Ratings based on 715 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Rock Hill
Posted May 12, 2024
Close to the airport with free shuttle. Near the freeway but reasonably quiet in the room. No hotel restaurant but there’s a Cracker Barrel next door.
by A traveller
Posted Apr. 21, 2024
Was ok.
by A traveller from CODY
Posted Mar. 29, 2024
After several phone calls to the office and waiting over an hour and a half for the free hotel shuttle we finally paid for a taxi and arrived there at 1130 at night. Dingy run down type hotel, a place to sleep and shower. Don't trust their shuttle. It's about five minutes from the airport. I wouldn't stay there again, there are other nice hotels in the same close proximity to the airport and their shuttles were running back and forth all the time we were standing around waiting.
Comment from Hotel Management
Apr. 14, 2024 by shyam verma, Hotel Management
I'm sorry to hear about your disappointing experience. It's truly frustrating when logistical issues overshadow what should be a seamless transition. Waiting for an extended period and then resorting to paying for a taxi must have been quite exasperating, especially after a long day of travel.It's disheartening that the hotel didn't meet your expectations, particularly when you were anticipating a more comfortable and efficient stay. The inconvenience with the shuttle service and the overall condition of the hotel clearly detracted from your experience.It's evident that you value convenience and quality in your accommodations, and I completely understand your reluctance to revisit this particular establishment. It's reassuring to know that there are alternative options nearby offering more reliable transportation and better overall experiences.Your feedback is truly valuable, as it sheds light on areas where improvement is needed. I hope that, despite this setback, the remainder of your trip was enjoyable. If there's anything I can do to assist you further, please don't hesitate to reach out.
by A traveller
Posted Mar. 25, 2024
I tripped on the front door mat to check in. The desk clerk helped me up but told me when I asked about filling out an incident report that he would have to speak to his manager in the morning I never heard back my knee was bruised and was a little difficult to walk the next day. The breakfast was carb heavy, no protein it was cereal, waffles, bagels, and muffins. Disappointing for a diabetic.
by A traveller
Posted Mar. 22, 2024
Clean
by A traveller
Posted Mar. 21, 2024
Looks great clean
by A traveller
Posted Mar. 12, 2024
My stay was very short. Was happy to find access to airport shuttle at 4am
Comment from Hotel Management
Apr. 14, 2024 by shyam verma, Hotel Management
I'm glad to hear that you had a positive experience during your brief stay. It's great to know that you found the convenience of having access to the airport shuttle at 4am to be beneficial. Thank you for sharing your feedback, and I hope we have the opportunity to welcome you back for a longer stay in the future. Safe travels!
by A traveller
Posted Feb. 16, 2024
Exactly what we needed at an affordable price.
Comment from Hotel Management
Feb. 21, 2024 by shyam verma, Hotel Management
Thank you for taking the time to share your feedback with us. We are thrilled to hear that our product met your needs and that you found the price to be affordable. Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.We look forward to continuing to meet your expectations and hope to have the pleasure of serving you again in the future.
by A traveller
Posted Feb. 16, 2024 on Expedia
The hotel was responsive to my texts for information on how to use their airport shuttle. The room was clean, quiet, and comfortable. The breakfast was good and someone was there to keep the area tidy. The shuttle was convenient and fast. Excellent value!
Comment from Hotel Management
Feb. 21, 2024 by shyam verma, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be responsive and accommodating to your needs, especially in regards to the airport shuttle. It's wonderful to know that you enjoyed the cleanliness, comfort, and tranquility of your room, as well as our breakfast offerings. We take pride in providing a tidy and welcoming dining environment for our guests.We are pleased that our shuttle service added convenience and efficiency to your stay, and we appreciate your kind words about the value you found in choosing our hotel. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back for another exceptional experience in the future.
by A traveller
Posted Feb. 15, 2024 on Expedia
