Ratings based on 314 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Home away from home

Posted Mar. 17, 2022 on Hotels
Loved my stay at Cheltenham townhouse it was a real home away from home and the hosts were really helpful
5 out of 5
by A traveller

Self Catered Studio - Already Booked Again!

Posted Mar. 9, 2022 on Hotels
I was in a self catering studio a few minutes away from the main hotel. For me, that was perfect. The studio was clean, equipped, and a pleasant place to be, within walking distance of the Brewery Quarter and town centre. The bed was comfortable and I had great WiFi reception (the best of any hotel I've stayed in) which made it easy to do some work. Downsides (very minor!): 1. Need a draining board in the kitchen. 2. Need the manual for the combi grill/microwave - couldn't figure it out for garlic bread (yes, I am a luddite with kitchen appliances!) 3. Breakfast was included but need to make it clearer that it is breakfast items provided (healthy) rather than a cooked one - I was very happy with it, though, and it was perfect for me. Just a comms thing for future guests. But what I did like was the little things. For example, washing up liquid was provided, the usual hotel soaps in the bathroom, kitchen utensils, the lot. Plenty of tea & coffee, plus real milk as well as the little one serving pots. Sounds trivial but such things really can make a difference. Parking is onsite and is spacious enough that your car is safe. My job means I'm in a hotel once a week. This is the first one self catering and I really enjoyed it. I've already booked again!
5 out of 5
by A traveller

Perfect

Posted Nov. 8, 2021 on Hotels
Just 1 night but it was perfect. The location was spot on, the bed was comfortable, good shower, lovely Victorian high ceilings, excellent breakfast and the most helpful, friendly owner.
5 out of 5
by A traveller

Posted Oct. 25, 2021 on Expedia
Had a room for 4 adults,excellent size with lovely soft beds
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 16, 2021 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 8, 2021 on Hotels
4 out of 5
by A traveller

Nice break

Posted Oct. 7, 2021 on Hotels
Nice room, everything you needed in. Comfortable bed. Lovely breakfast. Lovely house.
4 out of 5
by A traveller

Posted Oct. 7, 2021 on Expedia
The welcome I received was warm and friendly and the proprietor had saved a parking space as I have mobility problems. The bedroom was spacious and the bed like a warm marshmallow! My breakfast was cooked well and plenty of choice. Stairs were not practical for me however.
5 out of 5
by A traveller

Posted Oct. 3, 2021 on Hotels
Excellent stay, best breakfast we have had in a hotel for a long time. Would certainly recommend.
5 out of 5
by A traveller

A short break

Posted Oct. 2, 2021 on Hotels
Weve just spent 4 very comfortable nights here and would highly recommend it. The staff are so helpful, the breakfasts are lovely and the hotel is in a perfect location. We will definitely be back.