Ratings based on 40 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Celebrates my 50th with lifetime friends
Posted Apr. 12, 2024 on HomeAwayPlenty of space and beautiful view and places to gather and eat - loved it
by A traveller
Quiet property
Posted Nov. 29, 2023 on HomeAwaySuch a beautiful view! So quiet and peaceful.
by A traveller
rental
Posted Oct. 12, 2023 on HomeAwaybetter than last year
by A traveller
Posted Jul. 8, 2023 on Expedia
Sunset views are great from the property. On July long weekend, it got little hot without AC. However the care takers did drop off some extra fans. Property is spacious and near to the water. However there are cleanliness issues. There was bird poop on many of the windows. Left over hair from previous guest on wall in one of the bathrooms. The recycle bin below the kitchen cabinet was still having old guests left overs. Cleaning can definitely be improved.
by A traveller from Green Valley, Arizona, USA
Nice but lots of bird poop
Posted Jun. 7, 2023 on HomeAwayKim at Vacasa outstanding, personally came to clean bird poop off windows, arranged for professional window cleaner. Gorgeous views & location, but deck & patio furniture all covered with bird poop, no hose or we would have cleaned. Interior cleaning needs improvement for sure. Broken blind, lamps shorting out, burned out light bulb in shower - need manager walk-through before guests arrive! Absolutely no safety bars in showers, so seniors beware. Quiet neighborhood, generally nice stay but it’s the details that need significantly more attention.
Comment from Hotel Management
Jun. 22, 2023 by VrboOwner, Hotel Management
Thank you for your review, Janice and we sincerely apologize for the cleanliness issues that you have experienced during your stay. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in and we are so sorry that there are lapses during your stay. We have forwarded your concern to our local operations manager to avoid future complaints and we do hope we will have another chance to host you for a more comfortable stay in the future.
by A traveller
Overall a great location - need some minor repairs done
Posted Nov. 22, 2022 on HomeAwayNeed to fix the kitchen faucet, the master shower nozel. Need to clean the windows facing the water.
by A traveller
Great location, needs TLC
Posted Jul. 11, 2022 on HomeAwayThis property could be fabulous. The location was better than we could've imagined. The house itself is wonderful with plenty of room, comfy furniture, etc. However, upon reading previous reviews, I see that the issues we dealt with have been ongoing for quite a while. It was not as clean a they say it should've been. There were several windows without screens. The carpets were stained. There are still several light switches that don't work even though a previous review said they were bringing out an electrician to fix them. The shower in the master bathroom leaked a little into the bedroom below so we weren't able to use it (they were bringing in a plumber the day we checked out). I will say that Vacasa's customer service was great. I made them aware of our concerns and they addressed them immediately.
Comment from Hotel Management
Sep. 30, 2023 by VrboOwner, Hotel Management
Thank you for your review, we appreciate you taking the time to share this feedback with us. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We are very glad the local team quickly took care of your concerns. We look forward to hosting you for a great stay in the future.
by A traveller
Beautiful home & location
Posted May 29, 2022 on HomeAwayThe home and location was amazing. House was as advertised, just needs a little TLC in regards to cleanliness, functioning TV and multiple inoperable light switches.
Comment from Hotel Management
Jun. 21, 2023 by VrboOwner, Hotel Management
Thank you for sharing your feedback with us, Aspasia. We are so glad you enjoyed your stay but are sorry to hear you had some cleanliness concerns during your visit. Thank you for making mention of items in the home that need some TLC. We take this feedback seriously and please know that local staff is available to assist with any issues you encounter while in the home. We have passed this information on to our local team to address it further. We hope to have the chance to host you again soon!
by A traveller
Disrepair
Posted Nov. 30, 2021 on HomeAwayLovely home on breakfront salt water. Same disrepair as 2 years ago (door handle falls off), stains on carpeting in master bedroom and stairs, the cheapest towels/face cloths on the market. Great house and location but not kept up. Also problems with lights…
by A traveller
Extraordinary location, site, views and layout
Posted Sep. 25, 2021 on HomeAwayIdyllic location and layout. Like the other reviews, there's room for improvement with overall condition especially given the overall cost, but would still likely rebook in future.
