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Mercure Brisbane Spring Hill

4.0 star property
Hotel near Roma Street Parkland in Brisbane

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Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Exterior
Lobby sitting area
Terrace/patio
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

View in a map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Brisbane Private Hospital
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

8.4 out of 10
Very good
(32 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Twin Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Twin Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Brisbane

Spring Hill stay.A stay at this Spring Hill hotel places you steps from Brisbane Private Hospital and within a 5-minute walk of Roma Street Parkland. St. Andrew's War Memorial Hospital and Queen Street Mall are also within half a mile (1 km).

What's nearby

  • Roma Street Parkland - 2 min walk - 0.2 km
  • Brisbane Private Hospital - 2 min walk - 0.2 km
  • St. Andrew's War Memorial Hospital - 5 min walk - 0.5 km
  • Queen Street Mall - 9 min walk - 0.8 km
  • Suncorp Stadium - 15 min walk - 1.3 km

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Transcontinental Hotel Weddings - ‬10 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪Frescos Restaurant - ‬6 min walk
  • ‪Subway - ‬9 min walk
  • ‪The Coffee Booth - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

Hotel near Roma Street Parkland in Brisbane
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Reviews

Mercure Brisbane Spring Hill Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

10/10 Excellent

Jaden

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very loud (at night). Unorganised staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
Great staff good location
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to central Brisbane. The staff were excellent. Most things i could walk to. Room was clean. Gym was good enough. Construction noise was consistent.
Stayed 4 nights in Aug 2025

2/10 Terrible

phillip

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Major construction going on around the hotel that starts working at 6am. Also worse check In ever. Despite booking 1 year in advance was told they had overbooked and wanted to move me and elderly family member to hotel treble distance from cbd. Wasn’t until I asked if any guests booked after me for same room type were given room they miraculously found a room available
Stayed 2 nights in Jul 2025

10/10 Excellent

Tahlia-maree

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Was great stay, that is close to everything, the staff were very friendly, especially as I had come in late at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 28 nights in Jul 2025

4/10 Poor

Jeffrey

Travelled with family
Disliked: Staff & service, amenities
To be woken up at 6.50 am to construction next door - it should have been disclosed prior to booking and the cost of accommodation reduced accordingly. When we returned to the hotel after a night out the duty manager did not even look up from his computer let alone acknowledge us. We climbed into bed only to discover the sheets were stained. We ordered a buffet breakfast but had to ask if we could get coffees - yes you can have only one barista coffee and I you want more you will have to pay. So many more issues - we will never stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room large balcony. Clean and very comfortable. Great location very close to central station rail and to the city . Great dinning / food and wine selection to .
Stayed 2 nights in Jul 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to the centre of Brisbane Staff went above and beyond to make your stay comfortable
Stayed 5 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy Reception lady was great Lovely room Nice cup of tea before leaving Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Stayed 2 nights in Jun 2025

8/10 Good

Lukie

Stayed 3 nights in Jun 2025

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very pleasant and helpful staff, convenient to our needs
Stayed 2 nights in Jun 2025

4/10 Poor

Maria

Stayed 4 nights in Jun 2025

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here. Big and comfortable room, easy to walk to nearby transport options. Breakfast was a good offering and tasty, with a nice dining area. Staff friendly and able to help! Recommend staying here.
Stayed 4 nights in Apr 2025