Ratings based on 910 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2024 on Expedia
Breakfast & dinner were very good
Comment from Hotel Management
Feb. 19, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Rodolfo,Thank you for staying at Radisson Blu Cebu and sharing your dining experience with us. We are thrilled to hear that you enjoyed the vast buffet spread at Feria selection. We look forward to have you back at Feria to try the lunch and dinner buffet.Sincerely,Radisson Blu Cebu Team
by A traveller
Posted Feb. 17, 2024 on Expedia
Worst buffet ever. Few options
Comment from Hotel Management
Feb. 19, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Jan,Dear Valued Guest,We noticed that you gave our hotel a 3 out of 5 rating for your recent stay, but did not provide any specific feedback on the buffet were you found with few options. We are eager to hear about your experience so that we can address any issues you may have encountered and improve our services for future guests. Please feel free to share your thoughts with us so that we can better understand your concerns and work towards a resolution.Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.Best regards,Radisson Blu Cebu Team
by A traveller
Posted Feb. 14, 2024 on Expedia
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Comment from Hotel Management
Feb. 15, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Darwin,Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our Hotel and appreciate your feedback.We look forward to welcome you back the soonest.Sincerely,Radisson Blu Cebu Team
by A traveller
Posted Feb. 14, 2024 on Expedia
Nicest Radison I’ve stayed at, very well presented, has really good facilities and dining offer, is in a god location relative to the airport and is great value for money.
Comment from Hotel Management
Feb. 15, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Omar,Thank you so much for taking the time to rate our hotel with 5 stars. We are thrilled to hear that you had an excellent stay and that we met your expectations. Providing our guests with exceptional service and accommodations is our top priority, and we are pleased that we were able to deliver that during your stay. We hope to have the pleasure of welcoming you back to our hotel soon. If you need any assistance with future bookings, please do not hesitate to reach out to us. Thank you again for your wonderful feedback!Sincerely,Radisson Blu Cebu Team
by A traveller
Posted Feb. 13, 2024 on Wotif
I think it would be wise if there is a rubber mat in the bath room to prevent trip and falls . The breakfast and dinning area has only one toilet. I was busting and went to the lobby just to release.
Comment from Hotel Management
Feb. 15, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Fernando,Thank you for sharing your feedback with us. We appreciate your suggestion regarding bathroom. Your safety and comfort are our top priorities, and this we will be shared to the management for review and consideration so that they can work on making any necessary changes.Additionally, we apologize for the inconvenience you experienced regarding restroom availability in the breakfast and dining area. Your feedback is valuable to us, and we will assess ways to address this issue to better accommodate our guest.We value your input and strive to continually improve our services to ensure a more enjoyable stay for our guests. If you have any further suggestions or concerns, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely,Radisson Blu Cebu Team
by A traveller
Posted Feb. 13, 2024 on Expedia
Staff were friendly and efficient
Comment from Hotel Management
Feb. 14, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear David,We are pleased to know that you enjoyed your stay at Radisson Blu Cebu. We are also delighted to know that you liked the hotel as well as the hospitality from our staff. We look forward to have you again. Thank you for staying with us and we hope to welcome you back in your future travels to Cebu.Sincerely,Radisson Blu Cebu Team
by A traveller from Honolulu
Posted Feb. 11, 2024 on Expedia
The AC ventilation is smells musty and moldy I had allergies and couldn’t breath well .
Dine in and left my package with T shirt from our class reunion and ID card. I was out of town and came late that day . I have to ask them the next day if they found it knowingly that ID showed that I am a hotel guest.I got my ID card without the shirt. They claimed they will check on their CC TV who took the shirt and will let me know. Disappointed when they should return immediately and not wait till the next day for me to ask them.
Comment from Hotel Management
Feb. 14, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Voileta,Dear Guest,Thank you for sharing your experience with us, and please accept our sincere apologies for the inconvenience you encountered during your stay. We are deeply concerned to learn about the issues you faced with the AC ventilation and the loss of your package.Rest assured, we take matters like this seriously, and we are conducting a thorough investigation into the incident with your missing T-shirt. Upon our review with our CCTV, it showed that you had brought out the package after you had dine at Feria.Regarding the AC ventilation, we apologize for the discomfort it caused you. Your feedback has been forwarded to our maintenance team for immediate action to address the musty smell and ensure optimal air quality throughout the hotel.Once again, please accept our apologies for the shortcomings you experienced. We value your feedback as it helps us improve our services for future guests. Should you have any further concerns or require assistance, please do not hesitate to contact us directly.Sincerely,Radisson Blu Cebu Team
by A traveller
Posted Feb. 10, 2024 on Expedia
Not clean and several missing bathroom supplies - face towels and toilet paper.
Comment from Hotel Management
Feb. 12, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Riza,Thank you for taking the time sharing your positive experience with us. We are pleased to see that you enjoyed your time at the hotel in spite missing some bathroom supplies We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team
by A traveller
Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Valued Guest,Thank you for giving us a perfect rating. We are pleased to see that you enjoyed your time at the hotel. We look forward to welcoming you back again for a more pleasurable experience.Sincerely,Radisson Blu Cebu Team
by A traveller
Posted Feb. 6, 2024 on Expedia
Very clean, excellent customer service. Rooms are spacious especially the bathroom. Gym has adequete equipment, but its quite dark and needs more light.
Comment from Hotel Management
Feb. 7, 2024 by Radisson Blu Cebu Team, Hotel Management
Dear Rey,Thank you for your recent stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be very clean and appreciated our excellent customer service. It's also great to know that you found the rooms spacious, especially the bathrooms.We appreciate your feedback regarding the gym lighting. Our team will look into improving the lighting to ensure a brighter and more comfortable workout experience for our guests.Once again, thank you for your valuable feedback, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Radisson Blu Cebu Team
