Ratings based on 913 Guest Reviews
Hear it directly from our travellers
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 23, 2024
Everything was just great
Comment from Hotel Management
Feb. 25, 2024 by Sophia CSR, Hotel Management
Hi David,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Sophia CSR, Hotel Management
Hi Kimberly,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 28, 2024 by Sophia CSR, Hotel Management
Hi Christine,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Sophia CSR, Hotel Management
Hi Delores,Providing the highest level of hospitality is our number one priority. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A traveller
Posted Jan. 22, 2024 on Expedia
Not enough snow cleanup in the parking spots
Comment from Hotel Management
Jan. 23, 2024 by Sophia CSR, Hotel Management
Hi Arthur,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A traveller
Posted Jan. 20, 2024 on Expedia
Friendly and accommodating staff!
Comment from Hotel Management
Jan. 23, 2024 by Sophia CSR, Hotel Management
Hi Andre,We are exceptionally thankful that you have honored our staff members with praiseworthy words. Our Team sincerely appreciates your feedback and is happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
by A traveller
Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Jan. 21, 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Sophia CSR, Hotel Management
Hi Jamie,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A traveller
Posted Jan. 12, 2024 on Expedia
No Internet, Telephone doesn't work, No soap, No microwave, No breakfast, Limited towels etc.. You get what you pay for.
Comment from Hotel Management
Jan. 15, 2024 by Sophia CSR, Hotel Management
Dear Guest,Kindly accept our deepest regrets for what you had to face. We pride ourselves on giving the best possible guest experience, and I’m sorry we fell short in this instance. However, this is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
by A traveller
Posted Jan. 11, 2024
My dog
Comment from Hotel Management
Jan. 15, 2024 by Sophia CSR, Hotel Management
Dear Guest,We appreciate your business and your valuable feedback. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
