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Best Western Mountainbrook Inn

2.5 star property
Hotel near Maggie Valley Festival Grounds in Maggie Valley

Choose dates to view prices

Photo gallery for Best Western Mountainbrook Inn

Outdoor pool, pool umbrellas, sun loungers
Free daily full breakfast
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Place, Maggie Valley Gem Mine
    ‪3 min walk‬
  • Place, Maggie Valley Festival Grounds
    ‪14 min walk‬
  • Place, Wheels Through Time Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(23 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

8.8 out of 10
Excellent
(73 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Queen with 2 Queen Beds - Non-Smoking

Iron/ironing board, free WiFi, bed sheets

Queen with 2 Queen Beds - Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • Free WiFi

King Room with Balcony

  • Sleeps 4
  • Free WiFi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • Free WiFi

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed

Iron/ironing board, free WiFi, bed sheets

1 King Bed

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, Mountain View, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 4
  • Free WiFi

View all photos for Accessible 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Accessible 1 King Bed

  • Sleeps 2
  • Free WiFi

About the area

Maggie Valley

In Maggie Valley .Within a 15-minute walk of the hotel, you'll find Maggie Valley Festival Grounds and Stompin' Ground. Also, Wheels Through Time Museum is within 2 miles (3 km) and Cataloochee Ski Area is within 6 miles (10 km).

What's nearby

  • Maggie Valley Gem Mine - 3 min walk - 0.3 km
  • Fantasy Golf & Game Room - 5 min walk - 0.4 km
  • Maggie Valley Opry House - 6 min walk - 0.5 km
  • Maggie Valley Festival Grounds - 14 min walk - 1.2 km
  • Wheels Through Time Museum - 20 min walk - 1.7 km

Getting around

  • Asheville Regional Airport (AVL) - 44 min drive

Restaurants

  • ‪Maggie's Galley - ‬14 min drive
  • ‪Catrina’s Cantina - ‬6 min drive
  • ‪Butts On The Creek - ‬4 min drive
  • ‪Ben’s Backdraft BBQ - ‬11 min drive
  • ‪Joey's Pancake House - ‬10 min walk

About this property

Best Western Mountainbrook Inn

Hotel near Maggie Valley Festival Grounds in Maggie Valley
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

  • 50 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Smoking in designated areas
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Frequently asked questions

How close is Best Western Mountainbrook Inn to the airport?

Best Western Mountainbrook Inn is 39.4 mi (44-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Mountainbrook Inn?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Mountainbrook Inn on May 31, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Mountainbrook Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Mountainbrook Inn.

Does Best Western Mountainbrook Inn offer free breakfast?

Best Western Mountainbrook Inn offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Mountainbrook Inn?

No, there is no casino at this hotel, but Harrahs Cherokee Casino (23-min drive) is nearby.

What time is check-in at Best Western Mountainbrook Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Mountainbrook Inn?

This hotel offers free self parking.

Does Best Western Mountainbrook Inn have a pool?

Best Western Mountainbrook Inn features an outdoor pool.

Does Best Western Mountainbrook Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Mountainbrook Inn to downtown Maggie Valley?

Best Western Mountainbrook Inn is 0.3 mi away from Maggie Valley.

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

MARY, Eagle Lake

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff, great price, and bed and sheets were very nice! Not quite up to par with most Best Westerns! Old motel, patched bathtub, spit and sputter coffee maker, fridge was not on.
Stayed 1 night in May 2026

10/10 Excellent

Indra

Travelled with family
Liked: Cleanliness, staff & service
Friendly staff, excellent breakfast options (though sausage could be less soggy/oily), and clean modern rooms.
Stayed 1 night in Feb 2026

6/10 Okay

Peter M

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed for 2 nights while skiing at Cataloochee. Room was not ready when we arrived....we were early...lol They did have it ready by the scheduled time of 3:00 pm, barely. Room was clean, with all amenities as advertised. Refrigerator does not have a freezer area. Phone did not work, but was fixed right away. Hair dryer did not work, but they brought us another right away. Reached for a Kleenex, and the chrome cover fell off. Hot tub was out of service. Never found the "designated smoking area". Was told to smoke anywhere, at least 8 feet from the building. Breakfast was good. Plenty of choices, and the dining area was kept clean between use. Staff was very personable, and willing to help as needed. Understanding this is not a 4 or 5 star facility, however, maintenance needs a little attention.
Stayed 2 nights in Feb 2026

8/10 Good

CECIL

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean, and the staff was very friendly, from the front desk to the supporting staff. The hotel was also in a great location, very close to skiing, tubing, and breakfast spots. We had a good stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Staff were friendly and professional. Room was clean and cozy. Only hiccup we had was having to get keycard entered each day of our stay, but the staff were super nice and took care of it promptly. Would stay again.
Stayed 3 nights in Feb 2026

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked from 1/29 to 2/1. Snow was coming to Maggie Valley. So to make it home safe we spent the night and then went home. I called about a refund. They said there was no refund. I will NEVER book another stay with Travelocity or Expedia EVER again. Very disappointed!!
Stayed 3 nights in Jan 2026

2/10 Terrible

Carter

Travelled with family
Disliked: Amenities, property conditions & facilities
We received no room service, cleaning or restocking of towels or sundries the entire stay. Both days they never replenished breakfast breakfast items after the initial start.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms , friendly staff, good location ( food restaurant, ski areas, etc) and quiet place.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stoyan

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent. I had to work with them twice, once to extend my stay for another night, and once to change rooms due to needing two beds because of back pains. Both were handled quickly and with friendly service. Both rooms were clean and comfortable. Breakfast was tasty.
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Cozy rooms. Excellent location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very good experience all around. Kind and helpful staff were courteous and very warm. Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Rami

Stayed 1 night in Dec 2025

10/10 Excellent

Jerrod, atlanta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, breakfast was very good and location was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

Makayla

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Room was nice, breakfast was good, service was excellent!
Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Business traveller
Liked: Cleanliness, amenities
Availability on website but not at hotel
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities
Room was spotless, clean area wherever you walked to. Wish the bathrooms were modern.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rahimul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival the gentleman at the front desk was kind and helpful. Asked for a bottom floor room and he was able to accommodate. Room was clean, stocked and quiet. Would absolutely stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff. Good selection on breakfast bar.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana María

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

ju

Stayed 2 nights in Dec 2025