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Best Western Mountainbrook Inn

2.5 star property
Hotel near Maggie Valley Festival Grounds in Maggie Valley

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Photo gallery for Best Western Mountainbrook Inn

Exterior
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View
Lobby
Free daily full breakfast
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Maggie Valley Festival Grounds
    ‪12 min walk‬
  • Wheels Through Time Museum
    ‪18 min walk‬
  • Cataloochee Ski Area
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Maggie Valley

In Maggie Valley .Within a 15-minute walk of the hotel, you'll find Maggie Valley Festival Grounds and Stompin' Ground. Also, Wheels Through Time Museum is within 2 miles (3 km) and Soco Falls is within 6 miles (10 km).

What's nearby

  • Maggie Valley Gem Mine - 1 min walk - 0.2 km
  • Maggie Valley Festival Grounds - 12 min walk - 1.0 km
  • Stompin' Ground - 15 min walk - 1.3 km
  • Wheels Through Time Museum - 18 min walk - 1.5 km
  • Cataloochee Ski Area - 15 min drive - 8.1 km

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Maggie's Galley - ‬15 min drive
  • ‪Haywood Smokehouse - ‬15 min drive
  • ‪Little Caesars Pizza - ‬12 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪Guayabitos - ‬7 min walk

About this property

Best Western Mountainbrook Inn

Hotel near Maggie Valley Festival Grounds in Maggie Valley
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, barbecue grills, and a vending machine are also featured at Best Western Mountainbrook Inn. Free self parking is available.

Smoking is allowed in designated areas at this Maggie Valley hotel.

  • 50 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Smoking in designated areas
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English, Spanish

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4.2 out of 5, Very good, 830 reviews
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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Don B

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, nice staff, rooms clean, excellent house-keeping. One minor issue. Really time to replace shower heads!
Stayed 4 nights in Mar 2025

8/10 Good

Lesly

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. We needed to crash and this was quiet, clean and perfect. Beds were comfortable, o didn't want to get up. The staff was warm and friends.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Decent place for a 1night stay
Stayed 1 night in Mar 2025

8/10 Good

Shawn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great, the only negative was that there were no poop bags in the dog poop dispenser, but we brought our own, and the sink was clogged but house keeping and maintenance was quick to fix it while we were out to dinner.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eran

Stayed 1 night in Mar 2025

4/10 Poor

Lesli

Travelled with partner
Disliked: Amenities, property conditions & facilities
Plumbing issues and very little hot water in shower. Car racing sounds all through night .
Stayed 2 nights in Feb 2025

10/10 Excellent

carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place to sleep for the night.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so polite and accommodating.
Stayed 4 nights in Feb 2025

4/10 Poor

Larry

Travelled with partner
Liked: Cleanliness, staff & service
We were assigned a handicap unit and the roll in shower had a very cheap wand replacement because the original was broken and it flooded the bathroom and was damn near impossible to take a shower
Stayed 1 night in Feb 2025

8/10 Good

Dexter

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Stayed 1 night in Feb 2025

10/10 Excellent

Elena, Gainesville

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Room was clean and convenient to the ski resort, shopping and dining. People were very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Travelled with group
Close to ski slopes
Stayed 1 night in Feb 2025

4/10 Poor

Abby

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times and enjoy the location and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Teodora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean with great breakfast and fun surprise

Clean and comfortable room. Good filling breakfast choices with eggs, sausages, waffles, biscuits, fruit, yogurt, etc. included. We lasted all day skiing without getting hungry. On the second morning we were surprised to see 5 big, beautiful elk walking around behind the property. The staff was friendly and helpful with recommendations for dinner restaurants.
Stayed 2 nights in Feb 2025

8/10 Good

Toshko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was about an inch of gap on the bottom of the door. That led to very inefficient heating of the room. I tried to stuff clothes to eliminate the draft. The bed covers were extremely thin for the season, so I used both covers just to stay warm. The breakfast was pretty good though and the staff was helpful. I would come again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Maggie Valley Ski area. Good breakfast selection, friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a great deal-last minute! Clean m, comfortable & good quality for the price.
Stayed 1 night in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service
The guy the counter was veru friendly and informative.
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025