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Royal Maxim Palace Kempinski Cairo

5.0 star property
Family-friendly 5-star hotel near Cairo Festival City Mall

Choose dates to view prices

Photo gallery for Royal Maxim Palace Kempinski Cairo

Experience the serene ambiance of our beautifully designed space, featuring a central water feature, elegant floral arrangements, and ambient lighting.
Enjoy the city view from this balcony with a table, chairs, and glass railing.
Enjoy al fresco dining in a serene setting surrounded by lush greenery and beautifully set tables.
Relax by the illuminated pool surrounded by palm trees and seating areas.
Experience the grandeur of our lobby, featuring a high ceiling, ornate chandelier, and elegant columns.

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym

Explore the area

Map
Eastern Ring Road, First Settlement, New Cairo, 11477
  • Cairo Festival City Mall
    ‪4 min drive‬
  • Egypt International Exhibitions Center
    ‪7 min drive‬
  • Citystars Heliopolis
    ‪10 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room) | View from room

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

Bar (on property)

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

  • 102 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

New Cairo

In shopping district.At this New Cairo hotel, you'll be within 6 miles (10 km) of Cairo Festival City Mall and 9 miles (15 km) of Citystars Heliopolis. Egyptian Museum is within 20 miles (32 km) and Giza Pyramid Complex is within 32 miles (40 km).

What's nearby

  • Cairo Festival City Mall - 4 min drive - 5.0 km
  • Downtown Katameya - 5 min drive - 6.5 km
  • Egypt International Exhibitions Center - 7 min drive - 8.4 km
  • Citystars Heliopolis - 10 min drive - 9.9 km
  • Egyptian Museum - 21 min drive - 24.2 km

Getting around

  • El-Obour Station - 11 min drive
  • Haroun Station - 12 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬4 min drive
  • ‪التجمع الخامس - ‬8 min drive
  • ‪ماكدونالدز - ‬4 min drive
  • ‪ستاربكس - ‬2 min walk
  • ‪تشيليز - ‬10 min walk

About this property

Royal Maxim Palace Kempinski Cairo

Family-friendly 5-star hotel near Cairo Festival City Mall
Royal Maxim Palace Kempinski Cairo offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A children's pool, a sauna, and a terrace are also featured at the luxury Royal Maxim Palace Kempinski Cairo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star New Cairo hotel.

  • 245 guestrooms or units
  • 3 levels
  • 2 buildings
  • 8 dining venues
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Royal Maxim Palace Kempinski Cairo offers 245 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. 32-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Russian

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • No elevator (single-level property)
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 27 to September 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Maxim Palace Kempinski Cairo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Royal Maxim Palace Kempinski Cairo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 243 reviews
Rating 8 - Good. 57 out of 243 reviews
Rating 6 - Okay. 27 out of 243 reviews
Rating 4 - Poor. 12 out of 243 reviews
Rating 2 - Terrible. 10 out of 243 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irfaan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohamed

Stayed 5 nights in Apr 2025

8/10 Good

Rakan

Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and experience. Only complaint was no to go breakfast when we had
Stayed 2 nights in Nov 2024

8/10 Good

Yasnine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much for your hospitality . I’ll definitely loved your customer service and amenities of the hotel in general. Thank you for having me. I’ll definitely recommend you to all my family and friends.
Stayed 4 nights in Feb 2025

10/10 Excellent

Andre, Istanbul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean place with good dining facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Surinderjit

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spent time arguing with staff about basic housekeeping: no towels, bath mats Does not reflect well
Stayed 4 nights in Dec 2024

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will revisit it for sure
Stayed 2 nights in Dec 2024

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities including several restaurants, fitness, hot tub were great and convenient
Stayed 8 nights in Dec 2024

10/10 Excellent

Pietro

Stayed 4 nights in Dec 2024

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Abdikader

Liked: Cleanliness, property conditions & facilities
N
Stayed 3 nights in Dec 2024

10/10 Excellent

Brandon, Needham

Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star experience at Kimpenski

Most friendly staff, great buffet, clean and comfortable room!
Stayed 1 night in Nov 2024

10/10 Excellent

tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Nov 2024

10/10 Excellent

Lena

Stayed 1 night in Oct 2024

10/10 Excellent

Hareth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very classy hotel will recommend it
Stayed 2 nights in Oct 2024

10/10 Excellent

Hareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at the Royal Maxim Palace Kempinski in Cairo! From the moment I arrived, the staff went above and beyond to ensure a perfect experience. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities. The hotel’s restaurants offer a variety of delicious international and local dishes, and the breakfast buffet is amazing with so many fresh options. The outdoor pool is stunning and a great place to unwind, while the spa services are top-notch. The entire property is immaculate, and the attention to detail is noticeable throughout. It’s conveniently located near the airport, but still feels like a luxurious retreat from the busy city. I highly recommend this hotel for anyone looking for a blend of luxury, comfort, and excellent service in Cairo. I can’t wait to come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Dequann, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Zeinab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Hadeel, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a very nice spa
Stayed 3 nights in Jul 2024

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 5 nights in Aug 2024

8/10 Good

Kathren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Ranjit

Stayed 3 nights in Jul 2024