Ratings based on 914 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Miami
Posted May 6, 2024
Good hotel in Cape Coral for a weekend gateway.
Comment from Hotel Management
May 9, 2024 by Director of Operations, Hotel Management
Dear Andres, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. It was a pleasure hosting your visit, and we look forward to seeing you again soon. Thank you for choosing The Westin Cape Coral Resort at Marina Village!Chris C.Director of Operations
by A traveller
Posted Apr. 18, 2024
by A traveller
Posted Mar. 19, 2024
Property is gorgeous. Check in was easy but we were never notified when our room was ready as we arrived early. Large walk in closets in our suite. Safe also. Pool is watched by security. Very crowded at main pool but a short walk to 2 other pools is a much better option. Restaurants on site are usual. No walk up counter service or easy food access on site. Enjoyed "Pinchers" for good seafood. Marina is convenient and there are lots of walking paths around the property. Free dolphin boat ride for proerty guests. Free garage parking. The resort is remote so you either stay on site and eat there etc or you have a 10 minute drive to outside eateries. Overall recommend, just know the hotel site is a bit remote. Lots of construction in the marina yet as rebuilding after damage from the hurricane. Staff was very nice and friendly. Work out area was ample and clean. Bikes available to sign out and ride. Kayak's available to rent. Definitely would stay again!
by A traveller
Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Feb. 18, 2024 by Chris C. Director of Operations, Hotel Management
Dear Stefanie, Thank you for the wonderful rating for The Westin Cape Coral Resort at Marina Village! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Chris C.Director of Operations
by A traveller
Posted Feb. 12, 2024 on Hotels
by A traveller
Posted Feb. 5, 2024 on Expedia
Great place to stay!!!
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 27, 2024 by Chris C. Director of Operations, Hotel Management
Dear Michael, Thank you for the five-star rating for The Westin Cape Coral Resort at Marina Village! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Chris C.Director of Operations
by A traveller
Posted Jan. 21, 2024 on Expedia
by A traveller
Posted Jan. 2, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Chris C. Director of Operations, Hotel Management
Dear Todd, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Chris C.Director of Operations
by A traveller
Posted Jan. 2, 2024 on Expedia
The kitchen was POORLY equipped. For nearly $1,000 nightly rate, I would expect the utensils, pans, etc to be better than a college dormitory. One example being that our unit had only 4 forks, none of which matched. The amount of pots, pans, platters was insufficient and there was no detergent supplied for the dishwasher.
Comment from Hotel Management
Jan. 6, 2024 by Director of Operations, Hotel Management
Dear Diane, We are sorry to learn about the issues you experienced with the kitchen equipment during your stay. Your feedback is valuable, and we apologize for any inconvenience this may have caused. Providing a well-equipped kitchen is essential for our guests' comfort, and we appreciate you bringing this matter to our attention. We will address this with our team to ensure that future guests are not similarly impacted. We appreciate your understanding and hope to have the opportunity to make it right on your future visits. Chris C.Director of Operations
