friendly. I recommend staying here. Close to freeway, restaurants, convenience stores.
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley, St Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, room was great, the restaurant next door was within walking distance and food was decent. Not many more food options nearby.
Stayed 1 night in Dec 2024