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Comfort Inn & Suites Hamilton Place

2.5 star property
Hotel near Hamilton Place Mall in Chattanooga

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Photo gallery for Comfort Inn & Suites Hamilton Place

Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Suite, Non Smoking
Premium bedding, desk, blackout drapes, iron/ironing board
Suite, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Lobby

Quality Inn Chattanooga Hamilton Place

Hamilton Place
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very good, 38 reviews
The price is CA $75
CA $87 total
includes taxes & fees
Mar 3 - Mar 4
Quality Inn Chattanooga Hamilton Place

About the area

Chattanooga

Hamilton Place stay.Your stay at this Hamilton Place hotel places you within 3 miles (5 km) of Hamilton Place Mall and Citizens' Cemetery. Silverdale Confederate Cemetery and National Memorial for the Unborn are also within 3 miles (5 km).

What's nearby

  • Hamilton Place Mall - 14 min walk - 1.2 km
  • Hickory Valley Golf Club - 17 min walk - 1.5 km
  • Regal Hamilton Place - 2 min drive - 2.1 km
  • Ruby Falls - 16 min drive - 25.9 km
  • Tennessee Aquarium - 17 min drive - 25.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 6 min drive

Restaurants

  • ‪Rain Thai Bistro - ‬12 min walk
  • ‪Steak 'n Shake - ‬13 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk

About this property

Comfort Inn & Suites Hamilton Place

Hotel near Hamilton Place Mall in Chattanooga
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Hamilton Place also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
  • 76 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Baymont by Wyndham Chattanooga/Eastridge
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,841 reviews
The price is CA $106
CA $124 total
includes taxes & fees
Feb 25 - Feb 26
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 839 reviews
Rating 8 - Good. 282 out of 839 reviews
Rating 6 - Okay. 151 out of 839 reviews
Rating 4 - Poor. 93 out of 839 reviews
Rating 2 - Terrible. 75 out of 839 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Tammy

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Courteous staff. Hotel perfect in location for our needs. Room facilities perfectly adequate for our overnight stop on a long trip.
Stayed 1 night in Nov 2025

10/10 Excellent

Terry, CHATTANOOGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and clean hotel. Easy parking and good snacks.
Stayed 2 nights in Oct 2025

2/10 Terrible

Brian and Ivonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This hotel needs to be condemned!!! 1st floor flooded, drywall missing, dirty, mold!! The room was filthy, the bathroom was so dirty. The floors had cardboard boxes laid out to walk on.. I DO NOT RECOMMEND!!!! I told the lady at the front desk we cannot stay that the hotel is not safe! And she said call the manager in Monday.
Stayed 1 night in Nov 2025

6/10 Okay

Jenifer

Stayed 2 nights in Nov 2025

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Bathroom had mold on ceiling. Shower pressure was poor! The woman at the front desk had a friend over with some child and she was talking loudly and smoking cannabis in lobby with this woman. I asked several times for some quiet and didn’t get it until 3:30 am! Hotel inside was under construction and looked dirty
Stayed 1 night in Oct 2025

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2025

2/10 Terrible

Heidi

Stayed 3 nights in Oct 2025

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Crystal

Liked: Staff & service, amenities
Comfort inn is a decent stay. It’s not usually our first choice but we were needing to be financially responsible for such a short trip. The staff was really nice and accommodating. I needed to use the pull out sofa but sheets + blanket were not already in our room. So I had to call the front desk to request these things at 9pm. I had to go downstairs to get it versus them bringing it up, which felt inconvenient. There was also trash on the pull out sofa mattress when I pulled it out.
Stayed 2 nights in Oct 2025

8/10 Good

kacey

Stayed 2 nights in Oct 2025

6/10 Okay

Tyeisha

Disliked: Staff & service
The staffing was great with letting me check on early. The night staff wasn’t so friendly. My room was clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

jorge

Stayed 1 night in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk managers were excellent, Chelsea and jet. And thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best in a long time. All the staff was GREAT! My room was nice and clean, well maintained. I'll book again.
Stayed 3 nights in Sep 2025

10/10 Excellent

LaMar

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

William

Travelled with family
Liked: Staff & service, room comfort

Confusing audit charge, otherwise acceptable

They didn't charge a security deposit, but the morning of checkout my card was charged an additional $82 and when we asked the front desk they said it was "part of an audit and would be credited back to the card" but didn't give any kind of time estimate or further explanation. The room felt damp the whole visit, but was otherwise clean and comfortable. Breakfast had a meat and egg option, waffle maker, individually packaged juices and yogurts, muffins, bread, and bagels as well as fresh fruit and hot and cold cereal options. No option for non-dairy milk. The pool was closed because it had flooded. We had to have key cards replaced and remagnetized multiple times because they stopped working on our door after a few swipes. Otherwise, staff was friendly and helpful.
Stayed 2 nights in Sep 2025

2/10 Terrible

destiny

Disliked: Cleanliness, staff & service
So for starters when I first arrived there was a dirty shirt from someone else on the chair in the room. Then they kept deactivated my key cards every day. Never cleaned the room or replaced towels unless I had to tell the staff to do so. My card that was on file got charged for a drink that I didn’t even buy. Even though the desk clerk was given another card to charge they still charged the main card. The desk clerk still charged both cards. Then when was asked about the transaction the other desk clerk had an attitude. My whole entire experience was very much horrible from start to finish. I won’t ever stay at this specific hotel ever again.
Stayed 4 nights in Aug 2025

8/10 Good

Minal

Liked: Staff & service, property conditions & facilities
Wife
Stayed 1 night in Aug 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Cheryl

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Stayed 2 nights in Aug 2025

10/10 Excellent

Antoinette

Stayed 1 night in Jul 2025

2/10 Terrible

Deena

Stayed 1 night in Jul 2025