Ratings based on 606 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 8, 2024 on Expedia
Good location for food/drinks. At night some homeless on the walkways, seems to be normal here.
Comment from Hotel Management
Mar. 23, 2024 by Administracion, Hotel Management
Dear, thank you for choosing us, we hope to host you again on another occasion, best regards
by A traveller
Posted Feb. 7, 2024 on Expedia
This is an ok property, but tough to call it 4*. The 'gym' is 2 treadmills which don't work and one weights machine, the sauna can take one person and the pool is tiny. The view is nice, but the top of the hotel is small.
Breakfast is not in the hotel, but you have a voucher for a cafe around the corner. Overall it was ok. The entrance requires a key and then a room key as well so that is also a nuisance.
Reasonably, but not great, probably 3*
Comment from Hotel Management
Mar. 23, 2024 by Administracion, Hotel Management
Dear, thank you for choosing us,we will take your comments into account to improve, best regards
by A traveller
Posted Feb. 3, 2024 on Expedia
Across from Recolleto cemetary. Nice quiet area
Comment from Hotel Management
Mar. 23, 2024 by Administracion, Hotel Management
Dear, thank you for choosing us, we hope to host you again on another occasion, best regards
by A traveller from Los Angeles
Posted Feb. 2, 2024 on Expedia
Walking distance to the train station, shopping, restaurants. Room is a bit small but comfortable bed and pillows. Can’t really leave the windows open because it’s too loud. It’s being renovated right now so breakfast buffet wasn’t able during or stay.
Comment from Hotel Management
Mar. 23, 2024 by Administracion, Hotel Management
Dear, thank you for choosing us, we hope to host you again on another occasion, best regards
by A traveller
Posted Jan. 31, 2024 on Expedia
Location. Location. Location. This hotel is immediately across the street from the back of Recoleta Cemeteria. Within a block, is a grocery store, several restaurants, a shopping mall, hop on-hop off stop, parks, museums and tour offices. When I was there, an arts festival was tented up. It's extraordinarily quiet and normal. Runners, people walking dogs, shoppers along streets lined by old trees and dotted with wrought iron lamps. The staff was helpful. The room was more than adequate. There is no onsite breakfast; however, they issue a coupon for a neighborhood coffee shop around the corner with beautiful pastries and full breakfast options. I recommend this to anyone and would return.
Comment from Hotel Management
Mar. 23, 2024 by Administracion, Hotel Management
Dear, thank you for choosing us, we hope to host you again on another occasion, best regards
by A traveller from Seattle
Posted Jan. 20, 2024 on Expedia
The property is very conveniently located right on the edge of the famed Recoleta cemetery, meaning it’s very walkable to that neighborhood as well as Retiro. There are plenty of restaurants and bars and even a mall with a short walk. The room was large and comfortable and the lobby fine. The pool and gym are pretty non-existent although there’s a good view of the cemetery from the small terrace up there. The place has a decent setup for breakfast with a cafe around the corner.
The part that stood out the most was just how sweet and accommodating the front-desk staff were!
by A traveller
Great location, friendly staff
Posted Jan. 17, 2024 on HotelsThe apartment was very clean, but repairs are needed. The air conditioner was not working properly, the cover door of the fridge did not close, the fosset of the kitchen sink was lose, the bed cover was only a sheet. The staff was very friendly and helpful and tried to fix the problems.
The kitchen was poorly supplied with dishes, towels, cutlery. Overall the apartments may need an overhaul; we stayed in 2 different ones.
by A traveller
Posted Jan. 15, 2024 on Expedia
The hotel is located in a nice area that is walkable to many dining, shopping, and entertainment. We enjoyed the breakfast vouchers. The penthouse was spacious with great views and spacious deck area. The staff was professional and friendly. They arranged a driver for us to go back to the airport. The only issue was the AC not working properly it was very evident since we were there in the summer time. The staff was accommodating and let us stay in another room while they fixed the AC, so what was wrong they did what they could to make it right. The WiFi did not work too well, perhaps because we were on the top floor but not sure. Thank you Sileo.
Comment from Hotel Management
Jan. 30, 2024 by Gerencia, Hotel Management
Estimada, gracias por habernos elegido, esperamos poder hospedarla nuevamente, saludos cordiales
by A traveller
Posted Jan. 15, 2024 on Expedia
by A traveller
Posted Jan. 8, 2024 on Expedia
Very friendly helpful staff
