Ratings based on 610 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024 on Expedia
I was able to be worked in for an early check in which was very helpful. Staff were friendly and helpful. Hotel was clean and the pool area was clean as well. Breakfast was delicious and fresh.
Comment from Hotel Management
Mar. 29, 2024 by Dawn Crawford, GM, Hotel Management
Thank you! We are so glad you enjoyed your stay with us. We appreciate your feedback and I will share it with our staff. We hope to see you again soon!
by A traveller
Posted Mar. 17, 2024 on Expedia
Large room. Door between sofa bed area a d bedroom. Each had a tv
Comment from Hotel Management
Mar. 29, 2024 by Dawn Crawford, GM, Hotel Management
Thank you for taking the time to give us your feedback! So glad you enjoyed your room. We hope we will see you again soon.
by A traveller
Posted Mar. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 29, 2024 by Dawn Crawford, GM, Hotel Management
Thank you!!
by A traveller
Posted Feb. 11, 2024 on Expedia
Friendly, efficient, clean and comfortable.
Comment from Hotel Management
Mar. 6, 2024 by Dawn Crawford, GM, Hotel Management
Thank you for staying with us and giving us your feedback. We appreciate the time you took to leave us a review. We hope to see you again!
by A traveller
Posted Feb. 5, 2024 on Expedia
Very enjoyable stay?
Comment from Hotel Management
Feb. 7, 2024 by Dawn, Hotel Management
Thank you for giving us a rating about your stay. We hope to see you again!Guest Services
by A traveller
Posted Jan. 21, 2024 on Expedia
There was no hot water at all.. We had to take cold/warm showers. Staff was rude. We travel a lot for work/sporting events. Will never use HolidayInn again.
Comment from Hotel Management
Jan. 21, 2024 by Tracie, Hotel Management
Our apologies for the issues you experienced during your stay. We did unfortunately have a few water heaters that shut off due to the extreme temperatures last night and we worked to get those back up and running as quickly as possible once we were informed of the issue this morning. We will be sure to speak to our staff about their attitude and ensuring we are being welcoming and friendly to all guests. We hope that if you stay with us again in the future we can provide a better experience for you and our deepest apologies again that this stay was not up to our normal standards.
by A traveller
Posted Jan. 18, 2024 on Hotels
Hotel was without water for a short period. Water was back on when they said it would be.
Comment from Hotel Management
Jan. 19, 2024 by Tracie, Hotel Management
Our apologies again about the water being out due to the pipe bust. We are happy to see that you enjoyed the rest of your stay and we host to host you again in the future!
by A traveller
Excellent place to stay.
Posted Jan. 11, 2024 on HotelsEverything about this stay was amazing. From the excellent room to the customer service to the outstanding breakfast.
Comment from Hotel Management
Jan. 11, 2024 by Dawn, Hotel Management
Thank you so much for your feedback! We are pleased you enjoyed your stay. I will let our staff know they did a great job.
by A traveller
Posted Jan. 4, 2024 on Hotels
Comment from Hotel Management
Jan. 11, 2024 by Dawn, Hotel Management
Thank you for taking the time to give us a review of your stay. We hope we will see you again in the future.
by A traveller
Posted Jan. 2, 2024 on Hotels
Comment from Hotel Management
Jan. 11, 2024 by Dawn, Hotel Management
Thank you for taking the time to give us a review of your stay. We hope you will stay with us again.
