4/10 Poor
JAMES, Elm Grove
May 6, 2025
Well ratings are only as good as the person doing the rating. We stayed there due to the 4.5 rating knowing it was an older property. We were disgusted at the lack of cleanliness I have stayed in places 40 years older in the keys and they have been much cleaner. Should have known the owners didn’t care about details when we got to the room door. It had big spots of paint chipped off. Hmm why not touch it up? Proceeded in, check it out. Found one of the pillows had makeup on one side. Ok. Took it to the front desk for a replacement. Went to diner, returned for bed. Took back the sheets and there was a big fake eyelash greeting us! I talked with the front desk and she said that they only had 10 rooms open the night before….so based upon that, and the fact that there are 5 other hotels next door, I am sure they did not have staff to properly clean all the rooms and took shortcuts. Very disgusted
JAMES
Stayed 1 night in May 2025