Note fondée sur 139 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2023 par eCommerce Department, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
par un voyageur
Publié le 6 juin 2021 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2023 par eCommerce Department, Gestion de l’hôtel
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
par un voyageur
Publié le 16 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
27 nov. 2019 par The President Hotel, Cairo Team, Gestion de l’hôtel
Dear Guest,
we regret you have not enjoyed your stay in our hotel and feel sad that on this occasion we weren’t able to make your holiday comfortable.
We will sincerely appreciate your efforts providing us more details at the hotel email address.
We do hope that your experience will not deter you from coming back to our property.
Kind regards from The President Hotel, Cairo Team
par David
Publié le 5 sept. 2012 sur Hotels
Obligé de se plaindre pour obtenir une chambre ou tout fonctionne !
Recommandé
pour Tout le mondepar Thierry de Paris
vieillot mais confortable
Publié le 10 janv. 2012 sur Expedia
Pour : taille de la chambre, room service, calme
Contre : tout est vieillot
Emplacement : quartier agréable, ambassades
défraîchi mais spacieux, pratique et calme, quartier agréable
par un voyageur de Montpellier
Hotel Président à Zamalek, Le Caire
Publié le 27 sept. 2010 sur HotelsPersonnel accueillant et sympathique, serviable.
Mais première nuit dans une chambre bien en dessous du standard ! Pas de problème cependant pour obtenir dès le lendemain et pour le reste de la semaine une chambre plus grande avec vue sur le Nil, sympa certes, mais vétuste avec sanitaires et salle d'eau en mauvais état de fonctionnement, moquette hors d'usage, clim bruyante. Bon point : restauration ouverte jusque tard dans la nuit, mais médiocre et trop chère, ok pour calmer une petite faim avec un plat de pâtes par exemple ! Globalement un avis très mitigé.
par un voyageur de Paris
HOTEL PRESIDENT
Publié le 27 oct. 2009 sur ExpediaBien placé à Zamalek, rue commerçante à proximité, belle vue sur le Nil. Personnel très sympatique
par un voyageur de Poitou-Charentes france
au centre du Caire, mais au calme.
Publié le 2 mai 2009 sur ExpediaUn accueil impeccable, du personnel pléthorique et disponible, un quartier central (prévoir toutefois les déplacements en taxi)et calme, un très bon petit déjeuner continental, mais une restauration très quelconque et un niveau de propreté et d'entretien global qui n'est pas au niveau des standarts Européens. Les cinq étoiles font-ils mieux?, pas sûr.
par un voyageur
The BEST hotel in Zamalek!!
Publié le 9 mars 2024 sur HotelsAMAZING. I would give 10 stars if I could. They were very professional and kind and so helpful! The housekeepers were great. Rooms were beautiful and well kept, clean, and astonishing view from the balcony. Zamalek can be noisy but you don’t hear much sound in the rooms so it’s nice and quiet for the most part. Me and my husband LOVED it and we will be coming back! Thank you for making sure we had a nice experience!!
Commentaires de Gestion de l’hôtel
14 mars 2024 par eCommerce Department, Gestion de l’hôtel
Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that our team's professionalism and kindness, as well as the cleanliness of our rooms and the stunning balcony view, made your stay memorable. We can't wait to welcome you and your husband back for another enjoyable stay. Your satisfaction is our top priority, and we're grateful for your kind words!
par un voyageur
Publié le 8 mars 2024 sur Expedia
I stayed in this hotel on two separate nights. The first night was in a horribly noisy room and the second night was in an overly hot room in which the AC was not working. In both cases the staff make a show of doing something about the problem, but nothing gets done. The AC repairman came into the room, made a mess removing a panel, then disappeared after concluding that the problem was "downstairs." I was not offered a different room or even an apology and the AC was still broken the next morning. The bellboy watched me carry my heavy suitcases by myself up several flights of stairs into the hotel then expected a tip for rolling them into the elevator and into my room, which I could have done by myself with less effort and delay. The front desk staff need to be trained to speak with guests more politely (yelling "passport" at me during checkin is very rude). Also, giving a person's room key to the bellboy instead of the guest who is checking in is highly inappropriate. I only selected this hotel for its location, but I don't think I'll book with them again.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Mahmoud , Gestion de l’hôtel
Dera Ms. Nesrine,Thank you for your feedback and raining your comments to our attention Being a regular guest at our hotel showing how much you care to give us honest feedback that will help in the service betterment at our hotel. We promise to note, study, and work on your comments for service betterment during any moment of interaction with our guests. We have tried to contact you on your number you have given to us but due to your travel, we couldn't reach you, please reply to our message to discuss with you the details of your comment.Once again thank you for your feedback and we are looking forward welcoming you again at our hotel to see the improvement that occurred in the service after giving your precious comments. Best regards
