Ratings based on 363 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024 on Expedia
it was a nice clean place. nothing special, exactly what i expected
by A traveller
Posted Mar. 13, 2024 on Hotels
This was an overnight stay of a longer trip.
Room was a good size but the queen beds seemed smaller than my queen bed at home. Breakfast was the usual type for a hotel except Holiday Inn’s are now making pancakes instead of waffles for which you can’t get the butter to melt. The pancakes were light and fluffy.
Comment from Hotel Management
Mar. 14, 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback on your recent overnight stay with us. We're pleased to hear that you found the room to be of a good size. Regarding the beds, we apologize if they seemed smaller than what you're accustomed to at home. Our aim is to provide a comfortable and restful experience for all our guests, and we'll certainly take your comment into consideration for future improvements.We're glad you enjoyed our breakfast offerings, including our new pancakes. We understand your point about the challenge of getting the butter to melt on them, and we'll look into ways to address this to ensure our guests can fully enjoy their breakfast experience.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything specific you'd like us to note for your next visit, please feel free to let us know. Thank you again for choosing to stay with us at Holiday Inn Express & Suites Carlisle SW I-81
by A traveller
Posted Mar. 11, 2024
Courteous staff. Breakfast f@ir at best.
Comment from Hotel Management
Mar. 14, 2024 by General Manager, Hotel Management
Thank you for sharing your feedback regarding your recent stay with us. We're delighted to hear that you found our staff to be courteous and attentive during your time with us. However, we regret to learn that our breakfast offerings did not meet your expectations. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay. If there are any additional details or specific suggestions you would like to share with us, please feel free to reach out. Thank you again for choosing to stay with us.
by A traveller
Posted Mar. 2, 2024 on Expedia
by A traveller
Posted Feb. 25, 2024 on Expedia
Great
Comment from Hotel Management
Mar. 14, 2024 by General Manager, Hotel Management
Thank you for your concise yet positive review of Holiday Inn Express & Suites Carlisle Southwest! We're delighted to hear that you had a great experience during your stay with us.
by A traveller
Great weekend again!
Posted Feb. 19, 2024 on HotelsW have stayed here many times and love it. It is clean and the staff goes above and beyond to try and accommodate our needs.
Comment from Hotel Management
Mar. 14, 2024 by General Manager, Hotel Management
Thank you for being a loyal guest of Holiday Inn Express & Suites Carlisle Southwest, and for taking the time to share your positive experiences with us! We're thrilled to hear that you have enjoyed your stays with us and that our clean accommodations and attentive staff have consistently met your expectations.
by A traveller
Posted Jan. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 14, 2024 by General Manager, Hotel Management
Thank you for rating Holiday Inn Express & Suites Carlisle Southwest a perfect 5 out of 5! We're thrilled to hear that you had such a fantastic experience during your stay with us.
by A traveller
Posted Dec. 29, 2023 on Expedia
by A traveller
Posted Dec. 28, 2023 on Expedia
by A traveller
Convenient spot right off of highway.
Posted Dec. 20, 2023 on HotelsThis is a very clean and nicely run hotel. Super friendly staff who gave us excellent recommendations for dining in the area, as there is nothing in the immediate area. The room was huge and comfortable once you figure out the heating system. Average hot/cold breakfast was just right to get us on our way.
