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InterContinental Cairo Citystars by IHG

Family-friendly hotel with a spa, connected to a shopping center in Cairo

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Photo gallery for InterContinental Cairo Citystars by IHG

Exterior
Creator video
Exterior
3 bars/lounges, poolside bar
Indoor pool, outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Omar Ibn El Khattab Street, PO Box 1026, Cairo, 11737
  • Place, Citystars Heliopolis
    ‪1 min walk‬
  • Place, City Center Shopping Mall
    ‪10 min walk‬
  • Place, City Centre Almaza Shopping Mall
    ‪4 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Suite, 2 Bedrooms, Accessible, Club Lounge Access (Dining, Club Floor)

Down comforters, minibar, in-room safe, desk

Club Suite, 2 Bedrooms, Accessible, Club Lounge Access (Dining, Club Floor)

  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Ergonomic Flex Space)

Classic Room, 1 King Bed (Ergonomic Flex Space)

Classic Room, 1 King Bed (Ergonomic Flex Space)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible, Club Lounge Access

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, Accessible, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

7.4 out of 10
Good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Pool Access

Classic Room, 1 King Bed, Pool Access

Classic Room, 1 King Bed, Pool Access

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Pool Access

Classic Room, 2 Single Beds, Pool Access

Classic Room, 2 Twin Beds, Pool Access

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Residence, Dining)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Residence, Dining)

  • 53 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed, Pool View (Ergonomic Flex Space)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ergonomic Flex Space)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Accessible, Club Lounge Access

Down comforters, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Accessible, Club Lounge Access

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Accessible, Smoking (Club Lounge Access)

Down comforters, minibar, in-room safe, desk

Club Room, 2 Twin Beds, Accessible, Smoking (Club Lounge Access)

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Premium Room, 2 Twin Beds (Ergonomic Flex Space)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Twin Bed

Down comforters, minibar, in-room safe, desk

Royal Suite, 1 Twin Bed

  • 130 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Suite, 2 Bedrooms, Accessible, Club Lounge Access (Dining, Kitchen)

Down comforters, minibar, in-room safe, desk

Club Suite, 2 Bedrooms, Accessible, Club Lounge Access (Dining, Kitchen)

  • 257 sq m
  • Sleeps 7
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Smoking (Residence, Dining)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking (Residence, Dining)

  • 53 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed, Smoking (Diplomatic)

Suite, 1 Single Bed, Smoking (Diplomatic)

Suite, 1 Twin Bed, Smoking (Diplomatic)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Residence, Dining)

Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms (Residence, Dining)

  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds (Ergonomic Flex Space)

Classic Room, 2 Single Beds (Ergonomic Flex Space)

Classic Room, 2 Twin Beds (Ergonomic Flex Space)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Pool View (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Pool View (Ergonomic Flex Space)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Ergonomic Flex Space)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Twin Bed (Diplomatic, Ergonomic Flex Space)

Down comforters, minibar, in-room safe, desk

Suite, 1 Twin Bed (Diplomatic, Ergonomic Flex Space)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Single Beds

Premium Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Smoking (Residence, Dining)

Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms, Smoking (Residence, Dining)

  • Sleeps 5
  • 1 Twin Bed

View all photos for Business Suite, 1 King Bed (Club)

Business Suite, 1 King Bed (Club)

Business Suite, 1 King Bed (Club)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Suite, 1 King Bed, Accessible, Club Lounge Access

Club Suite, 1 King Bed, Accessible, Club Lounge Access

Club Suite, 1 King Bed, Accessible, Club Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible, Smoking (Club Lounge Access)

Down comforters, minibar, in-room safe, desk

Club Room, 1 King Bed, Accessible, Smoking (Club Lounge Access)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Pool View

  • Sleeps 4
  • 1 Twin Bed

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About the area

Cairo

Nasr City stay.Within half a mile (1 km) of this Nasr City hotel, you'll find Citystars Heliopolis and City Center Shopping Mall. Tivoli Dome and City Centre Almaza Shopping Mall are also within 2 miles (3 km).

What's nearby

  • Citystars Heliopolis - 1 min walk - 0.0 km
  • City Center Shopping Mall - 10 min walk - 0.9 km
  • City Centre Almaza Shopping Mall - 4 min drive - 2.7 km
  • Tivoli Dome - 5 min drive - 1.6 km
  • Baron Empain Palace - 8 min drive - 3.5 km

Getting around

  • Koleyet El Banat Station - 4 min drive
  • Moushir Tantawi Station - 13 min drive
  • Cairo Intl. Airport (CAI) - 18 min drive

Restaurants

  • ‪Club InterContinental Cairo Citystars - ‬1 min walk
  • ‪Nişantaşı - ‬2 min walk
  • ‪Dunkin' - ‬2 min walk
  • ‪Espresso Lab - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

InterContinental Cairo Citystars by IHG

Family-friendly hotel with a spa, connected to a shopping center in Cairo
InterContinental Cairo Citystars by IHG offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 52849 square feet (4910 square meters) and includes conference space. A children's pool, a 24-hour health club, and a hot tub are also featured at the family-friendly InterContinental Cairo Citystars by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this Cairo hotel.

  • 824 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 52849 sq ft of conference space
  • 4910 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
InterContinental Cairo Citystars by IHG offers 824 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Cairo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

LifeStyles has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (USD 5 per night)
  • Secured, covered valet parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (37 inches high)
  • Magnifying mirror
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cairo Citystars by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Covered self parking fee: USD 5 per night (in/out privileges)
  • Covered valet parking fee: USD 6 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Citystars
Cairo InterContinental
Citystars Cairo
Citystars InterContinental Cairo
InterContinental Cairo
InterContinental Cairo Citystars
InterContinental Citystars
InterContinental Citystars Cairo
InterContinental Citystars Hotel
InterContinental Citystars Hotel Cairo
Intercontinental Citystars Cairo Hotel Cairo
InterContinental Cairo Citystars Hotel

InterContinental Cairo Citystars by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 332 out of 588 reviews
Rating 8 - Good. 167 out of 588 reviews
Rating 6 - Okay. 58 out of 588 reviews
Rating 4 - Poor. 17 out of 588 reviews
Rating 2 - Terrible. 14 out of 588 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

mohamed, tripoli

Stayed 2 nights in Nov 2025

10/10 Excellent

Rick

Stayed 2 nights in Nov 2025

6/10 Okay

NEDAL

Liked: Cleanliness
Room needs renovation The staff was very good
Stayed 5 nights in Nov 2025

10/10 Excellent

mohamed

Stayed 2 nights in Nov 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Winderful everything service, location beautiful hotel!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Oct 2025

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and other amenities.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mohamad

Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Stayed 5 nights in Sep 2025

10/10 Excellent

venus

Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mamdouh

Stayed 2 nights in Aug 2025

8/10 Good

Saad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Agape

Stayed 1 night in May 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renovated rooms are excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2025

10/10 Excellent

Vivek

Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
BREAFAST WAS A DIVINE EXPERIENCE
Stayed 4 nights in Jun 2025

10/10 Excellent

Lamia

Travelled with family
Liked: Staff & service
Shogun restaurant was great The interconnected mall was wonderful and has everything although the neighborhood seems shabby But we had a good time The breakfast was good and the staff were attentive and polite
Stayed 5 nights in Jun 2025

10/10 Excellent

Polina

Stayed 4 nights in Jun 2025

10/10 Excellent

Anas

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Anas

Business traveller
Liked: Amenities
Everything
Stayed 3 nights in Apr 2025

10/10 Excellent

sultan, riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 4 nights in Apr 2025

10/10 Excellent

sultan, riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was OK
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb friendly staff. One of the best Intercontinental Hotels I've stayed in
Stayed 2 nights in Apr 2025