Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.
Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.