Ratings based on 941 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Somerville
Posted Jan. 29, 2024 on Expedia
Good
by A traveller
Posted Jan. 28, 2024 on Expedia
by A traveller from Brewster
Posted Jan. 28, 2024 on Expedia
I booked 7 rooms for my touring band. Great value, clean, modern hotel, nice rooms, and very helpful hotel staff. Will absolutely book here next time we play in or around the Boston area.
by A traveller
Posted Jan. 26, 2024 on Expedia
We really enjoyed our stay at this hotel. The room was very clean and looked brand new. The bed was especially comfortable. But the best part was that the staff were very friendly and accommodating. Overall, an excellent stay and we would be happy to stay here again.
by A traveller
Posted Jan. 24, 2024 on Expedia
Clean and convenient. Friendly staff!
by A traveller
Posted Jan. 24, 2024 on Expedia
The room they selected at first tv wasn’t working so I called and maintenance fixed it. So around 11:00pm while my boyfriend and I were alsleep we were woken up by someone getting into our room. Thankfully the indoor lock was latched on but they opened the door pretty hard. And it was a guy and a girl. They realized my boyfriend woke up and ran to the door and they ran. So in terms of safety I felt very unsafe and still can’t understand how someone used another room key and was able to get in our room. Also complained to front desk in the morning and all they said is it was impossible as if I was making that up. I didn’t have good stay and wish they had done better. I felt very unsafe after the incident. Do better holiday inn
Comment from Hotel Management
Jan. 28, 2024 by Kaitlyn, Hotel Management
Dear Hyla,Thank you for staying with us and taking the time to share your feedback. I sincerely apologize for the problem you encountered with the TV and the disturbance of someone opening the door while you were asleep. I am sorry for the negative impact this caused in making you feel unsafe. That is not the experience we aim to provide and we appreciate you bringing it to our attention. I have reviewed this incident with our staff to ensure they are more cautious in confirming the room they are entering is vacant and more empathetic when mistakes occur. Again, thank you for sharing your comments and we hope you will give us another chance in the future.Sincerely,Kaitlyn T.General Manager
by A traveller
Posted Jan. 21, 2024 on Expedia
by A traveller from Somerville
Posted Jan. 21, 2024 on Expedia
by A traveller
Posted Jan. 21, 2024 on Expedia
Worth coming back
by A traveller
Posted Jan. 21, 2024 on Expedia
