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Waldorf Astoria Cairo Heliopolis

5.0 star property
5-star luxury hotel near City Centre Almaza Shopping Mall

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Photo gallery for Waldorf Astoria Cairo Heliopolis

Experience the tranquil atmosphere of our lobby, featuring a central water feature and comfortable seating areas.
Experience the tranquil atmosphere of our atrium, surrounded by lush palm trees and a soothing fountain.
Enter a hotel with a striking curved facade, surrounded by lush landscaping and a well-lit lobby area.
Relax in our spacious atrium, surrounded by lush greenery and comfortable seating areas.
Relax in style amidst a tranquil water feature and lush palm trees in our elegant lobby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Spa
  • Room service

Explore the area

View in a map
Orouba Street Cairo Heliopolis, Cairo, Cairo Governorate
  • Citystars Heliopolis
    ‪6 min drive‬
  • Qubbah Palace
    ‪9 min drive‬
  • Cairo Festival City Mall
    ‪14 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪4 min drive‬

Room options

View all photos for King Accessible Club Room

Relax in a spacious room with a large bed, flat-screen TV, and seating area offering a city view.

King Accessible Club Room

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 2 Bedrooms

Relax in a spacious room with a four-poster bed, desk, and seating area, offering a city view.

King, Superior Suite, 2 Bedrooms

  • 126 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Pool View

Relax in a spacious room with a large bed, seating area, and desk, offering a view of the pool and surrounding greenery.

Club Room, 1 King Bed, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony, Pool View

Relax in a spacious room with a large bed, seating area, and desk, offering a view of the pool and surrounding greenery.

Premier Room, 1 King Bed, Balcony, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and seating area offering a city view.

Club Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Two large beds with tufted headboards, a sitting area, and a window offering a view of the surrounding buildings.

Premier Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Relax in a spacious room with a large bed, flat-screen TV, and seating area offering a city view.

Premier Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

Relax in a stylish room with a large bed, flat-screen TV, and comfortable armchair.

Deluxe Room, 1 King Bed, Connecting Rooms (Deluxe Family Connecting Room)

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King bed, Botanical view

Relax in a spacious room with a large bed, tufted headboard, and comfortable seating area.

Premier Room, 1 King bed, Botanical view

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Double Bed (Botanical View)

Relax in a spacious room with a large bed, tufted headboard, and comfortable seating area.

Premier Room, 1 Double Bed (Botanical View)

  • 44 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Relax in this stylish living room with a sofa, armchair, and dining area.

Deluxe Suite, 1 Bedroom, Terrace

  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Deluxe Room

Relax in a spacious room with a large bed, tufted headboard, and comfortable seating area.

King Accessible Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Enjoy a city view from the large window, relax in the seating area with a sofa and armchair, and dine at the table with chairs.

Club Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Royal Suite

Relax in the stylish lobby, featuring a spacious seating area with a large sofa and comfortable armchairs.

Royal Suite

  • 256 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Pool View

Relax in a spacious room with a large bed, seating area, and desk, offering a view of the pool and surrounding greenery.

Premier Room, 1 King Bed, Pool View

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Two large beds with tufted headboards, a sitting area, and a window offering a view of the surrounding buildings.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Relax in a stylish room with a large bed, flat-screen TV, and comfortable armchair.

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Relax in the stylish lobby, featuring a spacious seating area with a large sofa and comfortable armchairs.

Presidential Suite, 1 King Bed

  • 163 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier suite

Enjoy a meal for two at the dining area, relax in the seating area with a sofa and armchairs, and take in the city view from the large window.

Premier suite

  • 94 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Relax in this stylish room with a large bed, sofa, and small table, offering a view of the surrounding cityscape and lush greenery.

Deluxe Suite, 1 Bedroom

  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Superior Suite, 1 Bedroom

Relax in a spacious room with a large bed, a seating area for dining or working, and a city view.

King, Superior Suite, 1 Bedroom

  • 77 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Cairo

Heliopolis stay.With a stay at this Heliopolis hotel, you'll be within 3 miles (5 km) of City Centre Almaza Shopping Mall and 12 miles (20 km) of Khan el-Khalili. Egypt International Exhibitions Center and Tahrir Square are within 12 miles (20 km).

What's nearby

  • City Centre Almaza Shopping Mall - 4 min drive - 3.5 km
  • Citystars Heliopolis - 6 min drive - 6.5 km
  • Qubbah Palace - 9 min drive - 9.1 km
  • Cairo Festival City Mall - 13 min drive - 12.6 km
  • Khan el-Khalili - 14 min drive - 15.5 km

Getting around

  • Alf Maskan Station - 7 min drive
  • Adly Mansour Station - 11 min drive
  • Cairo Intl. Airport (CAI) - 12 min drive

Restaurants

  • ‪قهوة شباب مصر للطيران - ‬13 min walk
  • ‪ليالى لبنان - ‬5 min walk
  • ‪قهوة العندليب - ‬9 min walk
  • ‪حلواني طيبة - ‬9 min walk
  • ‪البيت بيتك - ‬8 min walk

About this property

Waldorf Astoria Cairo Heliopolis

5-star luxury hotel near City Centre Almaza Shopping Mall
Waldorf Astoria Cairo Heliopolis offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and 9 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Waldorf Astoria Cairo Heliopolis. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 252 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Waldorf Astoria Cairo Heliopolis offers 252 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature iPod docking stations and minibars. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Waldorf Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

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Property amenities

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's dinnerware
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (USD 6 per day)
  • Secured, covered valet parking on site (USD 6 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (69 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Waldorf Astoria Cairo Heliopolis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Covered self parking fee: USD 6 per day (in/out privileges)
  • Covered valet parking fee: USD 6 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 5:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Towers Heliopolis Hotel Cairo
Fairmont Towers Heliopolis Ca
Heliopolis Towers Hotel
Waldorf Astoria Cairo Heliopolis Hotel
Waldorf Astoria Cairo Heliopolis Cairo
Waldorf Astoria Cairo Heliopolis Hotel Cairo

Waldorf Astoria Cairo Heliopolis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 108 reviews
Rating 8 - Good. 7 out of 108 reviews
Rating 6 - Okay. 4 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jegan

Stayed 2 nights in Feb 2025

2/10 Terrible

Hisham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good things about our stay. Great hotel , great concierge. If you’re thinking of visiting Cairo this property is a fantastic stay. Close to the airport & a short Uber away from the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar service, very clean, beautifully kept property.
Stayed 2 nights in Apr 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Amorette

Stayed 4 nights in Apr 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay . Beautiful hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Fawzan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

It was an excellent experience great service friendly staff I want to highlight a few names 1) will be Lofty at the check in desk 2) at the restraint Noble house Ibrahim 3) the chef at the restaurant
Stayed 4 nights in Apr 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent!!! Most beautiful room I’ve ever seen, truly stunning and functional too.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. Lobby incredible, service was amazing and the hotel rooms were lovely. Would recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable. I wish I had extended my trip so I could have enjoyed more days at this beautiful hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, spacious rooms, and incredible staff. 5 minutes away from the airport!
Stayed 5 nights in Feb 2025

2/10 Terrible

mourade

Stayed 2 nights in Feb 2025

10/10 Excellent

Amel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Sophia

Liked: Amenities
They should add Nigeria food in their menu
Stayed 3 nights in Feb 2025

10/10 Excellent

Masood

Stayed 2 nights in Feb 2025

6/10 Okay

Samar, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected and top notch, the reason for dropping 2 stars is the check out experience, the receptionist charged us 100 pound for a regular water bottle that was stored in the mini bar fridge, it was not listed on the menu that they charge for the same water we get in the room if it is stored in the fridge, he also claimed he does not have 7 pounds to give us the change back. I asked him regarding purchasing one of the feather pillows and he could not give a straight forward answer! Overall it just felt like classic cairo streets hassle experience. The rest of the stay and engagement with everyone else was excellent 👌 check in and housekeeping was outstanding The pool also was OOO, i understood it is winter, but we should at least be notified ahead of time the the pool won't be closed
Stayed 3 nights in Feb 2025

10/10 Excellent

Masood

Stayed 1 night in Feb 2025

10/10 Excellent

Mazen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel you will ever stay at! The staff is truly what makes this place amazing! I really enjoyed getting away and staying at the Waldorf Astoria Heliopolis in Cairo. I want to personally than Noon who works in the Rosetta Club for taking care of me everyday while I was getting a lot of work done. She is truly amazing at her job! Can’t wait to go back and stay again and see the amazing staff again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful.

The stay and location was perfect for us. We didn’t have long in Cairo so an easy in-and-out to the airport was important and the hotel itself is stunning. Friendly and attentive from start to finish.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdulrahman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Slow check in and out.

10/10 Excellent

sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the room was luxurious
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane, Simpsonville

Stayed 1 night in Jan 2025