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The Hotel Chalet at The Choo Choo

4.0 star property
4-star Beaux Arts hotel near Chattanooga Choo Choo

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Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Reception
Lobby
Frette Italian sheets, premium bedding, minibar, in-room safe
Suite (MacArthur) | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪1 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Tennessee Aquarium
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room (Sleeper)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Sleeper)

9.8 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (MacArthur)

Suite (MacArthur)

Suite (MacArthur)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet (Suite)

Chalet (Suite)

Chalet (Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet, 1 King Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet, 1 King Bed

9.4 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

City center stay.At this Downtown Chattanooga hotel, you'll be steps from Chattanooga Choo Choo and within a 15-minute walk of Chattanooga Convention Center. University of Tennessee at Chattanooga and Tennessee Aquarium are also within 2 miles (3 km).

What's nearby

  • Chattanooga Choo Choo - 1 min walk - 0.0 km
  • University of Tennessee at Chattanooga - 12 min walk - 1.1 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • Tennessee Aquarium - 3 min drive - 2.8 km
  • Ruby Falls - 4 min drive - 5.1 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

4-star Beaux Arts hotel near Chattanooga Choo Choo
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

  • 127 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1004 out of 1252 reviews
Rating 8 - Good. 155 out of 1252 reviews
Rating 6 - Okay. 58 out of 1252 reviews
Rating 4 - Poor. 20 out of 1252 reviews
Rating 2 - Terrible. 15 out of 1252 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DEBRA, LINCOLN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, and wonderful staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness
It was clean and nostalgic
Stayed 1 night in Jun 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place with friendly, helpful staff. Dinner at the onsite restaurant was very good. I'll be staying here again next time I take a trip to Chattanooga.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall service. Clean and unique surroundings. Do not make the mistake I did and park in the proper areas. Otherwise it's a $40.00 fine. Staff attempted to contact them and get the fine waived but it was enforced. I appreciate the staff even attempting to help. Cory the doorman was great and knowledgeable telling me all the good places to go and visit during my stay. Will be back.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eileen, Hawthorn Woods

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Large rooms with comfortable beds. Super clean. Hotel is located in a very walkable area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Billie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Cute atmosphere. Nice property grounds. Great location. Comfy beds. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic converted train cars for the win!

This was such a unique and fun property. My husband and I stayed in one of the converted train cars for our anniversary, and it was very romantic. We also were able to bring our dog, which was a huge plus!
Stayed 3 nights in Jan 2025

10/10 Excellent

Shataine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great again! I have stayed here 2-3 weeks(3 night stints) and quiet during the day for sleep is good!
Stayed 3 nights in Mar 2025

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Nice and quiet, I come for work and sleep during the day! Nice to wake up at 4pm walk and get a bite and get my day started.
Stayed 3 nights in Mar 2025

4/10 Poor

Jennifer

Stayed 2 nights in Mar 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Keyara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. I was hoping to stay on the train, but the room was excellent. Staff was great, hotel is very clean, and was walkable to eveything. I would come back again! Thank you for the experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very unique. Loved the pool and outside areas.
Stayed 2 nights in Mar 2025

8/10 Good

Crystal

Travelled with family
Disliked: Amenities
It wasn’t the property. It was the room that we stayed in was so dark even with the lights on they were so dim and we’re just older and it’s hard for us to see The other thing was I was kind of disappointed because nobody would come in the room and do a tidying up and put in fresh towels. I always had to call and ask for towels and wash rags and ice. I’m just old school and I know somebody told me they don’t do that anymore since Covid but I think that’s something that you might wanna consider bringing back and the other thing is that we stay there but you still had to pay for coffee that should be complementary other than that I would have to say the outside surrounding areas was great. It was easy to get in and out of my room
Stayed 3 nights in Mar 2025

10/10 Excellent

Dawn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very nice and clean. I really liked it one of the best motels in Chattanooga.
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

AMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in an up and coming neighborhood. Many great options for food, and places to grab a drink. Two brewing companies within walking distance. It did cost extra to park so keep that in mind. Beds were great, we had a patio that we sat at in the evening and the pool is nice. Only complaint the walls are thinner because it’s an older hotel and our neighbors were a little loud until late. But all in all it’s a great place in a very nice area.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Beautifully decorated. Easy walk to numerous bars and restaurants. Room was comfortable and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with pets, Travelled with partner
Liked: Amenities
Beautiful facility, clean, and comfortable. My special request was cheerfully accommodated. Location is great — walking distance to restaurants, coffee shops, and bars. Close to lots of activities, like parks, museums, shops, and the aquarium.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from Corey
Stayed 1 night in Mar 2025