Ratings based on 931 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 24, 2024 on Expedia
Very safe
Hotel is in great location and is in central cairo near the Cairo museum and also tahirir Square
I would recommend a stay here.
Comment from Hotel Management
Feb. 25, 2024 by Samer Gameel, Hotel Management
Dear Safa, First of all, i would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us as an excellent feedback about your stay, we are delighted to know that you have enjoyed so much the unbeatable location and the overall experience, furthermore that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive feedback. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Samer Gameel, Hotel Management
Dear Freddie,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms
by A traveller
Good service, needs updating
Posted Feb. 24, 2024 on HotelsGood service, friendly and helpful staff. Rooms are dated and not fit for today's traveller. One power point in a twin room, room and bathroom look tired and past their sell by date.
Comment from Hotel Management
Feb. 25, 2024 by Samer Gameel, Hotel Management
Dear Valued Guest,Thank you for your candid review. We regret that your recent stay did not fully meet your expectations. We surely appreciated that you took a few moments to tell us your feedback about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, We do hope to have the opportunity to welcome you back in the nearest future.Sincerely,Samer GameelExecutive Assistant Manager in charge of Rooms
by A traveller
Posted Feb. 23, 2024 on Expedia
The $304 room did not meet expectations
Comment from Hotel Management
Feb. 25, 2024 by Samer Gameel, Hotel Management
Dear Jue-chen,Although we sincerely regret your disappointment with your room for the last stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GamelEAM I/C of Rooms
by A traveller
Posted Feb. 19, 2024 on Expedia
It Was a very nice stay, and had a good breakfast
Comment from Hotel Management
Feb. 20, 2024 by Samer Gameel, Hotel Management
Dear Mohammad,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises, moreover, we are glad to read that you really enjoyed the delicious breakfast. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Samer Gameel, Hotel Management
Dear SanHa,We greatly appreciate the time you spent reviewing your recent experience in our hotel. Thank you for appreciating the unique premises. We certainly look forward to serving you again and having the opportunity to exceed your expectations in a not too distant future.Warm regards,Samer GameelEAM I/C of Rooms
by A traveller
Posted Feb. 15, 2024 on Expedia
Very noisy around the hotel, dirty place, you can smell smoke in every room, smoke in every corner of the place even though there is none smoking signs everywhere. Don’t expect a none smoking room. But good location, walking everywhere.
Comment from Hotel Management
Feb. 15, 2024 by Samer Gameel, Hotel Management
Dear Basil,Although we sincerely regret your disappointment with your recent stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future Guests' experience. Thank you again for making us your choice hotel on you visit to Cairo, we look forward to better serving you again in the near future.Best regards,Samer GameelEAM I/C of Rooms
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Samer Gameel, Hotel Management
Dear Adel, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us good rating about your experience, It is always a pleasure to receive positive rating. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms
by A traveller
Posted Feb. 11, 2024 on Expedia
This hotel is in desperate need for renovation. The rooms are super old, the sheets in one of the beds was stained, I ordered in room dining dessert and had to call three times to follow up because it took than an hour to deliver and they forgot one of the desserts - but still charged for it.
The breakfast is the same everyday, so if you are staying a few nights you have to eat the same boring food.
The staff on the restaurant bed to be trained in little things like taking a coffee order, such a simple thing was super difficult to get done.
For the price tag, I think it's best to find somewhere else
Comment from Hotel Management
Feb. 12, 2024 by Samer Gameel, Hotel Management
Dear Daniel,We were very disappointed to read about your experience during your stay, whilst an apology will regrettably not alter the outcome of your recent experience, please believe we do extend it with all sincerity.Kindly note the hotel is planning to have a renovation to be in line with our Guest's expectations.Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay, please be assured that your feedback had been shared with the concerned team members to immediately take the corrective actions, we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.With best regards,Samer GameelEAM I/C of Rooms
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Samer Gameel, Hotel Management
Dear Mohamed, I would like to thank you for your recent stay at Semiramis InterContinental Cairo. We surely appreciated that you took a few moments to leave us an excellent rating about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations, It is always a pleasure to receive positive rating. We hope your next visit will be as pleasant as previous one. With best regards,Samer GameelEAM I/C of Rooms
