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The Star Grand Brisbane

5.0 star property

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Photo gallery for The Star Grand Brisbane

Garden
Rooftop terrace
Exterior
3 outdoor pools, sun loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
33 William Street, Brisbane, QLD, 4000
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪5 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for City King

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City King

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for City Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

River Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

River King Room

River King Room

9.8 out of 10
Exceptional
(53 reviews)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

City Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for River Suite

River Suite

River Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline City Suite

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Skyline City Suite

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom

Skyline Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 217 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

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About the area

Brisbane

Brisbane Central Business District stay.You'll be within 2 miles (3 km) of South Bank Parklands and 6 miles (10 km) of Roma Street Parkland with a stay here. Brisbane Convention and Exhibition Centre and The Gabba are also within 2 miles (3 km).

What's nearby

  • Treasury Building - 3 min walk - 0.3 km
  • Brisbane City Botanic Gardens - 3 min walk - 0.3 km
  • Queen Street Mall - 5 min walk - 0.5 km
  • Brisbane City Hall - 7 min walk - 0.6 km
  • South Bank Parklands - 9 min walk - 0.8 km

Getting around

  • South Bank Station - 16 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪The Pancake Manor - ‬5 min walk
  • ‪Roti Place - ‬6 min walk
  • ‪Food Quarter - ‬3 min walk
  • ‪Kadoya Japanese Restaurant - ‬5 min walk
  • ‪Jackpot Dining - ‬9 min walk

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers its guests 3 outdoor swimming pools and a fitness center. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The Star Grand Brisbane also features a casino, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

  • 340 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Casino
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar by the pool
The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include coffee/tea makers and bathrobes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Hot tub
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  • Dryer
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 470 out of 600 reviews
Rating 8 - Good. 88 out of 600 reviews
Rating 6 - Okay. 23 out of 600 reviews
Rating 4 - Poor. 8 out of 600 reviews
Rating 2 - Terrible. 11 out of 600 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

MEG

Liked: Cleanliness
Disliked: Staff & service
Staff - need to explain where everything is, or provide map. Amenities were okay but not the best for a Casino, our room was so loud from the cleaners opening and slamming doors. Told Staff didn’t seem to care.
Stayed 2 nights in Nov 2025

10/10 Excellent

C J

Stayed 3 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, very clean and modern, great view. Check in was a delayed, otherwise great stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

6/10 Okay

Edgell

Liked: Cleanliness, staff & service
Was charged for breakfast and they dont give you invoices to check first on check out We had a day to kill before our evening flight and hotel policy once checked out at 11am you cant use any hotel facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Moshe

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Firstly having an Al a Carte Menu for Breakfast was limit and slow. Staff were inexperienced and novice. Housekeeping was slow and did not pay attention to detail.
Stayed 3 nights in Nov 2025

2/10 Terrible

Kong Yiu

Stayed 4 nights in Nov 2025

6/10 Okay

YE

Liked: Cleanliness
Clean property but staff service is not very satisfactory. No spa or even speaker in the room
Stayed 2 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Rachelle, Caroline Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and fresh, pool area was amazing and multiple restaurants to choose from. All staff were extremely helpful and polite. Will definitely come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Penelope, Auckland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great location. The room and amenities were fantastic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
So good!
Stayed 4 nights in Nov 2025

10/10 Excellent

Rhema

Stayed 1 night in Nov 2025

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Monique

Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotlessly clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are excellent, very polite and respectful. Very nice and super clean hotel. We had wonderful times to stay at The Star Grand Brisbane. Highly recommended. We will come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

simon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything from the room to the hotel and amenities were perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Business traveller
Clean, comfy and great facilities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lilly

Stayed 5 nights in Nov 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was 5 star, very comfortable bed. The check-in staff member gave exceptional customer service and the pools, the bars etc were top notch.
Stayed 1 night in Nov 2025

10/10 Excellent

Nina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay great amenities
Stayed 4 nights in Oct 2025

10/10 Excellent

JUERG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay after initial delayed check-in and waiting for room.
Stayed 4 nights in Nov 2025