Ratings based on 899 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
May 15, 2024 by Xao RediResponse Specialist, Hotel Management
Thank you for sharing your 5/5 rating with us, Jonathan. Our staff at the Red Roof Inn PLUS+ Boston - Logan was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 22, 2024 by Xao RediResponse Specialist, Hotel Management
Hello Valued Guest,I appreciate the time that you took to share your sentiments with us. Our team at the Red Roof Inn PLUS+ Boston - Logan appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management
by A traveller from FALL RIVER
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Amber, We at the RED ROOF PLUS+ BOSTON - LOGAN are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A traveller
Posted Feb. 17, 2024 on Expedia
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Comment from Hotel Management
Feb. 19, 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Christian. The staff and I at the RED ROOF PLUS+ BOSTON - LOGAN appreciate your 4/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management
by A traveller
Posted Feb. 15, 2024 on Expedia
Everything was great.
Comment from Hotel Management
Feb. 16, 2024 by Adraine Rediresponse Specialist, Hotel Management
Dear Jean,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ BOSTON - LOGAN. It is rewarding to read that you found everything to be great on your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
by A traveller
Posted Feb. 12, 2024 on Expedia
Comment from Hotel Management
Feb. 13, 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Rene, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Boston - Logan and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
by A traveller
Posted Feb. 10, 2024 on Expedia
Everything was was fine
Comment from Hotel Management
Feb. 11, 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Diana,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ BOSTON - LOGAN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management
by A traveller
Posted Feb. 8, 2024 on Expedia
Good area
Comment from Hotel Management
Feb. 9, 2024 by Carla RediResponse Specialist , Hotel Management
Dear David, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Logan. I am glad to read that you were pleased with our location as you mentioned that the area was good. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
by A traveller
Posted Feb. 6, 2024 on Expedia
A lot of activities around here
Comment from Hotel Management
Feb. 6, 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Gary,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Logan. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about a lot of activities being around. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist
by A traveller
Posted Feb. 5, 2024 on Expedia
My room had a broken shower head and it sprayed everywhere after turning on. I was switched to another room and that room had a strong smell of cigarettes. The heat also blew out cool air in both rooms. I would not stay at a red roof inn ever again.
Comment from Hotel Management
Feb. 6, 2024 by Carla RediResponse Specialist , Hotel Management
Dear Fabio, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Boston - Logan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You indicated that you were unsatisfied with your stay as the shower head was broken, you were switched to a different room however, it smelt of cigarettes and the other listed concerns. I will be sharing your feedback with management to ensure that your concerns are addressed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely, CarlaRed Roof ManagementRediResponse Specialist
