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Kempinski Palace Cairo

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Photo gallery for Kempinski Palace Cairo

Property amenity
Lobby
8 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Eastern Ring Road, First Settlement, New Cairo, 11477
  • Place, KidZania Cairo
    ‪6 min drive‬
  • Place, Cairo Festival City Mall
    ‪7 min drive‬
  • Place, Downtown Katameya
    ‪10 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

New Cairo

In shopping district.At this New Cairo hotel, you'll be within 6 miles (10 km) of Cairo Festival City Mall and 9 miles (15 km) of Citystars Heliopolis. Egyptian Museum is within 20 miles (32 km) and Giza Pyramid Complex is within 32 miles (40 km).

What's nearby

  • KidZania Cairo - 6 min drive - 4.6 km
  • Cairo Festival City Mall - 7 min drive - 5.0 km
  • Downtown Katameya - 10 min drive - 5.7 km
  • City Centre Almaza Shopping Mall - 10 min drive - 9.1 km
  • Al Manara International Conferences Center - 11 min drive - 8.0 km

Getting around

  • El-Obour Station - 12 min drive
  • Haroun Station - 12 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪Kazuko - ‬3 min drive
  • ‪Vip Club Lounge - ‬3 min walk
  • ‪JW Marriott Executive Lounge - ‬2 min drive
  • ‪Lucca - ‬11 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Kempinski Palace Cairo

Family-friendly 5-star hotel near Cairo Festival City Mall
Kempinski Palace Cairo offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury Kempinski Palace Cairo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star New Cairo hotel.

  • 245 guestrooms or units
  • 3 levels
  • 2 buildings
  • 8 dining venues
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Kempinski Palace Cairo offers 245 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Resense Spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Renaissance Cairo Mirage City Hotel
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  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
4.5 out of 5, Wonderful, 471 reviews
The price is CA $225
CA $290 total
includes taxes & fees
Jun 1 - Jun 2
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 4.50 per night)
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Palace Cairo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered self parking fee: USD 4.5 per night (in/out privileges)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 45.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City

Royal Maxim Palace Kempinski Cairo Hotel

Royal Maxim Palace Kempinski Cairo New Cairo City

Royal Maxim Palace Kempinski Cairo Hotel

Royal Maxim Palace Kempinski Hotel

Royal Maxim Palace Kempinski

Hotel Royal Maxim Palace Kempinski Cairo New Cairo

New Cairo Royal Maxim Palace Kempinski Cairo Hotel

Hotel Royal Maxim Palace Kempinski Cairo

Royal Maxim Palace Kempinski Cairo New Cairo

Royal Maxim Kempinski Cairo

Royal Maxim Kempinski Cairo

Royal Maxim Palace Kempinski Cairo Hotel

Royal Maxim Palace Kempinski Cairo New Cairo

Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Frequently asked questions

How close is Kempinski Palace Cairo to the airport?

Kempinski Palace Cairo is 8.1 mi (17-min drive) away from the Cairo Intl. Airport (CAI) airport, the closest popular airport to the property.

How much does it cost to stay at Kempinski Palace Cairo?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Kempinski Palace Cairo on Jun 6, 2026 start from CA $246, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kempinski Palace Cairo have an airport shuttle?

Kempinski Palace Cairo offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per person, one-way.

Does Kempinski Palace Cairo offer free breakfast?

Free breakfast isn’t offered at Kempinski Palace Cairo, but buffet breakfast is offered for a fee of between USD 18 and 35 for adults, USD 9 and 17.5 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Kempinski Palace Cairo?

No, there is no casino at this hotel.

What time is check-in at Kempinski Palace Cairo?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Kempinski Palace Cairo?

Free parking is not available at this hotel. Self parking is available for USD 4.5 per night, and valet parking for USD 5 per day.

Does Kempinski Palace Cairo have a pool?

Kempinski Palace Cairo features an outdoor pool and a children's pool.

Does Kempinski Palace Cairo have a restaurant?

There are 8 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Kempinski Palace Cairo have a spa?

Pamper yourself with a day at Resense Spa, where you can enjoy body wraps, mud baths, and body treatments.

How close is Kempinski Palace Cairo to downtown New Cairo?

Kempinski Palace Cairo is 5.7 mi away from New Cairo.

Kempinski Palace Cairo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 163 out of 281 reviews
Rating 8 - Good. 60 out of 281 reviews
Rating 6 - Okay. 31 out of 281 reviews
Rating 4 - Poor. 14 out of 281 reviews
Rating 2 - Terrible. 13 out of 281 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Leigh

Room on ground floor- sounded like a bowling alley immediately above us Lucca restaurant charged service plus 3 fees, amounting to 30% extra fees on top of food. Had to ask for water 3 times. Poor and slow service. Dietary listings on menu not correct . Didnt like that 3 year old was crying Shower leaked water all over bathroom floor
Stayed 1 night in Feb 2026

10/10 Excellent

Xiaohong

Liked: Cleanliness, amenities, property conditions & facilities
Room is so spacious and clean. Stuffs are all super friendly. Breakfast is great. Closer to airport comparison to hotels beside Nile River.
Stayed 1 night in Feb 2026

10/10 Excellent

Mohamed

Good
Stayed 1 night in Jan 2026

10/10 Excellent

amnon

Stayed 8 nights in Jan 2026

10/10 Excellent

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

noon

Stayed 5 nights in Jan 2026

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes amazing
Stayed 7 nights in Dec 2025

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Love everything there from the service to the staff to the lobby people everything is great
Stayed 6 nights in Jan 2026

8/10 Good

Hisham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming and amenities were very nice .. noting I when I reserved the room it said it includes a bath tub but when I arrived . It showed it doesn’t .. I was disappointed honestly
Stayed 3 nights in Jan 2026

8/10 Good

Davod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dining nice environment
Stayed 2 nights in Dec 2025

6/10 Okay

hatem

Stayed 4 nights in Jan 2026

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Royal Maxim Kempinski, and I would like to express my sincere appreciation to the outstanding staff who made our experience truly memorable. Special thanks to Mrs. Merna from the Front Office for her exceptional professionalism, kindness, and cooperation. She went above and beyond to assist me and my daughter, making us feel very welcome and well taken care of from the moment we arrived. I would also like to thank Chef Hosam and Mr. Mahmoud at the restaurant for their excellent service and warm hospitality. The food quality, attention to detail, and friendly attitude made every meal enjoyable. Thank you to the entire team for such a pleasant and comfortable stay. I truly look forward to visiting again.
Stayed 3 nights in Dec 2025

2/10 Terrible

Azmi

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1- the furniture has tears and stains. 2- everything was very over priced. 3- stayed 3 nights without heater until they fixed it. 4- the indoor pool is not for kids, which was a disappointment to us. We have booked because of the heated pool but it wasn’t mentioned anywhere. 5- not worth the money paid.
Stayed 5 nights in Dec 2025

10/10 Excellent

Melih

Stayed 3 nights in Dec 2025

10/10 Excellent

Hossam

Stayed 6 nights in Dec 2025

2/10 Terrible

Oluwasegun

Stayed 2 nights in Dec 2025

10/10 Excellent

Fatma, Amman

Stayed 2 nights in Dec 2025

2/10 Terrible

Kathryn

Stayed 4 nights in Nov 2025

10/10 Excellent

Tarek, LaSalle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this property wild I was there!
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2025

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
🔌 plugs
Stayed 2 nights in Nov 2025

10/10 Excellent

RAMI

Stayed 8 nights in Nov 2025

10/10 Excellent

Nagla

Stayed 4 nights in Oct 2025

10/10 Excellent

Catherine

Stayed 1 night in Oct 2025

10/10 Excellent

RESUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent reception clean spacious rooms delicisous breakfast
Stayed 5 nights in Oct 2025