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"Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait until 8:00 AM for the office to open. This makes no sense. Guests may need to check out early, especially if they have other travel plans or bookings during the night or early morning. Hotels should have staff available to process check-outs and return deposits when guests leave. We could not wait until 8:00 AM because we had another trip planned. It was very frustrating that no one was available to assist us or return the deposit at that time. Overall, the lack of respect for guest privacy and the poor handling of the deposit refund made this a very disappointing experience."

"Yes"

"We have stayed at Chazy lake several times and have loved every stay. The house is welcoming with everything you need. Bedrooms are extremly "

"No complaints!"

"Walking on the property"

"We honestly didn’t expect to love this place as much as we did. Adirondack Sunset on Upper Chateaugay Lake is one of those spots that’s nice in photos, but somehow way better in real life. The cabin just has this warm, cozy, Adirondack feel that makes you want to slow down and stay awhile. Susan and her husband were fantastic. Super friendly, easy to communicate with, and always there if we needed something. Everything was taken care of, which made the whole stay feel effortless. The ice fishing was an absolute blast. We set up right on the lake near the cabin, and it couldn’t have been more convenient. The fish were aggressive and hit hard, which kept things exciting the entire time. We caught some incredible fish - big lake trout, pike, huge bass, Atlantic salmon, and tons of perch. There was always something happening, and every catch felt like a win. The kids had the best time. It felt like a real outdoor adventure, but with the comfort of a warm cabin to come back to. Being surrounded by the woods and the lake was something special, and it’s a trip they’ll never forget. The cabin itself was spotless, warm, and set up perfectly. The kitchen had everything we needed, the beds were comfortable, and it just felt like home. If you’re looking for a place with great hosts, amazing fishing, and that perfect mix of outdoor adventure and comfort, this is it. We’d go back in a heartbeat."