Ratings based on 895 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Sacramento
Posted May 10, 2024
Comment from Hotel Management
May 11, 2024 by Customer Service, Hotel Management
Thanks for the 4/5 rating, John!We're happy you had such a lovely stay at Sonesta Charlotte Executive Park! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
by A traveller
Posted Apr. 28, 2024
Comment from Hotel Management
Apr. 29, 2024 by Customer Service, Hotel Management
Tammy, thank you for your perfect score! It's great to hear that your stay at Sonesta Charlotte Executive Park met your expectations. Please don't hesitate to visit us again on your next trip to Charlotte.
by A traveller from STOCKHOLM
Posted Mar. 31, 2024
Comment from Hotel Management
Apr. 21, 2024 by Customer Service, Hotel Management
Thanks, James! It's outstanding your time at Sonesta Charlotte Executive Park was fantastic. We can't wait until your next visit!
by A traveller
Posted Feb. 18, 2024 on Expedia
Good for one night stay you pay 12 a night for parking
Comment from Hotel Management
Feb. 20, 2024 by Customer Service, Hotel Management
Katrina, thank you for your feedback. We understand the parking fee might be a surprise. Rest assured, we aim to maintain a secure and accessible parking space for our guests. We hope the overall convenience of our location made your stay worthwhile.
by A traveller
Posted Feb. 17, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Customer Service, Hotel Management
Justin, thank you for your fantastic rating of Sonesta Charlotte Executive Park. We're thrilled you had an enjoyable experience with us. It's our pleasure to host wonderful guests like you and we look forward to welcoming you back for another exceptional stay.
by A traveller from Hialeah
Posted Feb. 17, 2024 on Expedia
SIMPLY AVERAGE. Not terrible, not great...closer to good than poor. AVERAGE.
Comment from Hotel Management
Feb. 17, 2024 by Customer Service, Hotel Management
Ernesto, thank you for taking the time to share your thoughts. It sounds like your experience didn't quite match your expectations. We constantly strive to exceed our guest's expectations and it seems we fell short this time around. We hope to have the opportunity to provide a more exceptional experience in the future.
by A traveller
Family
Posted Feb. 16, 2024 on HotelsGreat stay and perfect location.
Comment from Hotel Management
Feb. 16, 2024 by Customer Service, Hotel Management
Thank you for your glowing review! We are thrilled to hear you had a great stay at Sonesta Charlotte Executive Park, and enjoyed our strategic location. We hope to have the pleasure of welcoming you back in the near future.
by A traveller
Posted Feb. 14, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by Customer Service, Hotel Management
Thank you for the 4-star rating, Paul!We are delighted to see that you had a wonderful time at Sonesta Charlotte Executive Park. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
by A traveller from Chester
Posted Feb. 12, 2024 on Expedia
Luggage carts were not plentiful for the size hotel. Had great difficulty making multiple trips to the car at checkout as carts were no where to be found. Overnight parking cost is excessive.
Comment from Hotel Management
Feb. 13, 2024 by Customer Service, Hotel Management
Freddie, it's regrettable to hear of the challenges you encountered regarding luggage transportation and parking. We strive to provide convenient amenities and appreciate your feedback for further improving our services. Please know that the pricing for parking is set to align with the average cost in our location. We hope to have the opportunity to make your future visits more smooth and enjoyable.
by A traveller
Posted Feb. 10, 2024 on Expedia
Great customer service
Comment from Hotel Management
Feb. 12, 2024 by Customer Service, Hotel Management
Brent, it's wonderful to hear you experienced superb guest assistance at Sonesta Charlotte Executive Park. Our dedicated team members strive to exceed guest expectations. We hope to welcome you back soon on your next visit.
